the position is absolutely ideal since is just in front of the ocean (you need cross the road and you are at Patong beach), but also 5 minutes away from the "movida", shops, restaurants, etc...

wifi signal at 3rd floor

View and staff behaviour

Last 3 yrs I am stayed that hotel but this time hotel room not good condition. Such as air condition not working. Hair drayer not working. Tea pot not working. Maintenance becomes poor.

the location very nice. not to far from patong central mall. you can walk around 5 minutes to be there. the design of hotel are good and suitable for couple also to honeymoon. all staff are friendly and helpful. they will contact you if you tour guide already arrive to pick up you. everyday they will change your towel and clean the bedsheet and replace anything you use in room. make sure to keep your item saved. so far, this is the best hotel to stay at phuket. environment are vivid and far from city so that you can have a good sleep there. only the sound of wave from sea. the room is sound proof cause we didnt hear anything from other room like child crying or screaming or anything. we had good sleep though.

don't have bidet.

Safe for the reason under 'what didn't you like?', We loved this resort. The room we eventually ended up in was just great. Spacious and very modern. Facilities in and around the resort are on point. Location of the resort is great. Situated on the quieter end of Taweewong road. Easy access to pool(s), and the beach. A short walk to every convenience you can imagine. The staff, except for the lady at reception, were warm and welcoming and extremely helpful. The Manager is exceptional! He managed two complaints received at the same time effortlessly and with Grace. Highest praise. We may not have ended up in the room we booked, but due to the care in which our complaint was dealt with, we felt we received an upgrade for sure. I would 100% recommend this resort.

The room we were assigned was not the room advertised on booking.com. We spent hours at reception trying to come to a resolution. The lady at reception was uncooperative. She was dismissive and made us wait a really long time when we asked to speak to someone else. The entire time waiting we were mostly ignored and made to feel as if we have no cause to complain, and that the room we booked was the room assigned, it was only when another quest came down with the same complaint and raised a little hell that the lady at reception called the Manager to come speak to us. The experience was exhausting and unpleasant.

Rooms were clean and we had a pool view room which was great. Breakfast spread was good.

Rooms felt and smelt damp. It was a bit musty. The beach right opposite isn't really for swimming but a swimmable beach was a 5-10 minute walk away.

Staff and location are good, hotel well maintained

Have to add some Indian food items in breakfast and food menu

the room met my expectation, the bed is big and the room is spacious, and the bathroom has a bathtub. i enjoy the hotel facilities. The breakfast is good enough for me, will return for a 2nd times.

na

Beautiful hotel… great scenery

being a big person shower was a little too small

Perfect place to stay in Patong. Opposite to the beach and far enough away from the main Patong Beach area. Only a 5min walk into town along the beach. Rooms are really spacious. And a great view of the beach - as we requested. If you can afford a pool access room - It would be worth it!! Pools are awesome and having 2 was great to have to yourself. However I wouldn't recommend the food/restaurant. Food was basic and so much nicer in town. Breakfast was a basic breaky - but still enough to be filled up on in the mornings. Plenty of spaces to sit at. Gorgeous mumma to be cat, I wanted to take her with us. Would definitely recommend staying here. and will stay again.

Sometimes the street smells came through the aicon

The staff were excellent and really helped make our holiday the cleaners were very hard workers and had an eye for detail and the gardener/ maintenance worker who I believe his name was Willie who went above and beyond to make us feel welcome. I was genuinely sad to say goodbye to him and hope you give him a pay rise

Couple of roof tiles fell down and hit concrete below could have been disastrous had we been below. Some of the other guests were a bit irresponsible and I had to jump into the pool to rescue a young girl who was drowning due to her mother not supervising properly. This was reported to staff and notices were put up immediately warning parents to supervise children. Good work Seaview.