I just returned from a wonderful stay at this hotel and I can't help but share my positive experience! Kindest Staff From the moment I arrived, I was struck by the kindness and attention to detail of the staff. They were the kindest people I have ever met in a hotel. Every question and request was met with a smile, making my stay especially enjoyable. Delicious Breakfast The breakfast was a true delight! The wide variety of dishes would satisfy even the pickiest eaters. Excellent Location The hotel is in a perfect spot! I was able to easily get to the best shopping malls and quickly reach the sea by taxi. It’s an ideal combination for those wanting to enjoy shopping and the sea. Support in a Tough Time Unfortunately, I got sick and had to change my plans. The hotel staff was incredibly responsive and kind, offering to extend my stay at a very reasonable price. I was very grateful for their support. Comfortable Rooms The rooms were very cozy and well-equipped. The air conditioners worked perfectly, allowing me to adjust the temperature to my liking. Overall, I wholeheartedly recommend the Gleam Collection Hotel to anyone looking for a comfortable and friendly place to stay.

clean, very nice and polite stuff, comfy, breakfast great concerning 4 mornings. location was perfect, very quiet, away from the main street, which was very important for us. restaurants/ fast food places within walking distance metro is just around a corner, reaching the main tourist attractions or a ferry within 10-35min, airport by metro min 70min one way

very small gym, based on the local rates SPA was very expensive

In a nutshell, here's what makes this place great: - The exceptional staff - Prime location - Delicious breakfast - Comfortable bed size, choice of pillows, and various types of blankets with different stuffing - Impeccable cleanliness This was my first visit to Istanbul, and I was keen on ensuring that the hotel would meet my expectations, particularly regarding location, cleanliness, and comfort, given our week-long stay. The Gleam Collection proved to be the perfect choice. Firstly, the staff was exceptional! They were readily available for any required assistance and remarkably proactive in general. The team's service goes above and beyond their basic responsibilities; they handle your baggage and car, ensure your room is cleaned at a time that suits you, offer recommendations for places to visit, and provide you with a plastic card (which you can load with credits) for public transport. The hotel's parking option allowed us to conveniently park our car right in front of the building. If no spots were available, the staff would handle parking it in a nearby paid lot, and the hotel would cover the bill. We entrusted our keys to the staff, allowing them to move the car if necessary, and we didn't worry about it during our stay. Many of the places we wished to explore were within walking distance, ranging from 30 minutes to an hour away, while the rest were easily accessible via the public transportation options available near the hotel. P.S. We checked out the spa out of curiosity, but we didn't use it. It featured a sauna, a small steam room, and a Turkish bath. It appeared clean and well-maintained.

The noise cancellation could use some enhancement. Our room overlooked an inner courtyard, usually a peaceful spot. Overall, the hotel is situated on a quiet street, a significant advantage considering its central location. Nonetheless, we could still hear conversations, phone sounds, coughing, and other noises from neighboring rooms.

My go to hotel in Istanbul. Since i first stayed with Gleam Collection 2 years ago, i always stay here twice a year. Perfect location, perfect polite nice and always ready to help staff. Always welcoming with a great smile. I would like to mention everyone but unfortunately i don’t remember all the names. Can, Eda, Selcuk, Ufuk, Zuhal and everyone else is super welcoming and serviceable. Thank you for a great stay and especially to Can, Eda and the guy who checked me out whome i don’t know the name of. Always smiling and polite.

Every thing was fantastic. Especially the reception.

Nothing

Location is great! We saw Istanbul without taking any taxi or public transport almost at all as location is close to everything. Staff is super friendly! Eda from reception, our cleaning lady Sadide are people i want to note especially! They were so attentive and did their best to make our stay comfortable.

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I had an amazing stay at Gleam Collection hotel in Istanbul. The service was exceptional, with every staff member going above and beyond to make our visit enjoyable. A special thanks to Mahsum, Serkan, Emrecan, and Can for their incredible hospitality and support. They were always ready to assist, answering all our questions about transportation, food recommendations, nearby stores, and even flight tickets. The reception, breakfast team, and room service were all outstanding. Highly recommend this hotel for its top-notch service and welcoming atmosphere!

The breakfast may not have fully matched the high standards of a 5-star hotel, but the staff’s exceptional efforts to address our concerns and accommodate us with special requests truly made a difference.

Brand new hotel with great staff, very helpful and very welcoming appreciate the complimentary breakfast. with the option to serve it in the rrom. I liked that the hotel is not in the main street ( which makes it quite at night unlike other big chains hotel in the main road) well connected location. the lobby are is small but elegant.

No view from balcony although the balcony is nicely done. breakfast area very simple and can be improved

Outstanding service and great staff. They embarrass you with their hospitality and kindness. I would recommend it for everyone.

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We loved the attention given by the staff. From Emre at the breakfast to Can who helped us book our taxi, everything was perfect. The reception desk was always very responsive and welcoming. We also loved the location of the hotel. 5 mins walk to the metro, in a very trendy neighborhood. The rooms were also very clean, the breakfast generous, and the spa facilities modern and cosy.

The rooms aren't really quiet, as we could easily hear the cleaning team working in the morning. The breakfast could also use a little bit of diversity, although it was good.