Hotel is located in a quiet place, away from main streets, but in the same time it's so close to Galata bridge, Galata Tower, old city, Karakoy streets, Galataport, tram station and more. The rooms were clean, simple but stylish. Loved the spacious breakfast area on the rooftop that had beautiful views. The breakfast offered a good variety of different dishes.

Not a major thing and wasn't inconvenience for us personally, but worth mentioning here - the hotel doesn't have a direct car access so one would need to walk few steps with a luggage from the main street.

The hotel was in a central location, with access to public transportation. It was close to the ferry, the new mosque, and the spice market. Most attractions were about a 30—to 40-minute walk from the hotel. The staff was great. Very friendly and helpful. The breakfast was terrific and the staff was excellent. The room was small, but it was clean and well kept. The staff helped me get a sim card for my phone, which cost $35 for 5 days. They also arranged a pick up at the airport, which was $60 for five people. We also took a taxi back to the airport for about $41. They also had a spa, where I had my first experience of a Turkish bath.

The area seemed run down with graffiti on the buildings.

Spacious clean rooms , fair Turkish breakfast available. The personnel of the hotel was very kind and helpful and the hotel location was perfect

Our experience at the spa was very bad unfortunately. The spa staff was quite unprofessional. They were very aggressive during the massage, had long nails that scratched you, and while you were waiting, they were playing on their phones inside the massage rooms. Additionally, the Turkish bath was performed using supermarket products in rather dirty conditions, which caused me an eye infection.

The hotel is beautiful—clean, spacious, and very comfortable. Breakfast is served on the 4th floor with a breathtaking view, which made for a perfect start to each day. We stayed in a Deluxe Triple Room, which was generously sized and included a cozy sitting area where we could relax and chat. What stood out the most, however, was the warm hospitality of the staff at the reception. A special thanks to Resul and Cem, who were exceptionally helpful and kind throughout our entire stay. We’ll definitely choose this hotel again the next time we’re in Istanbul!

It's a lovely boutique hotel, with special touches throughout, I even appreciated the toiletries provided (Peter Thomas Roth). The location was ideal, between most sites - not too close to Sultanahmet, which was crazy tourist busy. The team working was super helpful, and friendly, and because it's a boutique hotel you get to know some of the staff. Would definitely stay here again and recommend to others.

I was VERY pleased with everything, though I can see some may find the location a little challenging (with it being on a pedestrian street) but the hotel was very accommodating in organizing a transfer and had even coordinated with the driver to greet us with a trolly for our bags from the regular road (a short distance away) especially grateful considering we came in late with multiple bags and kids. Maybe the only other thing I would add is that it would be nice if there was body lotion/cream, but we had everything else we could want.

Breakfast is very good. Clean service is very. Hotel staff are very nice and helpful. You can take hot chocolate or coffee any time it’s free of charge . Hotel provided for us umbrellas for bad weather. They even booked for us round trip airport taxi which it was very nice 8 seater Mercedes van(it can hold 4 big luggage’s and 4 cabin ones) and they took all our bags with a trolly. Everything about the hotel was good.

More gym equipment + and maybe a vending machine were you can buy some snacks if it’s late at night

When I arrived here, my mom and I was moved by the staff’s warm hospitality. Also location is definitely in the center of Istanbul, so very convenient to travel on foot. Last but not least, I was totally fascinated by breakfast. I could taste many kinds of traditional side dishes and really enjoyed with great view! Actually, I ate with so many plates, so I felt a little shy🤣 I was sad that I stayed only for one day. I will be here again when I come Istanbul! I appreciate your warmth and professionality❤️‍🔥

Very good location near the Galata tower, galata port, some nice cozy streets and just a galata bridge away from the spice bazaar. The people are kind and helpful.

I didn't expect that the room type I booked (Superior Double Room) is the lowest grade in the hotel and therefore located on the ground floor. You have no air coming from outside, as the whole hotel rooms are with windows towards the internal "yard" but the internal yard is also covered on the top. Also being on the ground floor cannot leave your window open during the day as anyone could enter trough it. We expected more from the breakfast - it was the same every day, and there was almost no meat except for some salami

The hotel is located very close to the tram station, less than 5 minutes walk away. It is also surrounded by many restaurants within a short minute walk. The hotel is very clean, and housekeeping does a great job! Staff are also very friendly. There is a coffee/hot chocolate machine and water dispenser in the lobby available 24 hours for free. Breakfast has great varieties and comes with a great view. This is a nice hotel.

The mattress probably needs replacement/upgraded. The windows do not open outside, hence no fresh air. When we stayed, the weather was starting to get warm, but the hotel heater was still turned on, and since it was centralized, we can't control it internally. We couldn't sleep well for 4 nights because of the heat. You can hear almost everything in the hotel, no noise insulation.

We recently stayed at Portman Hotel in Karaköy, Istanbul, after urgently needing a new place when the hotel we originally booked turned out to be unacceptable. Fortunately, we found Portman Hotel at midnight, and Cem and Ressul went above and beyond by kindly showing us the room before we committed to the booking. We ended up staying for our last three days in Istanbul, and it was the best decision we made. The hotel's location is perfect, it offers a spa, and the breakfast comes with stunning views of the Bosphorus. A huge thank you to Cem and Ressul for taking such great care of us from the moment we arrived to the moment we left. It was truly an unforgettable stay. We are deeply grateful!