The staff, all house keepers are amazing. They keep smiling and do their best to help despite the language barrier.

1- As I arrived, I was greeted by a gloomy lady. She was not happy to see us. Her attitude was not acceptable. 2- I was in villa 10 which was built differently than the other villas. Because of my condition, I couldn’t take the stairs to go up because they were not safe.

It like you live with in your turkish family, they you want to do every thing to be happy and comfortable especially qamar and aisha they were so nice and helpful. The location is amaaazing like you are living within a the nature but in other hand you are near to most of facilities. I f i want to have a relaxed quite time i will not think other than this villa.

Some Furnuture need to be replaced

Nice garden 🪴. I like the team of the hotel . 1- Fatma Hanim 2- Batool Hanim 3- Mahrama Hanim . They take care of us and make our vacation wonderful and they washed our clothes . The price of the hotel is very good .

I like everything and they may improve: The shower heater - sometimes it does not work properly ( short period) this thing happens in one bathroom only , the rest are perfect.

The territory of the place is green, clean, full of different things for leisure, plants. Real feeling of luxury village. Everything is close: restaurants, lake, grocery. Property staff is very kind and attentive. Breakfast is great. Everything actually is perfect. Even they were flexible when we postponed check out.

Nothing to say, cause everything was great.

Hello, we are two families that came from kuwait . and we were beyond satisfied and super happy , we stayed at the property for four days ( villa 3) which is 4 rooms . We would like to report that we were so happy and that we enjoyed our time immensely , the quality of the service is superb , house cleaning was excellent , the villa was well equipped , and very comfortable for a family, the house was very clean and the environment surrounding the house was amazing , the reception and customer service were very helpful and friendly , they greeted us always , they asked always if we needed help. They even went out of their way to help us find an iPad we forgot in a hotel in istanbul .definitely I will come back next year during my summer vacation .thank you Kirk Pinar .we miss you all and definitely the kids will miss the community dog ( lucky)

it would help if the children bikes had supporting wheels

- Staff are very friendly and helpful especially kalmar and sahar star - Outdoor is very clean with comfy and cozy decor - Good place for big group and kids

- Needs to take care more about villa details from inside

the house keeping and service was great and all here friendly

all perfect 🤩

i liked the facility ,atmosphere, nature, the staff , everything was amazing especially the ladies seher , aisha and the others, they were very kind and generous.. definitely I would go back to it inshallh,

the only thing was the villa we had needed maintenance and they already knew it and asked me for my opinion, over all everything was good.

Amazing experience in this villa .. very clean place and what makes it even better is the nice, positive and polite attitude of all the staff .. they are very helpful and they check me everyday if I need anything and they always want to ensure that I have a pleasant experience

Everything was great and amazing but the water takes a long time to be heated especially upstairs.

very nice I liked the location and the villas and the green areas the garden. The staff all nice people helpful. doing their job and they like what they do.

the only one thing is bad smell from the kitchen sink. which is I think something common in Sapanca.