The best part of my stay was that the hotel upgraded me to a better room without extra charge. Furthermore, the hotel staff is very friendly and helpful if you need to book excursions and activities. They are also helpful in answering questions or if you need any recomendations. Hotel is within walking distance to most tourist attractions and restaurants. I'm definately going to stay here again next time I'm in Istanbul.

Since my room was right next to the reception, it can sometimes be a bit loud when people are speaking. Not too big of an issue during day time. Introducing "quiet hours" or informing guests about speaking in lower voice in the evening can easily help.

Hotel has been operating for past 4 months or so, so fairly new. Nice boutique hotel with attentive staff and cosy environment. Rooms were cleaned without reminding and friendly staff ensured needs were met immediately both for room and during breakfast. I would definitely stay here again as location was perfect. All in all the Turkish people are by far the best in terms of hospitality and going the extra mile. Thank you Balpetek, my wife and 2 children appreciated all you did for us. Eyvallah!

For the hotel to take it to the next level, attention to detail in terms of ensuring wooden door frames are stuck in place to avoid them coming off for en suite door - maybe try some silica adhesive. Maybe switch the music off in the lift in the evenings or reduce the volume to avoid disturbances to rooms closeby. Maybe a safe in the room would be good to store away money and passports safely in room. Also make sure adequate toilet rolls are kept in the bathroom to avoid ringing reception.

1. Location. From Istanbul airport we took Havaist bus number 12 and got down at Aksaray metro stop. From there we took T1 tram to Camberlitas. The hotel was within 100 meters from the stop. This was all at night. Could easily reach the hotel with luggage with ease. Spent only less than 100 TL per person. 2. Hotel check in was a breeze. Smiling person was waiting for us. 24 hours reception. We had paid in advance through Booking.com 3. Our room was on topmost floor. Spacious lift is available. The whole floor was ourselves. There were two balconies accessible from our room. 4. Room was as described in the picture. Very neet and clean. Bathroom was spacious, as described on the website. Clean towels and linen. Kettle and mini fridge were available. Plenty of toiletries. 5. Place is very near to eateries ( Ortaklar was tasty and affordable) and grocery store for buying water snacks etc. 6. All important places to visit were accessible by foot or public transport. T1 tram is very useful. A casual walk could take you to Grand Bazaar or Blue mosque. This place is very new and very clean. A hidden gem. Highly recommended.

Nothing. WC seat is a bit high above the floor. Your legs will dangle once seated. No breakfast available on site. There is a nicely equipped restaurant in the basement but it is closed.

The best part was the location of the hotel that is easily walkable to all the historic sights around Sultanahmet and the tram stop is barely a half minute walk up a side street from the hotel. Also there are many eateries and shopping stores along the Tramway Avenue.Plenty to browse, shop and eat. The front desk and housekeeping were extremely responsive and very helpful in addressing our needs and even provided directions getting to and from our everyday sightseeing transportation. A big thanks to Onur and Mohammed for their wonderful, friendly customer interactions.

The bathroom could be fitted with additional rods to hang wet towels and a few pegs in the room to hang clothes. Although there r a few hangers in the wardrobe it isn't enough for 2 or more people who plan longer stays. Also having an iron in each room would be ideal rather than having to borrow and return each time.

"Thank you to Ismail and his colleague (apologies, I forgot the name!) for the warm welcome. The location is ideal – it’s in a street lined with wholesale shoe shops, making it relatively quiet at night, but just a two-minute walk brings you right into the lively area. Most major attractions are within walking distance, and there are good restaurants nearby. A supermarket is only three minutes away on foot. While the room style wasn’t exactly to my taste, I was comfortable overall, and the hotel feels recently renovated."

"Nothing major! Perhaps next time, a slightly stronger air conditioning would be nice."

I had a wonderful time in Istanbul. The hotel is few minutes away from tram station and short walking distance to all major tourist attractions. I arrived earlier than check in time and Ozkon was very kind and allowed me to check in earlier. He also was very attentive to help with everything I needed during my stay in Istanbul. The room was very quiet and cozy. All members of staff were very friendly and welcoming , and for me was a very special occasion as I celebrated my birthday during my stay in Istanbul , and couldn’t have been happier. I would strongly recommend this place and would love to visit you again in the future. Many thanks from the bottom of my heart. I am really grateful for making my stay wonderful.

Nothing

We loved the hotel. The location is very good, you have shops and supermarkets nearby, Kapali Carsi is also just across the street. Very convenient for travelling with public transport also. The staff was very nice, polite and helpful. The rooms were very clean. Although it is close to the central part, it is quiet in the rooms. I recommend Balpetek, it will exceed your expectations.

Great place to stay. It is near to the tram which goes to a lot of important places, a very short walk to the Grand Bazaar, the Sultan Ahmet Mosque and Hagia Sophia. Nice people, very clean and new. Although it is very central it is still very calm as it is in a small side street.

Loud noises from the elevator as our room was directly next to it.

My son and I each had a room and loved how quiet the area was - we expected noise and were pleasantly surprised how quiet and how well the A\C worked. You can turn it down to 17c which is around 66f and sleep in cool crisp sheets all night this matters to us…the elevator is nice if your on the 5th floor and my sons room had a very big balcony which was a nice treat to have access to the open air. The front desk staff were beyond accommodating offering treats and water bottles and to help with how to get around the city. Really made our trip we both loved the team service beyond compare. The shower is all marble and is slippery don’t try and shower after drinking it won’t end well. Amazing we will be back.

Nothing

Clean, comfortable room. Very friendly and helpful staff. They upgraded our room for free, without us even asking for it. Perfect location: most of Istanbul's tourist attractions are reachable in 20 minutes by foot (Hagia Sophia, Blue Mosque, Basilica Cistern, Suleymaniye Mosque, Topkapi Palace, Sultanahmet Square, Grand Bazaar, Istanbul Archaeological Museums), and it is practically in front of a T1 stop that will connect you to the rest of the city (directly to Galata Tower and Dolmabahçe Palace). Given the low price of the camera, the value for money is very hard to beat.

We liked everything.