We stayed here two nights as a family for wellness purposes and didn’t get disappointed. The room was spacious and clean with a comfortable big bed. The breakfast is outstanding with a huge selection of fresh food. The restaurant in the top floor is also very nice. All meals can be ordered online to the room as well. We did this on a Saturday night and the food came within 15 minutes. The spa is very clean and offers everything from all type of massages to different pools, saunas and other treatments. We would definitely recommend this place.

The breakfast is superb. The breakfast is something to look forward to daily. There is a huge variety of different food types. There are also new types of foods added to the buffet on a daily The staff wirkinh the breakfast area are very helpful and efficient. The spa is fabulous.

The room is extremely old and outdated. The colours are so dark. The room sizes are not bad however it requires a complete makeover. The rooms do not match the wonderful breakfast served in a modern area and the fabulous spa.

The breakfast was outstanding with a variety of delicious food and the tea was something special. The location was super good near to almost everything and it is next to a mall. Also next to the Hotel is a great park to enjoy walking in the great weather of Bursa. Thanks to your staff for making it such a comfortable stay at your hotel. I was there for six days with my family and for all these days I was attended with utmost warmth. I was impressed to see the prompt room service despite the peak season. Every need was catered with utmost perfection making us feel so important. I would like to compliment your entire staff for being so professional. With smile on their faces, they have been really very impressive in their service. And I would like to visit your hotel again for this outstanding experience. Sincerely, Abdullah Almutairi

Hotel is beautiful and all staff are very friendly and accommodating. The hotel has spa facilities, sauna, steam room and thermal pool which was very nice as and you can use them anytime. Rooms are very spacious. Taxi are very cheap and staff can order for you from the hotel. Lovely roof top restaurant overlooking the swimming pool. I will definitely come back to this hotel.

Best hotel i ever have been to. Best spa i have ever seen in a hotel, and it was free all the time because probably alot of business travelers come here, so we could relax alot here. They have multiple types of saunas, rooms,... Staff is insanely friendly and helpful and not even one person with a bad look on the face once. Top notch room service, delicious milkshakes and food. Really would give 11 if i could. Oh and the breakfast was amazing. Most diverse ive ever seen. They even come to your table to ask if they should bring you something or make a coffee. Definately coming again with my girlfriend!

No airco remote.

The location is very convenient. Next to the hotel there's a very nice park. In the hotel itself, there's some kids activities such as playground and special water games with indoor swimming pool specifically for kids. The SPA is very nice and decent. The breakfast is very good, so many choices with high quality. On the 8th floor there's a restaurant with a terrace with excellent fine dining.

The hotel 🏨 is an old building and needs renovation. The carpet and the towels In the rooms are overused. The shower 🚿 needs to be changed as well the bath top.

This hotel is very good . The room is quiet, the room has everything you need, bathrobes, slippers, accessories. A little dusty under the bed and sofa and in the corridor they forget to dust the interior items, this is not a complaint, but just a recommendation) The breakfasts were great and very tasty, freshly squeezed juice, delicious coffee. We enjoyed our stay at the hotel. The staff is attentive and friendly. We will definitely come again.

- They have car parking in the hotel - the staff are super friendly and helpful - Very clean rooms - the location of the hotel made it easy to reach everywhere in Bursa

- You can hear the sound of the cars on the street even if the windows are closed - I had neighbour above my room where the sound of there kids running was too loud. I think they have to put some sort of floor isolation

An amazing hotel. The hotel staff is very kind and helpful. The hotel and its facilities are maintained to a very high standard. Deluxe feeling. The spa is very pampering. A rich and indulgent breakfast. A restaurant finds a quality and tasty food menu. The coffee served is high quality.

We got a room on a very low floor. The view was the roof of the spa.

Friendly staff, nice location, nice breakfast and kids facility.

The air condition wasn’t cold and unfortunately the hotel not able to solve this issue or provide me with different room. If you are not a smoker, don’t accept to stay in smoker’s room as the smell so annoying.