Location is fantastic, directly opposite the beach in Patong. Rooms are a good size and well laid out. Breakfast is ample. Staff are great, courteous, friendly and knowladgable. room cleaning is prompt and done well. The pool is always clean and crystal clear. This hotel would have to be the best priced beach front hotel in Patong.

Brilliant location and excellent value for money . Room was a good size

Poor internet connection Staff were very miserable on reception on a daily basis.Never any sort of greeting or acknowledgement as we passed by the desk .They didn’t appear to know how to smile or say hello. Never ever experienced this in any hotel in Thailand and I come twice a year for last 23 years. Even on checking out no Thank you for staying , no have a safe trip , no would you like a taxi . Zero interaction . The guy in the lobby selling excursions was total opposite. Extremely bubbly and extremely friendly. Always acknowledged as we walked by . Asking how our day went , what we did/planned to do etc etc

This is a quiet location at the south end of Patong Beach; still beachfront, yet away from the loud noises and parties after 10. I liked the pool area, although sometimes there weren’t enough spaces available (15-20) and I had to basically sit behind, in the restaurant. But it’s a very peaceful setting, and in the shade for much of the day due to the heights of the surrounding buildings. The breakfast was average I’d say, nothing fantastic tasting or unique, but filling and with pretty good variety, and as much as you wanted…..although it’d be nice if at least more than one of the rotating cooks actually knew the difference between types of egg preparations that were pictured to be available. The staff in all the different areas were very friendly, helpful and always smiling. I went through the hotel’s travel agent that’s next to the front desk, and was very pleased with two sets of tour and transportation tickets he secured for us, as the price was very competitive with everywhere else I’d checked, and both things I’d paid for went off very smoothly. If you’re like me, it’s usually not worth the extra effort to figure it out yourself if you can simply trust the on-site guy to get you what you want at a decent price.

The WiFi was the worst of any place we’d stayed at in a dozen SE Asia hotels these past two months, and was it was really frustrating. For us, this is a deal killer, and we wouldn’t return just on this factor alone. It’s also 15-20 minutes walk from the busy, fun areas, which is a factor for us, but not everyone, obviously. And try and get on the first or second floor, because it’s quite a trek up to the fourth floor, like we had in this no-elevator resort. But perhaps it’s perfect for someone who wants a little remoteness, wants quiet, and doesn’t care about being connected 😊

Excellent location at the quieter end of Patong and across the road from beach. Very easily accessible to everything. Good food all around, including great street food market nearby, and Seven Eleven convenience store. Tour organiser, money exchange and scooter hire at the property, as well as masseuse. Hotel staff are very friendly. Lovely pool. Rooms are simple but done very nicely. Spacious and clean and include a mini fridge and coffe/tea making. Overall very good value for money and great if you like Patong. The beach is lovely and it's an easy walk into the hubub of downtown Patong either along the beach front or along the main street. Hire a scooter and visit nearby beaches.

There is nothing I didn't like about the actual hotel. The hotel is great. I personally just did not like Patong very much. Patong is just not my taste.

Step out from hotel entrance virtually onto the beach - pure bliss! Hotel staff were very obliging and helpful. Rooms are very spacious - complete with kettle, bottled water daily, refrigerator, tv, tea and coffee. Beach towels available at reception. Breakfast has good variety and eggs cooked to your liking. Restaurant open all day. Location for me was perfect - far enough away from the maddening crowd - about a 1.3 km walk to the bedlam but transport available. Reception open 24 hours

The massage area needs a revamp. Is looking dodgy - on discussion with reception staff I discovered this is an area which is rented from private individual. I don't feel it enhances the hotel which is a shame

Location, staff, resort

The location is fantastic. Straight to the beach. The pool is large and under a well maintenance. Comparing to the price the breakfast was well The staff is very helpful and friendly.

That in the morning they put chlorine in the pool. This must be done in the evening, after pool hours. I hope the management change it, after my complain.

Staff are the best, location is great across the road from the beach. The best value for money hotel on the beach front in Patong, in my opinion. We had a pool access room it was great. A small family hotel, quiet and you get looked after. Please dont change. We will be back:)

The weather, no not really that was pretty good to for May. I wouldn"t change a thing.

Great location for us. Away from the hustle and bustle but 5 mins walk if that’s what you require. Still has bar/ food/massage if you don’t want to walk. We had a room with balcony sea view. Very large and spacious but the bed was very hard. Has a small mini bar fridge but hard to get ice from the bar. Staff were mostly polite and helpful. The concierge was particularly helpful and knowledgeable. Breakfast is limited but tasty. Cereal, egg station, ham or sausage, potato, fruit, and a rice and Asian dish.

Not so much didn’t like as it is great value for money, but the hotel is older and tired. They are renovating some rooms though. Room smelled quite musty but goes away with airing.

We loved Everything. The seamless check-in process. Welcome drinks received with thanks after such a long journey. The rooms were nice and clean. The pool devine. Breakfast was generous. The setting and ambience just what we needed as a short layover. Patong beach just across the road. The staff were exceptional. Friendly and welcoming. I would 100% recommend a stay here.

Not a big deal and doesn't take away from a 10. One thing that can be improved on is the pool opening hours. Closing at 8pm is a bit too early for those who enjoy a late night swim.