breakfast was very good and well rounded and well stocked. breakfast staff was very friendly and helpful. The beds were comfortable and the refrigerator and microwave were great. plenty of places to put our luggage etc. room was very clean and parking was easy, right in front of our room. this is a (very) pet friendly hotel, and we had requested a room that did not ever allow pets or smoking, and I believe we received that.

front door in room 304 needs work, the key worked, but the door stuck and would not open 50% of the time. it's just a maintenance issue that need to be addressed.

Friendly helpful employees. Clean room, breakfast was fine, w/ many hot choices (the guy cleaning up in breakfast room was great--totally thorough, and friendly). Nice little table in room w/chairs well-placed, plus an armchair on other side.

Queen bed was creaky and wiggly (we were 2 people, chose one bed.) Loud traffic right outside on freeway (though earplugs made this not-a-problem). For such a little town, might have been better located, away from freeway. Cold floors. Pool not heated / open till April, and we weren't told. We paid more here than any other place on our 2-week road trip, but liked most other places better.

Good stop over hotel. Staff friendly. Breakfast good selection to choose from.

Noisy fridge at night (fan shakes) had to switch it off. Nesting swallows around the pool area meant lots of bird droppings so watch your step. Poll had leaves and bugs and could do with a clean . Limited pool seating and other seating so nowhere to sit and enjoy a drink in the evening . Spa out of order on our stay.

Great location off of I-10, friendly staff and free breakfast.

The ceiling lamp near the desk in our room was way too low and I hit it a few times when moving around the room, I'm 6'2". The shower had a large crack developing in one corner with separation of the grout seam between ceramic tiles, the crack was about 30 inches long so I mentioned it to the desk staff to help them avoid future water damage.

The staff was great. Juanita always had the breakfast room clean and food warm and ready, stephanie was very professional and friendly. All the staff we encountered were very helpful, friendly, knowledgeable and professional. Definitely will tell friends and family about Benson Quality Inn

Our microwave in our room didn't work, room 115. Stephanie helped us by letting us use the one in the lobby area

Exceptionally friendly and helpful staff. Decent breakfast. Just a pity that they advertised a swimming pool, but it wasn't open while we were there.

Swimming pool unavailable

The room was clean and the staff friendly. The cost was reasonable. The large cactus out front was a great photo opportunity.

After a long day of driving, we were tired, but couldn't get the key card to work in our room door. The clerk changed our room, but in the second room, the key card worked, but not easily. The pool water irritated our eyes. The jacuzzi water was only luke warm.

Excellent staff and location. Even though it’s an older property, it was clean, had a great location for visiting Kartchner Caverns, and the breakfast was good. Large rooms and pet friendly were a plus!

The staff needs help controlling the pigeon issue they have in the plaza. It’s not their fault but creates lots of extra work for them.

As a British tourist that visited the States many times I've experienced a variety of hotels. This exceeded my expectations for its class of hotel. Modern, clean, well maintained. The included breakfast choice was not extensive but fitted what we needed and filled us up. No complaints there. It's out of the way a little on the edge of town. We used it as a base for visiting Tombstone and the surrounding area.

The rooms aren't serviced unless you ask, We did ask but it didn't happen

The staff was outstanding, the environment was comfortable and inviting. Thanks guys. Everyone was helpful with directions and even assisted in running errands. The Breakfast is a must to catch the local vibe and nutrition. I'd say Book It!

That I didn't take advantage of the swimming pool during the visit. Though the lobby conversations with the staff and quest was cooling