We liked everything. Location in the Old Town just in front of Wat Chedi Luang is perfect, giving central access to the Saturday and Sunday night markets, temples and the key attractions. The facilities were first rate, comfort, decor, cleanliness, a help your self cafe,(free) amazing large breakfast (western and Thai) at a very reasonable optional additional charge. They gave us free slippers, and provided us with some of their hard to find rice crackers at cost since we wanted them to carry as future snacks on our trip. They provided free laundry wash, dry, fold and packaged service which after 2 weeks on the road for us was a lot of laundry! Jenny, Kong and his wife (all family) own and run this small boutique hotel and genuinely care for their guests. They arrange Bolt pickup/ transport bookings and constantly checked in with us if the driver picked us up as agreed etc. They are amazing people who treat you like family and treasured guests. Even after we left and had to stay at another hotel due to flight cancellation the caring continued and they arranged for a taxi pickup at 4:30 a.m. using their local contacts! This is a level of caring and service well beyond what anyone could expect and we would give them a 20 out of 10 if we could. The rooms and decor and even the exterior sitting with a water feature and orchids are perfect. Recommendation for local things to do (like where they go for Khao Soi) is amazing. Yes as another exampel- a Bolt taxi was arranged to drop us off at a local " hole in the wall eatery" that cooked amazing Khao Soi.

Nothing. Only wished we could have stayed longer

First of all, the hotel is owned and managed by 3 family members - sisters 'A' and Jern and A's husband Kong. They were beyond hospitable from the moment we arrived. The facilities were extremely clean and well taken care of. Our room was far better than anything we expected. It was spacious, clean, and looked brand new. The hotel offered complimentary laundry service, plus drinks and snacks in the lobby 24/7. We stayed 5 nights and were sad to leave! The location could not have been better as we were right in the center square of Old City Chiang Mai. It was on a quiet street surrounded by restaurants and shops everywhere. 'A' was always greeting us and offering lots of information for things to do in the area, including suggesting a great night listening to her friend's jazz band at a local bar.

There was NOTHING we did not like.

I doubt that I will be able to reproduce in words how beautiful the accommodation was and how well we felt here: 1.- From the moment we arrived, we were greeted with extreme warmth by the owners and the receptionist. 2.- The location is exceptional, right in the old center. To the right, at 600 meters the Saturday Night Market, and to the left at about 200 meters the Sunday Night Market. 3.-The cleanliness is exceptional both in the common areas and in the room, 4.-Water, juices, yogurt, biscuits available for free at the reception all day long 5.- The room is immaculate, very clean. New sheets and towels, safe, air conditioning, bacon, etc. 6.- Very good, hearty breakfast that you have to choose the night before from a number of 4-5 options; 7.-free laundry for clothes from one day to another. 8.- And last but not least, an unbeatable price. We wholeheartedly recommend Villa Thai Orchid. Thank you and we hope to come back as soon as possible!

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This is a great hotel with the friendliest staff I have yet encountered. It is spotlessly clean in every nook and cranny and the owner(s) clearly take pride in the quality of their establishment. They have a well-stocked snack area that guests can graze throughout the day that includes fruit, toast, yogurt, cereal, juice, water, tea and coffee. There are many locally-recommended restaurants nearby that are quite good and I tried most of them. This place is A+!!

The only consideration I had was that the WiFi was intermittent and slow. While this probably wouldn't be a consideration for most casual users, I had trouble working from my room. The WiFi disconnected and reconnected constantly, making remote work difficult. I hesitated stating this but it may be a concern for any digital nomads. There are a few really good Co-Work spaces with fast Internet nearby, though.

We have just spent a wonderful 5 nights at Villa Thai Orchid. Everything was perfect. The location is in the old city in close proximity to many restaurants and significant cultural sites including temples and museums. Our room and bathroom were spacious and beautifully appointed with everything you need. The standard of cleanliness immaculate. The breakfasts were delicious and plentiful with several options available. Best of all were the lovely, helpful and knowledgeable staff. Impeccable service and care at the accommodation itself and great assistance organising transport, tours and general suggestions of where to visit, eat or shop. Everything was beautiful. Highly recommended.

Everything was perfect.

This property exceeded my expectations, and I will stay here when I return to Chiang Mai. The reviews of this property are true! The owners are hands-on, kind, and easy to reach. The cleanliness is second to none. I have stayed in mid- to lux properties in Chiang Mai, but this tops them. The property is smaller than usual, but the attention to detail is top-notch. Kong and his team (family) are doing a fantastic job. It was a shame, that I only stayed a single night because rooms weren't available for my upcoming dates, but Kong ensured that we were comfortable as we transitioned to our next hotel in the same area. They even provided extra slippers and towels for our friend who just arrived and wasn't booked in the hotel. There wasn't any breakfast but the lobby was full of snacks, and these were also well thought of. I regret that I only booked a night but I will stay here and recommend on my next trips!

None at all!

From the hosts to the room, from the location to the breakfast, everything was spot on at Villa Thai Orchid. All the little touches and details were greatly appreciated, especially 1) leaving your shoes outside and using slip ons provided to ensure a clean environment for everyone, 2) a delicious made-to-order breakfast, served with personal attention, 3) plenty of gratis snacks and drinks in the common area, and 4) free same day laundry! Talk about being pampered! Overall, an extremely pleasant and comfortable stay - just wish it had been longer! I highly recommend this property, and I certainly hope to be back there myself someday.

Can't think of anything negative, really :)

We loved our stay at Villa Thai Orchid! The location is great, in a quite street right in the middle of the old town with lots of temples, restaurants and bars nearby. The room was cozy, had everything we needed and was SO clean. We really enjoyed the free laundry service, it's great to get the clothes freshly and great smelling back after sweaty days :) The Villa has a lot of breakfast options for a very fair price. The owners and staff are really kind and helped with every question. We immediately felt at home and even extended our stay. Thank you, see you next time in Chiang Mai!

The coffee at breakfast is not everyones taste. But that's just a very small thing during a great stay.

Stop looking for accommodation in Old Chiang Mai and stay here. Absolutely fantastic accommodation, so clean , walking distance to the main markets , restaurants and shops . There is free laundry service and free breakfast, also free refreshments all day long . The bed is heavenly and aircon is fantastic. A balcony is an added bonus for those who smoke so you don’t have to keep on going up and down lift or stairs like so many hotels. The owners Kong & A are the most kind , helpful and friendly hotel owners we have ever met, they were always happy to help out with any questions we had and speak very good English so communication was not a problem. We have stayed in 5 star hotels including The Shangri La in Bangkok and we would have to say that Vila Thai Orchid impressed us more than any of these 5 star hotels. Every time we came back from a day out we felt like we had arrived back home which we have never felt at any other hotel. Vila Thai Orchid is not 10/10 it’s 100/10 , we come to Thailand & Chiang Mai every year and will be booking Vila Thai every time from now on. Thank you Kong & A for creating such a wonderful hotel

There is nothing to complain about

This place is like heaven. Super clean, comfortable and the greatest (!) service, one can wish for. Actually one of the best places, I have every been to. It’s close to pretty everything in old town. Sunday market right around the corner. It’s a 15 minutes drive from the airport. Water, snacks and daily laundry are provided for free. Highly recommend Villa Thai Orchid. Didn’t want to leave and will most definitely come back. Thank you so much for everything!

All great.