The location of this hotel is great! It's within a 2-3 minute walk from the weekend market. The hotel is in a very touristy area, so there will always be lots of fellow tourists around, as well as Thai and Western restaurants. The staff were always friendly and helpful. There was a very nice lady with a small stall just outside the hotel, running a travel agency. She helped us book a few activities, including a day trip to Chiang Rai to visit three temples, a Thai cooking class, and a visit to the elephant sanctuary, which was super fun! These activities were very well organised as they picked us up and dropped us off for everything. The beds and pillows were very comfortable and the AC was greatly appreciated! Breakfast was great, with different types of eggs, bacon, sausages, cereals, fruits, pastries, vegetables, you name it. It was very comprehensive. There are also lots of places within walking distance where you can get a nice massage. We chose the massage place right across the street from the hotel, right next to the motorbike rental business. The masseuses there were very thorough! All in all, my friend and I loved our stay and enjoyed Chiang Mai even more than Bangkok.

Just a few minor things. They forgot to leave us towels a couple of times, but we asked the ladies at reception, and they were very quick to provide them. The toilet flushed properly 90% of the time, but we did find ourselves having to flush twice occasionally to make sure nothing was left behind. I'd still recommend the hotel and come back.

The location in old town Chiang Mai was ideal! Walking distance to so many markets, temples, and delicious restaurants. Across the street was a fabulous Thai massage place called Nakan Massage (good prices and good service) and down the street a delicious clean restaurant Lookbua. The Cafe Siam restaurant as part of the Le Naview was top notch for any meal - everything we ordered was very tasty. Didn't need to add on the hotel breakfast. Good air condition, nice shower, complimentary water bottles. Go try Coconut Shell Thai Food on Ratchadamneon Road - probably the tastiest in Thailand.

Lovely little hotel on the edge of Chiang Mai old town, with a retro-vibe, clean, spacious rooms and pleasant helpful staff. Cafe Siam, the hotel restaurant served nice food with very efficient service and drinks at a good price. Breakfast choices were excellent with the 'breakfast buffet' charged at 225 bhat (about £5 per head). We booked an executive king room which had a massive and comfortable bed on 4th floor with a view of the temple spire. Safe provided although small, also hairdryer, robes and slippers. For just 200bhat the hotel will arrange airport transfers. And also there is a very efficient laundry service which costs 100bhat per kilo. Would definitely stay here again if in Chiang Mai

Our shower didn’t always have hot enough water but a quick mention to reception and the thing was fixed immediately. English language skills could have been better in the restaurant/cafe given the number of tourists in Chiang Mai, most of whom are European so English is the common language.

The rooms are spacious and clean with good storage facilities. The pool was a good size so that you could swim and being on the third floor meant less insects in the evening. The room had a secure safe to store valuables and passport. The rooms are cleaned every day. They offer a locked luggage storage facility for your check-in and checkout days. The hotel is in a good spot in the old town and we were able to walk to a variety of places easily from the hotel. It's also on the list used by most tour guides for pickup for trip days.

The adjoining restaurant offers breakfast but we found it a little pricey for our budget.

I had banana pancake for breakfast which comes with few pieces of fruit. I also had dinner in hotel coffee shop twice because its convenience but there are plenty of eating places in the neighbourhood to choose from. Hotel is in a very good location in Old Town.

It would be better hotel can provide airport pick up and drop off services. Taxi is not easy to find unless you are using GRAB which is similiar to UBER. Swimming pool is pretty small always crowded with kids.

Fantastic value hotel. Massive rooms with huge, comfy beds. We couldn’t believe how nice it was for how cheap it was. The staff were lovely and helpful. Same day laundry service. Decent breakfast at the little hotel cafe, but close to several nice restaurants, where we went for meals (Dash, Faces, little local one about 100m on the opposite side of the road, Gravity next door for a nice breakfast).

The pool was a little small, but this was irrelevant as we weren’t coming to Chiang Mai for a pool relaxation trip!

The staff was very friendly and the food was good. Also the location of the hotel is very good. Easy to organize taxis and activities.

The bathroom was a bit small and the water was not very hot. We asked the staf to fix the boiler which they did straight away. It worked well for two showers, but afterwards the temperature did not get above 34 degrees. It is nice that the hotel has a (small) pool, but only 5 sun loungers.

Great location, next to one of the most beautiful temples at Chiang Mai, also good restaurants and cafés nearby. We used the laundry service which was very convenient and good quality. In front of the hotel we had a good experience renting bikes and everytime we had to get a Grab or taxi it was very simple to use it. Cleaning was good and elevator always working fine. The room size is huge, we were really comfortable and had great sleeping at the king size bed.

The pool could be climatized cause Chiang Mai during the evening is not so warm. That is the only thing we could ask for.

The hotel has a great breakfast everyday, with the right amount of variety from day to day to keep it interesting. The restaurant and lounge area downstairs in general was very comfortable and pretty! The pool was a surprisingly great benefit. Small, but comfortable to lounge at and swim in, plus you can order food and drinks from the restaurant to be brought up to the pool! We stayed in their mini-suite and I would highly recommend that over a normal room. More room to lounge and relax and put your things. Their laundry services are great too. Inexpensive, fast, and everything came back in the same condition it left in. Great location too - easy for tour pickups and walking around. Close to the Sunday market.

It's a 3-star hotel, so be aware of that going in. It's not the most fancy or perfectly spotless. No extra services or amenities. Also note that the bed is firm. The pillows are comfy but the mattress was not the best. It's inexpensive for a reason, so if you want extra bells and whistles or a luxury stay, this isn't the choice.

Provides one of the best Customer Service by all the staffs. Always accommodating, friendly, helpful, service with patience and smiles with all the needs and queries. They never say no and go beyond the needs of the customers. Room was very? spacious. Not all hotel rooms allow to keep your mountain bike inside the room, but this hotel does without any hesitations. You'll usually get what you request. Daily top-ups of mineral water, toilet rolls and exchange of towels. Cafe was right below with a daily breakfast of THB200 which includes, breads, eggs, meats, juices, hot beverages. You can have the options to eat outside or inside (aircon). Swimming Pool is available for guests at Level 3. They also have a booth that offers tour packages within the hotel premises. Smoking area is just round the corner beside the carpark entrance. Affordable Massage Parlours, 7-Eleven Stores, Bars, Laundromats, Cafes are all just a walking distances. For halal option, there's a Turkish Anatolia Old Town Cafe & Restaurant which is just 6 minutes walk from the hotel. A good place for all mountain bikers to stay for a few nights.

Nothing that i dislike. As a traveller, can’t expect everything to be perfect. Pay for a price, get that for the comfort.