Gorgeous hotel, probably our favourite that we visited this trip on the island - will definitely be coming back The pool area is gorgeous Busy beach which is fun to walk around and explore with lots of massages everywhere. We also had a drink and watched a fire show on the beach nearby in the evening. The staff are lovely and friendly A special shout-out to the loveliest girl we met in reception who helped us check-in: Pam. She was so accommodating and kind to us, even went out of her way to get something for me from the shop that I needed! She is a great asset to the hotel. The garden villa room is the one to stay in for sure - beautiful sunbathing area, large swimming pool, spacious room, outdoor and indoor shower, bright bathroom, chrome cast on tv which allowed us to connect our phone and Netflix to, portable speaker. Modern trendy interior and layout which was beautiful!

Outstanding breakfast buffet including local thai food, very good coffee beverages and excellent inhouse pastries. Great design (restaurants, bars, pool area, rooms). Amazing view from balcony with ocean view. Very friendly and good housekeeping. Very good gym with modern equipment (cardio area & weights area) as well as good sports classes (e.g. yin yoga) / watersports activities. Not used but noted: Great offers for family with little kids.

Closet too small for two persons. Noisy due to open bathroom concept (swingdoor) - limited privacy and possibillity to wake up. Dinner portions are quite small especially in half board.

This is heaven on earth, absolutely stunning hotel, everything was perfect! beach and swimming pool are amazing, the whole hotel area is beautiful, great kids room, tasty breakfasts (both a la carte and buffet), the stuff was very nice and friendly, the room was huge and very well designed. every day the hotel staff brought some tiny sweet surprises with a note and it was so cute! the restaurant (Fish) was pricy but their Tuna Tartar was the best we’ve ever ate. Really , that was the best hotel in Thailand by far! btw there is a massage place called Anna’s, the closest to the hotel, and she was really the best we experienced. other massages on the street were pretty bad.

the spa was extremely expensive for Thailand, it just doesn’t make any sense. but as I wrote very much recommended Anne’s massage close to the hotel, they make home made coconut oil and Anna is super professional.

modern style decoration, breakfast tasty and with warm service, room access to swimming pool is convenient especially if you have boy with you. Gym with nice facilities. Beach BBQ well organized with firework shows. Reception service warm and friendly. QR code scanning food order is good

room cleaning service no change of towers is bad. swimming pool not well cleaned. Lunch service at Cafe some good someone cold. Price paid is comparatively over valued with the size of the room and service offered.

Brand new, maintained to AA+++ standard. Very comfortable rooms Good air-con system supplemented by ceiling fans. Comfortable couches everywhere even on the balcony. Beautiful garden views from the balcony. The infinity pool overlooking an idyllic beach. The staff are soooo friendly and ready to deal with any special requests. The breakfast menu is simply outstanding. The extra free offerings such as evening cocktails, beach activities, modern 24-hr access sauna, steam room and gym. There are at least 3 superb restaurants on site. The icing on the cake is to come back to your room in the evening to find it cleaned, the bed prepared for the night with a little goodnight note, bottle of water and a little naughty snack.

Nothing to declare

Great hotel, very clean and spacious. The room was big and super cosy.

most honestly I'm trying to think of what to say about this most perfect hotel. It has everything you need and more the breakfast is perfect the staff are completely helpful in just want what is best for you. They helped us so much with arranging things and really they just cared and this is what I want when I reserve a five star hotel. There was also some incident which they took full responsibility of and this shows me it's a place I can trust and I will definitely most certainly come there again. Make an effort to try the morning yoga and stretches, the beach dinner, visit the 5:00 drink, enjoy the little presents in your room every day and so much more. Everything was so clean and so welcoming, really if you want to have the perfect vacation this is the place

nothing! i liked everything!!

It’s perfect for all kinds of family. We traveled with a young baby, 1 yr old, all the facilities are so close to each other. There is a pool under every single building, gym is literally opposite to kids club, and the kids club is so amazing, absolutely the highlight of our stay. It’s super modern, full of thoughtful toys and activities. The staff are super attentive, always ensure kids safety first and they try their best to provide thoughtful engagement with all the kids. Love the restaurant as well. We tried many other local restaurants, they are indeed cheaper but the hotel’s got the best quality food. A big thanks to all the staff they were super personal, helpful and super friendly to all of us and our baby. We had a wonderful time! Will definitely come back again if we are back in samui again. Wait, did I mention about the breakfast?! It was amazing! Both varieties and qualities are top notch!

The private beach part is a bit rocky, so had to walk in, especially for young children. And the sand is less fine compared to the southern part of the beach. However it’s so easily to walk down to get finer sandy beach. There are a bit mosquitos on site, recommend to bring repellents and maybe hotel can do something more to it. The room tidy up is amazing, we leave a huge mass everyday with the baby throwing everything on a the ground. But cleaning can be improved, such as wiping all the surfaces. And coffee supplies wasn’t consistent.

This hotel has to be one of the most beautiful places I've ever stayed at. Impeccable design and taste for decorating and furnishing the rooms. The beach is also very nice, clean and calm for swimming. The main pool is huge and gorgeous. Breakfast is amazing with plenty of choices. The kids club and the nannies who work there truly made our holiday - our son loved going there every day, it's heaven for kids. Spa experience was also great. The bar next to Fishhouse was our favourite, shoutout to O the lovely bartender.

Guest experience could be improved with the hosts reacting faster to requests. There was also not much of a personal touch, our host just passed by us a few times without checking in and asking how we are. We found that a bit strange. We also had problems with the A/C twice and had sleepless nights yet all they offered was a free airport transfer worth 600Bht. The "snake" lights on the palmtrees have cheap effect and they didn't fit with the rest of the tasteful decoration.

Location and breakfast

The lack of communication around experiences and services available. I also felt the nightlife was lacking and really think the layout should have been thought through a little more. There was an evening bar but no one in there, it could have done with a movie night or cocktail making lessons or a date night plan. We were also told that our room was private but could be seen from other rooms. Overall the place is beautiful and i would stay again with learnings. Ie: Utilise half price massages, i would not order room service and I would head out a bit more to visit other locations. The hotel did not provide a tour or transport and i think that is a mistake.