Nice hotel. Clean and well presented staff. Close to taxim but away form the noise. Shops and restaurants close by. Will definitely check here for price when I stay in taxim going forward.

Card system can be a problem. (Hold the card slightly away from the reader ) Signs up saying no outside food.

The rooms were big and luxurious! Toiletries were well stocked. The hotel was kept immaculately clean and rooms cleaned on time every day. The staff was very pleasant and responsive to our requests. They showed they cared about guest experience. It is located very close to Taksim Square and Istiklal Street. It was good value for money. We had a very comfortable stay.

Breakfast was below par for a 5 star. The buffet was very limited, poorly stocked, and disorganized. There are food trays placed in front of the egg station causing people requesting eggs to block others from serving food. Options were very limited. And when things ran out like the tiny smoothie servings they were simply not restocked on the buffet. There was no proper coffee machine which we’ve come to expect. Bath robes, towels, and linens were worn out and need replacement.

The hotel is clearly a good hotel. And very luxurious I liked the complimentary fruit and every day bottled water was put by my bed Room service and cleaners excellent Staff always polite This could so easily be one of best hotels in Europe

The light switches are difficult to understand I thought drink prices at coffee shop and bar to be extremely excessive. 350tl for two 330 ml bottles of beer is far too much. 100 dollar cash deposit on arrival. What for I don't know. I had no dollars. Check out was a tiresome having to wait for staff to check room. I missed my bus to airport as a result. One doesn't expect this at a 5 star hotel particularly if one is a regular guest.

Facilities and staff amazing Batek at the front desk was so helpful and had a smile on his face every day

Being charged for ice bucket to our room Never been charged for that before

every was very nice, not excellent! the price is too high and Istanbul in general has increased hotel prices for no god damn reason. Erdogan or not, prices in some other places seems like a big joke. at the end, its Turkey!!!

hotel prices in turkey in general, this year is going crazy. now I don't know if turkey is counting on us tourists to progress their economy, but no thanks! im going to Cyprus and Italy this summer, Turkey is out of my vacation list. what I paid in Istanbul would give me a very pleasant stay in any amazing south EU country...

location and price were very good. Breakfast was very good. Size of room and cleanness were acceptable. It was the third times that I chose this hotel. Actually with respect to the price and distance to Taxim square this hotel is good choice.

As a frequent traveler who I traveled a lot to istanbul and other places in the world, for a 5 star hotel! like Elysium the receptionists and doormen hospitalities are not satisfied. When I compare with other 5 star hotels in istanbul at this range the staff are not helpful and positive like those hotels and the management must consider this issue in future for promotion this hotel.

The place was awesome. Nearby everything. It was perfect. And a specially AUGUS he was the nicest sweetest staff i have ever met in a hotel. Augus a big 10 for you. 👍🏻

I didn’t like the fact that when you arrived to the hotel that the rooms were across the street. And I didn’t like the the gym without airconditioning.

The view of the city from the room is beautiful. Burak(Reception)& Elvina(Guest Relations) are exceptional and brilliant at their Job, they go above and beyond to assist you, WOW. Mohamed and Susan at Breakfast are excellent, hard working and understand your request. We had an overall great stay and would recommend this hotel.

The hotel is in a peaceful part of Taksim however you need to walk at a steep incline when leaving, vice versa. It does need a revamp but the space in the rooms atone for that. Rainshower pressure in the bathroom is not good and maybe a mirror in the dressing room would be a good idea.

Ksenia greeted us and straigth away was warm, welcoming and we couldn't of asked for better service. Having worked in hospitality for years it was so refreshing and great to receive amazing service from all the staff. Putu was amazing and gave us such friendly, professional service. We also had two sisters from Myanmar servicing our room they were so kind, polite and their duties were done to such a high standard I truly think they will go far in the industry and should maybe be promoted soon. Overall thank you so much was a amazing. I travelled all over the world and this was one of the best. WE WILL BE BACK. Mr. E Stephenson

That I had to leave.

Rooms were great

Many issues with key cards