Clean calm hotel high food quality

Most staff were aggressive loud talking reception,The pool bar employe that hairy guy was not polite talking when i get to take a cup for water he was shouting from far and saying its (ممنوع) when there was no sign to hint for this, only nadeim from kitchen staff was helpful and smiley guy and zak from animation, the secon breakfast is some parts thats not aeten from main breakfast

Pretty much everything! This is the second time we have stayed here and again could not fault the staff. So friendly and managers always walking around and approachable if you have any issues. Rooms cleaned daily at your request. Food freshly cooked, but becomes a bit "same-y" after being there a week. Pool clean and beach bar best for eating lunch! Hotel has own beach allocated with sun loungers. Rooms been updated since last stay and no include a fridge which is great for keeping bottles of water cold. Tip - learn how to sayhello and thank you and be polite and you'll have a nicer stay!

Animation team obviously not that motivated which showed in their performances. Attempted to engage guests in joining in daily activities without being too pushy, which was nice. Sun loungers by pool a dog eat dog frenzy! Tip - go out at around 6am to find the guy and ask for loungers - a cheeky money tip will talk a lot more (5-10dinar daily) ensured prime location and umbrella available. Location isn't great for shopping so you'd have to get a taxi to marina or medina which should cost no more than 5dinar (make sure taxi driver uses meter on local rates not tourist rates!)

Hotel is next to the sea, literally you walk downstairs and there’s beach. Location is good in center of Sousse. Food (had breakfast and dinner) is normal, things are clean. Overall good for high season. Reception was comprehensive and helpful

Would appreciate shower instead of bathroom (some rooms have renovation with no bathtub but they are allocated “for old people”). Second batch at dinner (they split guests in 2 parts - 19.00 and 20.00 entry) obviously deals with more mess: dishes are bit destroyed (but there’s option to change and come early). Music in the evening (room facing the pool and animation area) is too loud. Lastly, I had my birthday and explicitly made them aware of it but got no welcoming gift or discount to congratulate with my birthday

The hotel is located by the beach near the downtown with plenty of restaurants and bars to choose from. Our room was very nice and clean and we had a great view of the hotel's swimming pool. Breakfast was okay and had a big variety of fruits, pastry, cheese, yoghurt etc. Overall, the experience was very pleasant.

This is an excellent hotel for both families, couples and singles. First we met the reseotionists who were very nice and welcoming. Smiled and asked if everything was okay and if we needed anything. Especially a lady working there named monira was very inclusive and wanted the best for you. The food tasted excellent. There was plenty to choose from and the food tasted good. The people who worked at the restaurant took plates as soon as you finished and were good at cleaning up. I drank my fantan and got a refill right away, didn't have to ask for a refill even once. They really see you and follow you. Excellent restaurant and food. Nothing to complain about. There are some people who work who call themselves animation people who will entertain the tourists. They are very helpful and good at entertaining both adults and children. They make you feel welcome and include you in everything. Will come and ask you and you will join and do his best for you, so that you feel good and thrive. They include and see everyone. The room we got was very nice, nice warm colors that were comfortable. The bed was soft and good to lie in. It smelled clean when we entered the door and that's right, the room was clean. The bedclothes were clean too. Super satisfied with the stay. Will of course return. And we were there around winter time and the hotel was so good. Tiptop thumbs up

Let's start Location : We get lost a lot of times because there's no information that we need to enter Occidental Marhaba to reach the hotel. Parking: A lady was there to assist us with a big smile Lobby: is perfect and clean Reception : The staff are approachable and greets you. Wifi : is strong that you can access even in the room Room: Is clean and neat, and with a little fridge and welcome sweets and water. Pool : Is ok but the chlorine is too strong that you can really smell. Life guards are vigilant Beach : Is nice but just a little of trash that you is really visible. Animation: If I can just mention all their names they all are the best they not just do their job but they do it with love and care for the guest. Food: Breakfast is normal (most are bread) Dinner is more better not that much varieties of food but it's good. My favorite part is the unlimited ice cream..

Ac : in the room is too bad that we need to use our rechargeable fan. Towel :needed to deposit 20tnd per towel

The staff are so friendly and treat you like family, they work so hard to ensure your holiday is great. The reception staff are very welcoming and accommodating. The animation team do lots of activities to keep guests entertained. There are many food options from local cuisine to pizza, pasta, salad stations and gorgeous home cooked foods, great variety. The bar men, well they are simply amazing! Very attentive and make a good variety of drinks. The spa team are fantastic, the massages and scrubs are great value for money. The hotel grounds are small but perfectly formed. It is easy to find your way around and everything is close, the beach, the pool and the bars!

There is no tea and coffee facilities in the rooms but this is typical of all hotels I have visited in Tunisia and isn’t really a downside as great coffee and an assortment of teas are available at all bars.

I recently had the pleasure of staying at this wonderful hotel, and I must say it exceeded all my expectations. As a solo traveler, I was looking for a place that offered relaxation, excellent service, and a great atmosphere, and this hotel delivered on all fronts.The beach was absolutely stunning. The pristine sands and crystal-clear waters provided the perfect setting for unwinding and soaking up the sun. The hotel's private beach area was always well-maintained and never overcrowded, which made my beach experience even more enjoyable. I will come back again

I normally follow previous reviews but for once I risked trying my self because the pictures made me want to and oh my god it was the BEST experience ever from the welcoming reception MADAM MOUNIRA was very polite and smiling always to the fresh welcoming traditional sweets to the drink and pool party and the food it was all amazing I even forgot my expensive phone charger and cable and they kept it safe for me until i came back to collect it after checkout.

Nothing

The pool and the beach area is very good. Food was delicious and varied. Loved the animation team and the programs. We had a great honeymoon.

In our room the bathroom wasn’t so good.. felt more like a 2* or low 3* rather than a 4*, but it’s our opinion. Some people from the staff wasn’t so kind.