Buffet, room, swiming pool, seating area in the lobby...location

Some of the buffet and snack staff were rude and agressif...in the lunch buffet a bold staff serving us was very rude and agressif...while cleaning the tables next to us he was throwing dirty stuff towards us ...very unprofessional...he was taking care of the first section of the buffet area when coming from the lobby ! No tissue papers in the room Some hair in the bathtub No coffee or tea / sugar in the room

Amazing location, we had a superior suite with a sea view and 2 balconies. Absolutely recommend if your travelling with little ones (we were travelling with our 2 kids both of which are under 4), plenty to do including entertainment for both adults and kids, food is good and being All inclusive meant the kids had ice cream for breakfast, lunch and dinner.

Staff were mostly helpful. Don’t expect any room service whether that’s asking for extra water or anything for that matter; they’re more used to you just ‘grabbing it from the bar yourself’.

It’s a nice big property, lots of pools although the outside ones are not heated in winter so unfortunately didn’t get chance to use them, there is an indoor pool however which is heated and was a very good size. There is also a saltwater heated pool within the thalasso spa, which you have to pay extra for or is included if you have a treatment - I highly recommend going for a relaxing treatment. The hotel has a newly opened gym which is free to use although I didn’t. Hotel is on a beach front location with its own stretch of sand.

Some areas of the hotel are a little shabby and dated, although during my stay they were currently working on updating rooms etc

The staff is really friendly, everyone is helpful and welcoming and always chatted with us at every opportunity. You’ll find a small shop, a hair salon, outdoor pools, a heated indoor pool, a very nice, big and modern gym, a separate spa right next to the hotel and the beach right in front of the hotel. They have different restaurants and a show every night. We chose to pay for half board at the buffet, it was very inexpensive. The room was big, 2 bathrooms (1 toilet and shower room), very large bed and a nice big balcony!

Although the buffet had a wide range of options the food was often slightly overcooked and most dishes were bland. However, since the selection was so big, we always found something we liked :) Book your spa treatment in advance, we unfortunately didn’t get a time slot as they were fully booked. Otherwise we loved it here!!

very clean, comfortable bedding, good breakfast and dinner, indoor swimming pool, wifi, friendly staffs.

car parking was a problem, we have to give the guy parking tips every time. if we go out four times a day, meaning we need to give him tips eight times! the beach was in renovation.

Grain coffee included: in the bar, in the restaurant, in the room there was a coffee maker too (capsule). Better than other 5 starts in Tunis where you hardly can get a soluble nescafe for free (which is not at all a coffee). Spacious room. Nice pools. Super friendly staff. Decent food. All I really need was included unlike more other hotels were "all inclusive" basically means "take your money when you're off your room - and in your room too" - here you need just a keycard getting out ;)

The swimming area in the beach could be longer. The shortest comparing to neighbors, hard to swim in the sea, though the seawater pool is great. The towels are available from 10 and before 17 - fortunately you can ask the staff and get it earlier, but if you want to swim in the morning, get your own towel or keep from yesterday. I;d recommend to shift to 8am - many people are coming to the pool/beach at this time, from my experience.

The Grandness of the hotel,stunning chandeliers,the lifts ,the overwhelming space decorated beautifully throughout,immaculately clean,the stunning reception,and the general layout of the entire hotel … fabulous spa, Amazing staff that bend over backwards to make your stay very special, from everybody at the reception, the dining hall(food outstanding)the wonderful bar staff,my amazing room cleaner Nazia,the animation team the pool guys really each and every person that is employed by the hotel are incredibly polite and welcoming .. I can’t wait to return in August

Nothing

The hotel and grounds looked lovely. The staff were all very welcoming and couldn't do enough for you. The animation team worked tirelessly; entertaining the kids in the day and putting on shows in the night for everyone. The food was great and the beach was long, mostly clean and with lots of activities.

Spa was booked up, difficult to get in at short notice.

We chose this hotel for our honeymoon and the treatment of the staff was fantastic, they really did the best they could to make this a perfect experience. Facilities were great with two nice pools and direct access to a sandy beach with clear water, comfy sun straw umbrellas. Big variety of food, especially the breakfast was delicious.

Quality of drinks in all inclusive could definitely be improved.

Friendly staff, beautiful beach. Lovely garden&pool area. Our room got upgraded on arrival, big suite and comfiest bed. Food choice at buffet had everything you could think of plus a lot of local cuisine.

(For me personally)The hotel was too big, meaning that buffet and dining wasnt exactly in a calm relaxing setting with all people rushing and queing etc. For breakfast: only 3 coffeemakers meant queuing for your coffee 😞