I purposely pick this hotel because it's close to Phuket Airport. It's just 3km away. I was stayed on the east side of Phuket before checked-in here. Walking distance to the nearest beach, Nai Yang beach. You can find a lot of seafood restaurant, massage centre, bar or club along the beach. The beach is long and nice for swim or enjoy the sun. I stayed in the pool access room. Room was clean and nice. Public swimming pool located on the roof top.

Kokotel is one of my favourite hotel chains in Thailand. I had the best experience in Kokotel Ao Nang which is why I chose kokotel in Phuket as well. The staffs are always sooo great, friendly and helpful. The room was very neat and cute as they always are. We specifically booked this one for the private pool from the room. The pool was very clean. I love how they used glass bottles where we could refill the water, great step towards sustainable tourism. The breakfast was great, had loads of options and a coffee machine where we could get our own coffee. It also had a terrace pool with a great view.

Location was off though. We didn't realize how far this hotel was from Patong and Karon beaches. We hired a scooter but almost took us an hour to get to these places. This made us very difficult to travel with our 2 year old to the beaches. I wish it was nearer. But it is a much better hotel than the one in Patong. Very peaceful area if you love some quite space.

Did exactly what we wanted.. a one night stand prior to an early flight to Singapore Clean room well branded .. it delivered well beyond our expcetations.. we liked it!

All was perfect

Booked this hotel at very short notice (night before) because of an unexpected change of travel schedule. Upon arrival, we were surprised by the cleanliness and comfort of the room - we had initially been sceptical of the size). The room exceeded expectations, with a sea view, comfortable beds, and even a mini fridge (which was not in the advertisement). There is a pool on the roof with deck chairs and sun umbrellas and panorama view - it is great. The staff is very friendly, forthcoming, and attentive. They made an effort to take care of us and to make our stay as comfortable as possible. They were always smiling and cheerful. Breakfast was great - nothing crazy, but good options and variety over the course of a week. The hotel is relatively small, so a breakfast buffet is not easy to get right. They did well here. It is a modern-styled hotel, and it was good. The lobby is great - open air. The hotel is not on the beach, but very close. You can walk there in three minutes. Three minutes in the other direction, you'll pass by a 7-eleven and a local market where you can get fresh fruit, vegetable, food, and other things at normal prices. The airport is ten minutes away, and you can get a taxi either from the hotel lobby or right across the street from a taxi stand. Kokotel is conscious if the environmental impact of hotels, and they make it easy for their guests to reduce their environmental impact. Overall, this was wonderful and refreshing in an otherwise potentially stressful situation.

The property was very unassuming. We were greeted with a beautiful and sincere welcome and a welcome drink to go with it. The staff member was Prach. What an amazing man. He is the epitome of excellence in customer service! Prach explained everything we needed to know about the hotel, from the restaurant, breakfast hours, pool and drinking water fountains to what was around the hotel that we may need. He was everywhere! Front reception/ bar , to clearing tables in the restaurant. Checking the pool area and assisting whoever needed his help. His happy, attentive and genuine interest in his work and every guest made our stay very memorable. We felt at home at this hotel and this was because of Prach. The hotel itself was clean and had everything we needed. It was comfortable and had a great size shower. The water pressure was a bit light but we managed. Breakfast was minimal but ok. We had the waffles one morning and then they didn’t have them. I asked one lovely staff member if she had any on one occasion when there weren’t any and she actually made my daughter and I some!!! So appreciative of the effort! The pool was a long one on the roof, which was lovely and clean as were the facilities, shower and toilets. Also being on the roof you had sun all day so perfect for tanning! The hotel was a very short walk from a local market, 7 eleven and around the corner was the beach with lots of shops and outdoor eating. We will definitely stay here again. 🤗

Very clean room, with plenty of greenery outside the balcony. Room space is adequate enough. Like its blue color decors. Very comfortable bed and pillows. Wi-Fi is good. Not many power sockets to use, but still manageable. Like its idea of getting drinking water from the dispenser with the glass bottles provided. Love its rooftop pool, enough chairs, and long enough for a good swim if it's not too crowded. Staff are very friendly. Welcome drink during check-in. Standard buffet breakfast, but is good enough, the food are ok. There's an in-house cafe. Very close to the beach and convenience stores.

For some rooms like ours, the balcony is fully wet when it rains, as there's no roof over it. Soap dispenser's cover in the bathroom very flimsy, could easily dislodged from the wall.

We had a very great time in Phuket and really enjoyed our stay from the first moment that we entered the hotel. The team is super friendly, supportive, check in quick and easy (even before regular check in time spooks be to enter the room). A very special appreciation goes out to the girls at reception. Sabai and Baijok. Sabai was almost everywhere. Jumping between reception and breakfast area to support where help was needed. They helped us with recommendations for restaurants, booking of a transfer to the airport and as we were too early to enjoy their great breakfast, they provided breakfast to go including coffee. We stayed in a deluxe room in the ground floor with direct pool access which was awesome. Also the pool area on the roof was great. Absolutely recommend the hotel 🚀 Keep on rocking team Kokotel 🫶

Nothing

Having stayed here a year ago I was impressed with the friendliness of staff, the cleanliness of the hotel and the food in the restaurant. It is close to the beach, the market and the 7-Eleven supermarket. It feels safe to be here especially as I was travelling alone. The staff on reception were very helpful. The rooftop swimming pool is fabulous and runs the full length of the hotel with sunbeds and shades. I used the restaurant a few times and can highly recommend the food, there are more choices in the restaurant than shown on the information page on the tv in the hotel bedroom. I feel more people would use the restaurant if they were aware of all the choices they could make. It would help the hotel to update their information page.

Nothing the stay was perfect again.

The location of this property is good, it’s a short walk to the beach and restaurants/bars. It has a nice rooftop pool with lounges, although we didn’t spend any time there. Breakfast was fine, it had a tea coffee machine and provided fried eggs and other cooked food, along with fest fruits, cereal yoghurt etc. The staff were always smiling, upbeat and helpful.

The property reminded me of a budget holiday inn/travel lodge, however if you book knowing this you shouldn’t be disappointed. The rooms didn’t have any drawers and the view from our room was awful. (see pic)

A transit hotel which was close to the airport and the beach and central for local bars/restaurants etc. Lovely rooftop pool with free water machines on every floor to keep hydrated. Deluxe double room (402) was spotlessly clean and lovely vibe with wall art and colour theme of the room. The branded cushions and crisp bed linen and towels were a lovely touch. The bed was very comfortable and room layout created plenty of space for luggage. Check in/out very efficient with taxi service to airport right outside the door- 4 minutes away.

There was some occasional noise at night from local traffic- random noisy motorbike which felt it was touring the streets endlessly!!