8/10 Good hotel, clean, nice modern room even though small. Even though the cons, good value for money and recommended.

Suppose to be great value for money, but we came after major floods which affected most of the city, especially hotel area, as its close to the river. Shower water felt not standard and it appeared the hotel put chlorin (a lot) , without any notification to the guests. Another issue, is that the reception staff, even though very nice, are not so helpful and barely understand English.

10 STARS FOR SERVICE!!! Even with mask on, we were welcomed with so much warmth. I mean, I've received warm welcomes from other hotels, but staff at Nap In Chiang Mai just made me feel like I'm going to a familiar place despite it being my first visit. ✓ Quick responses to inquiries, ✓ speedy assists with luggage, ✓ even doing their very best to accommodate early check in requests (subject to availability) BONUS: Their additional services are also convenient and reliable: - Luggage storage - Private taxis - Tour arrangements - Recommendations LOCATION was also fantastic! Difficult to beat the convenience of: • 10-15mins drive from Chiang Mai International Airport • 7-eleven right downstairs • Indian food to the left • Massage to the right • 5 mins walk McDonald's+Night Bazaar, Local Roti • 10 mins walk Kalare Night Market Area • 15 mins walk Warorot Market, Tha Pae area. This is my place of choice for next Chiang Mai visit for sure.

Would definitely recommend and return to stay if I go back to Chiang Mai. Great value and good location. Right outside the night market street, about 5min walk to the Big C supermarket. You have to climb a flight of steps to get to the reception, but they have a porter there to help with your luggage. Staff were very friendly and accomodating! Room itself was large and spacious, clean sheets & modern. Also quiet and felt safe! And a huge bonus was this mango sticky rice stall set up right in front of the hotel that we bought from every day!!

Nothing

First impressions matter, and at Nap you get welcomed by amazingly warming staff who make you feel so welcome! I cannot express enough to how amazing the staff are, they always go above and beyond and are so helpful, they always knew who we were; genuinely makes you feel like family. Location... You're literally on top of a 711 (right?) right in the heart of everything, minutes walk to everything night Bazaar, restaurants, bars, massage parlours. It's all right in your door step. The hotel is new and comfortable, rooms are a bit on the smaller side but still nice. The TV only has one English channel which is news, but that's not a deal breaker then you will love this place. Once again shout out to the amazing staff, always greeting us when we come back asking how our day was, asking what we are doing to offer advice and help. Booking out stuff for us and even bartering for a better deal on our behalf, they genuinely look after you so well.

Wish I stayed longer

Next to Le Meridien hotel where my work function was at (1.5min walk). There is a 7 Eleven at the ground floor (hotel lobby is at first floor). Comfy bed, clean, new decor look, strong shower water pressure, fast wifi, decent sized room. Friendly receptionist and help at the hotel, helpful with our questions, even helped with our luggage when we first arrived. Plenty of massage places around the hotel. Room was at an excellent price too - we paid MYR600++ (4400+ baht) for 4 nights stay. Very near to the night markets too.

Room on the smaller size if you bring a big luggage. I brought medium luggage and had to maneuver around the bed with it. You also need to climb one flight of stairs to get to the hotel lobby (first floor) - the ground floor is a 7 Eleven. The breakfast choices was below average if you are a practising Muslim - only choices are eggs (can be done 3 ways - scrambled, fried, boiled), whole wheat bread with butter & strawberry jam/orange marmalade, premade waffles with honey, cornflakes, muesli with milk, coffee tea & juice (alternate orange/apple). View out of my room window (room 401) was the roof of nearby structure.

The Nap sits directly above 7 Eleven close to the night market and local shops. There is a motorbike and laundry service next door to The Nap....all in all a great location. Room was very neat and tidy the bed was super comfy with clean bedding every day. The staff are very helpful and kind. This was my 2nd stay, I will be back ; )

From the moment I arrived, the staff went above and beyond to ensure my experience was exceptional. Staff are very prompt in accommodating my additional needs/requests. Although the hotel is situated slightly further away from the main tourist attractions (Wat Chedi Luang, Wat Phra Singh etc.), the hotel is situated very near many night markets (Anusarn, Kalare, Phaploen) yet still quiet enough to get a restful sleep at night as the beds are pretty comfy too.

Almost everything : comfortable bed, good water pressure, location is in the middle of many restaurants and massage venues, 10-mins walk to Tha Pae gate where the great Sunday night market is, Reception team was very friendly and helpful, great value for money, many laundry places nearby, easy to find for Grab riders.

Hardly any space to hang clothes on (no wardrobe, just an open railing above the table with 5 hangers). Almost no space between the wall-mounted TV and bed to walk by to the other side of the bed, the TV can be installed in the corner near the window which has more space.

The location of the hotel is perfect. The night markets(there are many around) are just few mins walk from the hotel. Also, they have nice restaurants around. The staff was very professional and courteous. The security staff in the hotel was very helpful too, they helped in locating our cabs and also spoke to one of the cab drivers when it was needed. They also helped in taking the luggages up and down during check in and check out. The room was excellent and there is a 7-Eleven just below which is an added advantage. They also have some orange juice, water and cream biscuits in the lobby for hotel guests. I would definitely recommend this hotel to anyone traveling to Chang Mai

NA

The location was fantastic - a 7-11, ATMs and mango sticky rice man at the doorstep. Night markets were really close, and it was a short walk to the old city. Plenty of food options nearby. The room was nice and the bed was super comfy. The staff were helpful and had a sweet little snack corner in reception.

The shower heads were not great. The rainwater shower head was running over the corner shelf so you could not stand under it, the handheld shower head pointed directly at the wall. But the water was hot and I could manage.