Room and location were great. Great view from rooftop.

The breakfast wasn't the best. The gym wasn't 24 hours. The rooftop closed early.

The staff were great and very kind and welcoming. The location was perfect.

When we got to our room we went into the bathroom and found used hand soap with dried bubbles in the dish and used towels. The cleaning service was down the hall and they gave me new soap and wiped the dish and gave a new towel but it made us wonder how clean the rest of the room was.

The amenities, the locations was close to everything and the complementary coffee.

The location is centralized but the building is near some smelly areas that are not kept up. We would walk to the store nearby and find someone pissing in the outer corner of the building. Things were pricey here like food.

The staff was friendly

The hotel was under staffed. Hotel (ex) employees were protesting at the entrance. The refrigerator was full of items to be paid (high prices) for if used. Very little room left for leftovers and drinks. There was no microwave in the room. No sitting area or sofa.

This property is located on the tourist strand and has access to everything in walking distance! Lots of shops and restaurants. Beautiful ambiance throughout lobby areas that allow for great photos. Concierge staff very helpful and friendly. Allowed massage therapist to come on site to our room.

I did not like the idea of the roof top pool being closed off to hotel guest in the evenings for private party!!! If I knew there were private events at the pool on the days I selected I would have changed my reservations!

The location of the hotel - Very closed to everywhere! You don't really need a car if you want to walk on hollywood street.

The price is too high. Also, we paid in advence and then where told that we left to pay "destination fee" which we where told in advance that we paid already...

Cleanness, comfortable bad, and very polite costumer service.

The only thing that I didn’t like was the noise of the strike that was in front of hotel at 6:00 am in the morning 🙁

The location was perfect. The room was spacious and very clean. Staff were professional and friendly. Valet service was good.

It was very noisy during the night when we were trying to sleep. Neighbors were having parties with loud music.

Very clean rooms. Good music at the pool.

It took very long to deliver things to the room. They even forgot at some point.

I especially liked the room service which was top notch. Room was stylish and comfortable. I especially liked that they made up the room each day which is a step I have noticed most other hotels stopped doing during COVID. Also, the room service meals were excellent, which is something else many other hotels stopped during COVID. The valet parking was convenient and the staff was friendly and helpful.