I liked the placement, staff, how careful the hotel treats the client, price

Soundproofing is quite bad. We heard each “clap” of someone having a good time at night. But they’re refining the building so hopefully it will get better in time.

This hotel is very central in Kyiv so is very easy to get to. The room is a good size and has great adjustable lighting. The shower was very good, one of the largest shower rooms I have used outside of Japan. The security made sure to handle our luggage for us, even bringing it to our room when we checked in. And a big thank you to the staff for allowing us to store our luggage whilst we toured Kyiv awaiting our train. The hotel is undergoing construction on the exterior, so I expect this looks very nice once the scaffolding is removed.

N/A - Great hotel.

Very nice hotel in the centre of Kyiv. Very clean. A few metres from Maidan Nezalezhnosti. Though there were power cuts in the city, the hotel didn’t seem to be affected.

It was a shame that the facade was not yet completed when I arrived, however, I can understand that it must be difficult getting things completed under the current situation. Nevertheless, it did not affect my stay and I enjoyed it there very much.

1) The hotel announced emergency warning loudly inside the building again and again when Russian force's attacks were coming to Ukraine even in the midnight. 2) A female elderly staff at the fitness gym brought a chair to me though I didn't ask her when I evacuated to the basement floor from Russian force's attacks and stayed there for a few hours on 29 Dec. 2023. 3) Male staffs at the reception were kind and gentle. One staff accepted my request and willingly changed my room to the room without stairs. And other staff carried my suitcase outside after my checkout though I didn't ask him. 4)My room was wide and clean, and it was comfortable to spend time.

The TV set didn't work at all. It was better for me to watch TV when Russian force's attacks were coming to Ukraine.

The hotel is great: very comfortably located in the heart of Kyiv with very friendly and helpful staff. Even the most basic room was very spacious and had all I needed. They have their own generator which ensured airco and hot water even during the power cut. They also have a bomb shelter however I was lucky not to have to use it as the night was quiet. I am definitely coming back to this hotel next time Im in Kyiv.

It's one of those rare cases when there is absolutely nothing to not to like, everything was simply great!

At first I have bought the cheapest room, but unfortunately the standard room didn't met my expectations. It looked dirty and had a very specific smell. So I wanted to change the room. The personal was very nice and have changed the number to the business type for a very minor co-payment. The new room was excellent - I was very tired, but the bed was extremely comfortable, so i could rest and have energy for the next day working visits. So if you will decide to stay at this hotel, look toward at least business type of the room. Then you will be really satisfied and happy with your choice.

Everything , it was lovely and clean and the staff were helpful it was perfect .

It is not the hotels fault but as soon as you exit the hotel you are accosted by people trying to sell you ribbons as soon as you leave the property ,and every few minutes while you are out CONSTANTLY . It got so bad I just stayed in my room . hotel was great , beggars not so much

The bed was very comfortable, the location was perfect, and the room was cozy. Also, the electricity was available 24/7.

The shower door didn't close all the way, so some water splashed out. The soundproofing could be improved, I could hear people laughing in the hallway until after curfew, and hear children in a neighboring room.

Great price. Excellent location. Awesome staff. Anastasia and her team are top shelf. Breakfast is absolutely fantastic. This is a 4-Star hotel in the middle of the city for a 1-Star price.

Not much of a gym. No pool. Nor spa. But when it's fully refurbished it's gonna be great. I will definitely stay again if I return to Kyiv.

Excellent location, walkable and with metro and buses easily accessible; helpful staff - I sprained my ankle and needed some help arranging medical care, and staff were very kind; comfortable room - facing the back and very quiet; i got good sleep here (other than air rad alerts, but what can you do)