We liked that our room did not have carpet, but instead had vinyl hardwood flooring, our two queen beds were very comfortable. The bathroom was clean and functional, but needs to be remodeled. We needed additional towels, and some toiletries, and the staff brought those items promptly, even though we arrived around 10:30pm. Based on the reviews I read about this hotel, I was braced for the worst, but was pleasantly surprised. The surrounding area was safe, I was not fearful of our safety or our car being broken into, and the room was a lot nicer than expected. I did learn that the rooms on the side of the hotel we stayed on were recently fixed up, so perhaps the negative reviews were from folks who stayed on the older side. The owner told us they were working to renovate the other side as well. Another thing that was a pleasant surprise was the restaurant separate from the hotel but on the property. We went there for breakfast and had a very wonderful meal. Our server was excellent as was the food. It's not fancy by any stretch, but it's a comfortable and safe stay. I also liked that they had a water cooler in the lobby that had hot and cold filtered water that you could fill your water bottles. The water was tasty.

Our TV worked, but it had a blue tint. Needs to be replaced. The mirror over the desk was not hung well and needed to be taken off the wall and propped on the desk because it would not stay up, and we were afraid it would fall off and break.

I knew the room would not have all kinds of extras like continental breakfast because the price was about half of all of the other hotels in the area and I chose it for that reason. The beds were comparable, the room was warm, the and refrigerator and an iron. I believe that some of the people there were on vouchers from social services, but they were nice and everything was quiet by 10 PM. They also had fresh coffee at 6 o'clock every morning and ice machine. The hotel was older so spotless in this would've been impossible. Noticed a few things like the curtain hem was torn or one of the screens out of the two window screens was missing. Not a big issue for me! The was not in what appeared to be a dangerous area and the parking lot was well lit. I Would go there again

Nothing I can think of

The receptionist was very nice.

It iis a very rundown place. Room smelled. Curtains had holes in them they were so old. Carpet was wet and filthy We checked for bugs expecting to find them, but did not. The worst room I ever slept in. Luckily we checked in after 11pm and checked out at 9am. Don't stay here unless you have to.

We had 2 rooms and both exceded our standards. Very Very clean room! Very clean and quiet motel extremely nice, sweet , and Very helpful Front Desk Staff and Housekeeping. Was very pleased with our rooms we had will most definitely come back and stay again for sure and will HIGHLY recommend this to anyone we know looking for a hotel in Muskegon

Only thing we wish their was a pool but that would be the only Thing I could think of.

didn't have time for breakfast. had meals at reunion

it was fine, we're pretty rushed when we have a reunion.

The room was good,

The carpet in the whole place needed repair and cleaning. The staff had to come to room several times to get tv to work The price was too high for the type of facility it was.

Restaurant close by

I stayed an extra night because I didn’t get much sleep my last. When I got in the I laid down to rest. I woke up and had bites on my arm, it looked liked bugs on the bed. I talked to manager she said it was gnats or someone probably had an animal in the room. I asked to have sheets changed, she offered no compensation for my inconvenience or the bites on my arms.

Nathalie and Terra were both amazing in accommodating my Family and I on our family trip to Michigan Adventures!! We had made a mistake in the booking process but were guided and helped through it. They fixed all the issues and had a room for us clean, sanitized and ready for use within a hour. I’m definitely coming back again in the near future. Thank you to all the Roadway staff

Being on the ground floor, the friendly staff, and the accommodations.

The whine of the vacuum And the mold at the top of the shower

The motel had an excellent location, close to our family as we were back in town for a funeral.

There were a people just hanging around on the stairs and one night someone kept trying to get in the room saying it was their room.