Clean Cozy The stuff was amazing especially Fatma and Oor.

The swimming pool don't have heater to warm the water.

Everything . We ask for decorations for our room and it was very nice. Very hospitality very welcoming very good staff. Very helpful. We feel we are between our family

Non

I booked 3 rooms , one family room and 2 double superior lake view 1) superb location, lake front ( having your food directly on sapanca lake) with easy access to the lake sahil street where is lots of activities , my kids really enjoyed the zip line and climbing sport few meters from the hotel 2) extremely friendly staff, always smiling and welcoming , special thanks to Mr. Hasan (receptionist) who was very helpful and easygoing at all times with very good English. 3) the food was above expectations , starting with the inclusive full Turkish breakfast where you can ask for any kind of eggs as well. The lunch/ dinner food was spectacular, myself and my wife really loved the see food including salmon , shrimps and calamari (there recipes is unique) and my kids loved there Turkish kufta and cheese burger. Special thanks to Mr. Ugur who made our table location and preparation very exceptional 4) the rooms were very clean and nicely air conditioned ( we were kind of unlucky with the worm weather temp reaching 32 in day time but nice cool breeze in the evening) 5) the swimming pool was still under construction. 6) special appreciation and acknowledgment the lovely lady Miss Oyku (hotel manager), she made our stay even more pleasant, always checking on us if we need any help. Because myself and my family are definitely coming back, I asked Mr. Hasan to show me the roof level suits rooms, we loved the Lale Suite and the presidential suite with their in room Jacuzzi and Sauna 😍 It was an lovely 🥰 unforgettable hotel 👍

The lobby and garden are magnificent, the restaurant is directly across from the lake, and the staff are very nice and helpful. The breakfast is varied and delicious.

The location is somewhat suitable, the rooms in general should be well renovated and the water boiler should be new, the room is spacious and the views are good.

‏The hotel is wonderful, staff is friendly, and the hotel is managed by the owner Mr . Murat and his daughter Oyku , and this gives a feeling as if you are a guest in their home 😍. I recommend the hotel I will repeat the experience

Nothing 👍👍👍

+ Being by the lake + Atmosphere and hotel design + Great breakfast in the courtyard + Convenient sports facilities and swimming pool + Excellent parking + Kids play space in the yard + Play music on the hotel grounds + Good handling of room requests + Boating on the lake + The hotel is better than the pictures on the site + Positive staff at the reception + Good staff in catering (Halok ve Hasan)

- The dock sunshades needed to be replaced - The elevator is a bit slow - Internet disconnection - Children's play area in the yard needs to be equipped - Educate guests' privacy to one of the staff (Ugur)

Cosy and quite hotel with excellent overall facilities and design elements. Beautiful whereever you look. Outstanding views and exceptionally good stuff that made us feel like at home.

A small hotel on the sapanca lake the view it is amazing ....the view from the hotel rooms was so good...the hotel has an outdoor swimming pool and u can borrow the bicycles for a free ride around...location was great...breakfast was delicious there is a fresh saj bakery ...

The rooms were noisy they weren't sound proof...

it was very nice lake view

you will feel thats there is something missing the bathrobe, soap, spoons on the coffee corner and so on

The location and the facility were perfect

house keeping was late, may be due to busy sessions also , the hotel did not issue invoice while i am checking out and they promised to send it via email later !!!