The room was clean, neat, and quiet. Terrace was lovely too. It was however quite hot when the sun was out and there was no shade to use. There is not much to do close to the hotel but if you take a taxi it is close to many places you could visit and spend time at. Hotel's room service is good, the food is not exceptional but is good. The staff are friendly, but Esra (concierge) is especially lovely and very helpful. We even asked for a good place via WA and she recommended a great place to eat. Also helped us a lot with possible options for a private romantic cruise, altho we eventually decided against it. Overall had a good time staying here.

The concierge was not always available during my stay even during working hours. I asked the front desk about a good place to eat once and they had nowhere to recommend which was a little weird. Also, they kept forgetting to update the key card to include our extended stay. had to change the cards twice. but that was a minor inconvenience.

We stayed at DoubleTree Piyalepaşa overnight between our two flights. The staff kindly gave us a room upgrade which made our stay much more pleasant. Enesh at the front desk, helped us with all the information and explained things really well. Mehmet kindly helped us with our luggage and helped us settle in. The room was clean and well stocked. We ordered room service and the food was really good. Breakfast was also great. The staff also helped make our check out process easy and assisted us in setting off to the airport. The staff service we experienced here was better than DoubleTree Edinburgh. Although we really enjoyed our stay there as well!

The only negative was that I had a small cut and needed a plaster/bandage, but the hotel did not have any. I do think it is important for the hotel to have a well equipped first aid and medical kit in case of emergencies.

Obviously it the staffs. Mr. Can was hero of the day. He managed to arrange for us the connecting rooms. He was fast, calm and so polite. ImWe also felt very much welcomed by the excellent Public Relations services by Mr Tolga . He even wrote a postcard written by hand to welcome us and always offer for help. Ms Esra the manager was very friendly and helpful too. The waitress Ms Dania and Mr Fatih also had an excellent service. We were not in a suite room, but has been treated as one. The room was big and had comfortable bed. But the breakfast selection is so limited. But other things was excellent. Thank You so much.

Thank you so much to Esra Ozpinar, Tolga, from Guest Relations team and Duty Manager Servet they were always very helpful, welcoming and professional. The hotel is very closely located to the historic Taksim square which is ideal, it offers an hourly free shuttle to the city centre which is ideal as it saves money on taxis. The hotel bedroom is large and spacious, with air conditioning to cool you down when the weather is hot, and most importantly it has a large comfortable bed. The bedroom is cleaned on a daily basis upholding excellent hygiene standards. The hotel also has a Monte roof top bar which has amazing night views and a great menu selection for delicious food and drinks. Thank you again to Doubletree by Hilton and especially Esra Ozpinar, Tolga from Guest Relations team and Servet the Duty Manager.

1) Thank to front desk, guest relation and housekeeping department for their hospitality and high attention to us! They were so lovely! 2) The shuttle service is a really good idea! So convenient to get to the center! 3) Hotel is not huge and that is why it was so cosy! We enjoyed! 4) There are some restaurants and a shopping mall on the other side of the road

1) Not suitable for families with kids because for my 2y.o there was really poor choice, no kids menu at all for breakfast 2) No reason to book half board for a long stay because it is just 4 a la cart menu, not buffet 3) Awful restaurant service for dinner. They let us to make orders from menu because of a long stay but each dinner the waiters had to go to the kitchen and ask chefs permission which dishes we can eat today and which are not There was a feeling like we are not welcomed and we just come to have dinner for free One day chef has salmon another day the waiter said that chef doesn’t want to cook it for us just not allowed without any reasons and explanation It was strange

Thank you Esra Ozpinar, and Tolga from Guest Relations department both were very helpful, friendly and welcoming. Also big thank you to Servet duty manager who was always greeting guests, trying to help and find solutions to any problems, he is a real asset to the hotel and guests. The hotel has a large bedroom, which is cleaned daily. The location is ideal as it’s within minutes away from the city centre Taksim. There is a free hourly shuttle service to the city centre which saves loads of money as is very convenient. The restaurant and rooftop bar in the hotel has amazing food, the drink selection is huge and the Shisha was amazing. The view from the rooftop bar is mesmerising.

The rooms are spacious… I also liked that the hotel provided a shuttle to Taksim but really they should offer one to the Blue Mosque area instead.

Worst possible location for a tourist in the middle of nowhere and it’s an hour and 15 minutes (plenty uphills and stairs) walk to the Blue Mosque area (I’m a super fast walker too) plus taxis rip you off using Uber at $12 USA dollars each way. There’s no metro nearby nor bus. I also changed rooms because the hotel’s outdated tv system didn’t work in my 1st room and the a/c in the 2nd room didn’t work. In the end my 3rd room was perfect and the manager sent me a dessert wheel which was very tasty. NOTE: Every guest should be able to either mirror their cel phone or connect to their own NETFLIX, MAX, HULU, PRIME, ETC accounts on the hotel’s TV.

The location of the hotel was great, the staff were excellent, especially servers Emily during the day and Dalphine at breakfast, who both went the extra mile for us. The whole team really made us feel welcome, professional, and very attentive. The breakfast itself was superb and well prepared by Chef Ela. Everyone made our stay one to remember and will definitely recommend staying at this hotel, and plan to come back sometime in the future. It was a truly a five star stay.

Nothing really

We asked for early check-in, and they were very accommodating and arrange for us to check in at 11 am. On arrival jasmine (who was very accommodating through our stay) also asked if we'd like to have 2 of the 3 rooms we booked upgraded to have all our rooms be of the same level and be on the same floor which was very convenient. Stephen showed us to our rooms and gave us extensive detail about the city and the options they arrange, he was verh helpful during our stay. The beds were very comfortable and the rooms and bathroom clean, wide and well-lit. We were also given plugs when we asked for them, free of charge which were a life-saver. Although we mostly used taxis and uber during our stay, the hotel is very easily accessible nonetheless and the taksim bus is very handy, going at a quarter past every hour and back. The lobby is also lovely and the wifi very fast. The gym is 24hrs which is also handy if you need to get a run out.

One of our bedroom doors was slightly hard to open but otherwise okay. Breakfast was not worth it in our opinion but is a good option to have.

It was really clean and well decorated! the hotel had a Hammam which was pretty good too. It’s good value for money I would say. The location isn’t great, but the hotel does offer a free shuttle to Taksim square.

The location! it might be close to Taskim Square by taxi but it’s not walkable. There is almost nothing nearby.. you always need a taxi to get anywhere.