Amazing & Lovely Staff! Thanks to Mr. Cengiz Baydin. Renovated & Clean Hotel with Perfect Location near Taksim Square. Special Thanks to Mr.Mehmet karakoç & Murat! They are very Helpful

Very Bad Wifi in the room

Fantastic location. This was the best hotel of the 4 we stayed at in Turkey. Room was very clean and spacious. It had the comfiest beds, best breakfast and excellent staff. They accommodated us with a late checkout so we could maximize our time in Istanbul. Yilmaz was very kind and helpful. This hotel exceeded our expectations and I would definitely stay here again.

Why is Istanbul gorgeous? A tough question to answer, but to keep it simple, it’s all about its people! And the Nova Plaza Crystal's Team is no exception. Pleasant smiles, warm greetings, and an eagerness to help—these are the least you can expect there. Kübra, Vedat, Yilmaz, and Halil, we are truly thankful for making our holiday a remarkable one. Specifics? A free upgrade to a breathtaking panoramic-view room, an amazing location from which we were able to reach every single attraction in the city, proximity to the airport-line bus station (so helpful), and clean, modern facilities.

Location

Some of the sockets were not working but staff came and attended Room checkout is very strict and they don’t allow late checkout

I recently had the pleasure of staying at this hotel, and I can't recommend it enough! From the moment I arrived, the staff were superb—friendly, attentive, and always ready to assist with a smile. The room was exactly as described in the photos, and I was pleasantly surprised by how spacious it was. It provided a comfortable and relaxing atmosphere for my stay. The location is another highlight, as it's just a stone's throw away from Taksim Square and the metro station, making it incredibly convenient for exploring the city. I truly enjoyed my time here and would definitely stay again on my next visit. If you're looking for a comfortable, well-located hotel with exceptional service, this is the place!

Lifts were small and slow. This can improve.

The hotel, service and food was excellent. The rooms and bathrooms were quiet and clean and well lit and comfortable. The location is amazing. The breakfast spread is quite good with made to order omelettes and fresh pancakes. Mehmet and Kubra were very helpful at every stage of the stay, and courteous, friendly and professional. Duygu and Orhan were also friendly and responsive at the front desk. We would definitely consider staying here again

the pool was not functioning during our entire stay, which was a big disappointment for the kids. Apparently it's not been functioning for a couple of weeks. It is not acceptable that such a major amenity be left unfixed for so long. Pool was a big factor in our decision to book this hotel.

the staff were very friendly, especially Mr. Orhan and Mr. Javuz.

I did not like the fact that they had guests with aesthetic interventions. It was not pleasant to eat and meet people with blood on their heads and faces. I will not go again because I can not see blood.

special thanks for Suat he is great

The staff Yilmaz was very helpful and the rest of the staff were so kind too. The property was comfortable and accessible to all the amnesties. I would recommend this property and definitely come back next time

The downside is the toilet sink drainage smells. We are in the top floor with balcony and sea view it’s beautiful. Only thing no lift to access this room. U need to use the stairs. If you have issue climbing the stairs with heavy luggage, u might think about it

I just love this hotel and people that work here! The service is excellent and hospitality is exceptional! Abdullah upgraded our room to the best 2bedroom option that the hotel has with beautiful view of Istanbul and Bosporus bridge! Thank you very much! Yilmaz assisted with everything that we needed, our baggage handling, questions and just gave us a lot of nice attention! Timur is nice and helpful too! The hotel location is the best, in the center of Taksim square with lots of restaurants! The hotel is super clean and housekeeping cleaned our room every day! Breakfast is nice too! Thank you very much for free tea and cookies in our room😛 THANK YOU GUYS FROM THE BOTTOM OF MY HEART! I was treated like a queen! I would definitely come back! I will miss you all!

Nothing! Everything is excellent