The best staff so far ,I came across my stay in different countries.Volkan, Oguzhan, Arda well trained and professional ,they know how to make guests happy and respect them. Erol in restaurant ,you feel he is your family member and wants to feed you. Rooms were quite big ,comfy beds and very well managed by house keeping. Flawless cleaniness.

Location is awful. If you want to tour istanbul this is not place to live ,far far away from taksim,Fatih. Although hotel has excellent shuttle service to Fatih it takes 35min to fatih and 45 to taksim in nontraffic hours. While 1.5 to 2 hrs in traffic. From Sabiha airport we reached in 2 hours while going back to Istanbul airport 1hour and 15min early morning 7. But if one wants to live soundproof peaceful environment this is I think best place but nothing vibrant around including restaurants or shops .

1.We had a sky appartment on 16th floor with a view on city And it was absolutely beautiful 2. Appartment was always very clean and we would like to thank Fatima for every day exceptional cleaning service 3. Staff was very helpful especially Aldemir and Abdullah who were really trying to do their best when we wanted to help with something, we were after surgery so we needed a Lot of water etc And they always brought everything we wanted 4. Breakfast is very good a Lot fruit/pasteries etc but little bit expensive for Istanbul. I would only reccomend to add vegan milk there was none 5. We loved the cats around hotel 🐈❤️

It wasnt possible to turn off air-condition so it was very cold first 2 days after they fixed it Fresh juice machine wasnt working whole time we were there And that was soooo sad

I like the space of the flat and the comfort of the bed.

I didn't like the house keeping, they only arrange the blanket of the bed and wipe the floor, they don't clean the kitchen or any thing on the living room. They don't provide any items like plates or Spon in the kitchen, you have to ask them. They don't clean the cups where you drink tea or coffee and when I asked them they answer I have to use washing machine which is not logic to wait 40 minutes to wash cups. Breakfast is a set menu and it is the same every day and the staff their not friendly. I booked four bedrooms but they provide towels only for two.

1.We had a garden apartment on the first floor it was absolutely beautiful 2. Appartment was always very clean and we would like to thank Fatima &Mohammet for every day exceptional cleaning service 3. Staff was very helpful especially Vesile ,Mustapha ,Anil Emera who were really trying to do their best when we wanted to help with something, we were after surgery so we needed a Lot of water etc And they always brought everything we wanted 4. Breakfast is very good a Lot fruit/pasteries etc but little bit expensive for Istanbul. 5. We loved the cats around hotel i»

Location and some times we were not able to turn the AÇ off

Excellent with minor flaws A wonderful and great hotel. The apartment we got was clean, nice and of good size. The breakfast was varied and excellent. The staff are very kind, respectful and cooperative, especially the honorable Mrs Vesile KAYA, who was very cooperative and wonderful. However there is an inability to control the air conditioning. You need to also be careful of the room service menu, where they list old prices and charge you a higher price instead. Also the location of the hotel is less than ideal, it is far from tourist places. Despite all this, due to the distinguished and extremely cooperative role of Mrs Vesile KAYA, I will give the highest mark to the hotel.

However there is an inability to control the air conditioning. You need to also be careful of the room service menu, where they list old prices and charge you a higher price instead. Also the location of the hotel is less than ideal, it is far from tourist places.

- Nice Family oriented facility. - Oasis Mall is 5 minuets Drive from the hotel. - Free shuttle to major malls, Sultanahmet area, and Taksim.

- Still, Lots of construction sites around the Hotel.

The staff were exceptionally helpful and very kind towards everyone. Jacob had provided us with excellent room service. The manager was very helpful and friendly as she told us to go to the best areas of Istanbul. The reception staff was always the best at all times. The location is a bit far from the main city centre. However it is only 5 minutes extra to go to the main town centre and is very close to the mall of Istanbul. The food was excellent and was always the best of the best. If you have the chance of ordering an omelette during breakfast you will not regret that decision. We have been to Istanbul 5 times and this was the best hotel out of all 3 hotels we stayed at.

Nothing at all . Every thing was perfect

Good reception, always smiling from the staff and good cooperation from the hotel manager, Visal, and Mrs. Cliff at the reception and her good cooperation, and Mrs. Visal took care of my wife’s I would like to thank the hotel manager, Visal, and the reception manager, Cliff, for their warm welcome and cooperation, and for making me book again in January at the same hotel. birthday, I thank her very much

All the staff is very efficient, respectful, nothing like pushy and noisy personal in Sultanahmet area. From the reception desk and guest relations to the bell boy and cleaning service all are very well-trained, speaking decent English and always attentive! Vesile from the guest relations made our stay feel like as at home. We travelled with a big family, she made it all smooth for us, before our arrival making sure our first 4 bdrm apartment, then a Garden Villa is all set to our demands, taking care of each tiny detail! We’ve been to all kinds of places, particularly in Turkiye in been to Istanbul Sultanahmet area, Capadoccia, Izmir, but Movenpick Living West Istanbul was the best choice! The distance from the centre was totally recompensed by their scheduled free shuttle, taking us to Mall of Istanbul, Taksim, Istanbul Intl Arpt, saved time and money on transporting our fam around safe and sound! All the rooms we stayed were impeccable, with bedsheets crispy clean, the interior design and the view spectacular, 4bdrm apart on the 18th floor had a view a-la Manhattan, the garden villa had a huge peaceful setting perfect for our family! After an exhausting search of a family-friendly hotel, Movenpick definitely takes the top 1, offering a luxurious experience exceeding our expectations!

Clean and family friendly, close to Mall of Istanbul

The room I stayed in was on the ground floor and there were dogs in the building next to the room and their noises were annoying so I couldn't open the windows to ventilate since the weather was cold and the air conditioning system was off. I told the hotel management several times to turn on the air conditioning and they didn't do that and I didn't receive any help from them about that. I asked to change the room and there were no vacant rooms.