The staff were lovely, and the rooms were comfortable and clean. Hotel staff are customer-focused, and customer satisfaction is a top priority. During my long stay, I was very happy. Even the hotel's GM sent fruit and a letter with kind wishes as a complimentary gift to my room.  I really like breakfast. The food was fantastic. As a guest, I was very satisfied with the hotel staff's kind and positive attitude.

I have already answered your questions but I repeat my complaint: when I checked in, it seems that I checked in the wrong Radisson. It seems that I was booked at Radisson Plovid. I there fore requested they cancel the reservation made to Radisson Plovid . The reception assured me that they will do it . A week later I see on my credit card that Radisson Plovdiv has charged me for the reservation despite not staying there because I stayed at Radisson Kyiv’s city centre. I have there requested you do contact thém and explain them the situation and ensure that the money deducted from my credit card to be re credited. Please confirm asap.

The staff were lovely, and the rooms were comfortable and clean. Hotel staff are customer-focused, and customer satisfaction is a top priority. During my long stay, I was very happy. Even the hotel's GM sent fruit and a letter with kind wishes as a complimentary gift to my room.  I really like breakfast. The food was fantastic. As a guest, I was very satisfied with the hotel staff's kind and positive attitude.

Great hotel in an excellent location. Rooms are spacious and modern. Staff is extremly friendly and the bomb shelter is I guess one of the best and most comfortable you can find in the whole of Ukraine. Beds are really comfortable and the spa/ gym area is really nice!

Breakfast is quite expensive and staying there longer I have to say the offer - especially of warm breakfast items - does not change at all. For the price, I would expect to have a more variety during a longer stay. Some of the items were also not the best in quality/ taste. They have an a la carte menu though for some selected items for breakfast, so I can recommend to order some fresh items from the menu.

Considering such bad times in Ukraine, you feel absolutely safe in this hotel. Сool shelter is arranged for guests with everything necessary for a long stay there during air raids. The hotel is located in the center and you can easily find everything you need. Many services are available inside the hotel, such as a gym, sauna, massage, restaurant. I would like to pay special attention to the staff - everyone is very friendly and always ready to help. The staff at the reception took into account all my wishes and gave me the desire to return to this hotel again.

I liked everything.

Hotel preoaired the most generous takeaway breakfast for my very early check-out. I thlight hotel handled communication through e-mails and WhatsApp on the arrangement for a transfer (from the railway station ) excellently. Room ckeaning service was great.

I would have made visual signs for access to the bombshelter easier to follow ( for a sleepy and paniced mind) .

Great location. Very friendly staff. Decent breakfast and food in bar restaurant, although limited menu (especially for vegetarians, but this is normal for Kyiv).

Room seemed a bit chilly, especially as we had a baby with us, and we had to be loaned a small heater. However, the staff were very helpful when we requested this.

Due to the massive aerial attacks from Russia, I spent 17 hrs below ground in the hotel's underground garage turned bunker. Although obviously unsettling, all credit must go to Radisson for making the process as safe, efficient and professional as possible. Very grateful to the staff and the property. Will absolutely stay there again.

It is not my first time in the hotel, it is very comfortable with large rooms. The breakfast is good, I missed more variety of hot plates thou. Alarm system works well.

This time my room wasn't cleaned, the cleaning team entered the room to open the window but did not change my bed and cleaned the room.

The first time I came to the Radisson Blu in kyiv center was in 2021. At the time I was received with great professionalism. Time has passed and the team has maintained an exceptional level of demands.

May the invaders continue to want to attack the beautiful life of kyiv and the beautiful country of Ukraine