My recent stay at Comfort Inn marked my FIFTH visit to this exceptional establishment, and I am thrilled to say that it continues to uphold its reputation for excellence in every aspect. From the moment I stepped through the doors, I was greeted with warmth and professionalism by the staff Mr. Faisal & Mr. Ali (Receptionist), Mr. Usman (Security) & Mr. Hussain (Concierge), who remembered me from previous visits, adding a personalized touch to my experience. The lobby exudes elegance and sophistication, creating a welcoming atmosphere that instantly puts guests at ease. Check-in was seamless, with the staff efficiently handling all necessary formalities while ensuring that I had everything I needed for a comfortable stay as I was travelling with my infant. As I made my way to my room, I could not help but admire the immaculate condition of the hotel's facilities. One aspect that sets Comfort Inn apart from others is its unwavering commitment to guest satisfaction. Throughout my stay, the staffs "Some special mentions" Mr. Faisal, Mr. Ali, Mr. Emaad, Mr. Jerome, Mr. Anwar (Reception Team), Mr. Usman (Security), Mr. Hussain (Concierge), Mr. Nihal, Mr. Ubaidullah & Mr. Khokan (Housekeeping Team) Mr. Sami (Security Supervisor) Mr. Akidul & Mr. Yaqoob (Hospitality) went above and beyond to ensure that I had everything I needed. Their attention to detail and willingness to assist were truly commendable. In addition to its exceptional accommodations and amenities. Overall, my visit to Comfort Inn was nothing short of exceptional. From the moment I arrived until the moment I departed; every aspect of my exceeded my expectations. I would like to extend my heartfelt thanks to the entire Comfort Inn team for their dedication to excellence and for consistently delivering outstanding hospitality. I look forward to returning for visit number SIX and experiencing more unforgettable moments at this remarkable hotel.

The location is great with only a few minutes walk to metro station (Union) and a shopping centre (Al Ghurair) with well priced supermarket and restaurants. There are also numerous bus services running nearby due to proximity to the metro station. The room was good sized with a TV albeit with a limited selection of English channels. The bathroom was well sized with basics provided (towels, soap, shampoo, bath gel) for free. The check in staff were helpful and friendly. Other reviews mentioned their rudeness but I suspect this is in part due to impatience and bad manners from guests with unrealistic expectations or those wanting to check in before the stated check in time of 2pm local time.

The WiFI was very slow whilst in the room with slightly better speeds whilst in the ground lobby. I strongly recommend having a local sim card for internet use in the hotel. The hotel and room decor is dated and shows its age however for the price paid this is understandable. Early check in is not available as this caused other guests to become irate so I strongly encourage not to try and check in before 2pm and opt for afternoon arrival to the hotel after 3pm when it is less busy at reception.

I recently had the pleasure of staying at the Comfort Inn Hotel in Deira, Dubai for a duration of 3 weeks, and I am thoroughly impressed with my experience. The hotel offers excellent facilities that cater to all your needs, ensuring a comfortable and enjoyable stay. The location is perfect for those seeking a calm and quiet place to unwind after a busy day exploring the city. The front desk and housekeeping services are exceptional, always going above and beyond to ensure guests are well taken care of. A special mention goes to Hussain from the front desk support team, who was incredibly supportive and kind. He was also kind enough to provided invaluable guidance about the best places to visit and the top eateries in and around Dubai. All the staff in general are really well trained and professional. It has a parking space and also very wide comfortable lobby area where you can meet your guest as well. The pool facility at the hotel is also outstanding, providing a great spot to relax and refresh. I would highly recommend Comfort Inn Hotel to anyone visiting Dubai. It truly offers a home away from home with excellent service and top-notch amenities

Nothing, It was as per my expectations from all angle.

I booked this place the last minute and I stayed here for 5 nights, as I ran out of options. I was first bit unsure whether this hotel is good or not due to various reviews. But I am highly satisfied with their service. This hotel is just 5minutes walk away from the Union Metro and there are lots of food and shopping options around. The staff are very helpful to all our requests. I had a midnight departure flight and the staff even let me keep my bags until that day evening after checkin out in the afternoon. Their rooms are spacious and clean with all amenities. Their room service is good too. I didn't have time to use their pool though. Great location, walking distance to Baniyas square, gold souq, Baniyas Ferry station, Deira city centre and many more. I think they deserve 5stars for their service. I would definitely come here the next time I visit Dubai. And I highly recommend this hotel to anyone looking for a convenient decent hotel in Dubai.

Nothing.

Thanks in great part to the first-rate hotel I stayed in, my recent vacation to the UAE was rather remarkable. Situated in the energetic center of the city, its site was ideal. Not far away, a busy metro station named Union pulsed with activity providing easy access to both of the major lines. Entering my room felt like finding a peaceful shelter. Keeping every surface perfect, the housekeeping staff were actual magicians. Plush towels came apparently out of thin air, and the clean, welcoming bed linens promised a night of rich sleep. But the hotel staff was really outstanding. They projected warmth and real kindness from the time I arrived. Among them, Ali really shone. He not only smiled warmly and easily handled my early check-in request, but his attention during my stay was really outstanding. He checked in often to make sure everything was beyond my expectations, seeming to know my wants. His commitment to my comfort made me feel really cared for, therefore producing a very unique and unforgettable experience.

I couldn't find anything to complain about during my stay.

I recently had a pleasant stay at Comfort Inn Deira, a budget-friendly hotel located in the heart of Deira, one of the oldest parts of Dubai. Despite being a low-cost option, I found my experience to be quite satisfactory. The hotel's location is a definite highlight, with the metro and bus stations just a 2-minute walk away. This convenience made it incredibly easy for me to explore the vibrant city without any transportation hassles, which was a big plus. Comfort Inn Deira offers a no-frills experience, focusing on practicality and affordability rather than excessive opulence. It's a good choice for those looking for an economy class hotel that provides the essentials without breaking the bank. I appreciated the daily room cleaning service, ensuring a neat and tidy space throughout my stay. While the double room size could be more spacious, it wasn't a major issue for me, considering the overall value offered by Comfort Inn Deira. In conclusion, if you're looking for a low-cost hotel in a central location with easy access to transportation, I highly recommend Comfort Inn Deira. It's a practical and budget-friendly option that served my needs well during my time in Dubai.

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The cleaners/waiters were very polite and well mannered , All the receptionist guys were very friendly and helpful. The first few days I was ordering food from outside. But then I realised they had really good food in the hotel( I'm a fussy eater). Yes, they didn't provide water but that wasn't a big deal because there is a giant hypermarket right next to them much cheaper then Carrefour. I slept like a baby with ear plugs.

Everything was great

The hotel has a good location, just a few minutes from the Union MS, which makes it very easy to get around. We enjoyed every single meal we ordered (congratulations to the chef), the pool was very relaxing and the place was globally warm and comfortable. We are very satisfied as our stay went very well and my special thanks goes to Hussein, Clark, Alam and Philip for their kindness and the quality of their service. Many thanks also to all the staff for their professionalism, which makes the Comfort Inn Hotel Deira a pleasant place to stay.

Swimming Pool timing was sometimes restrictive...It woild be very interesting if the pool could be opened all day and during the evening too. It was impossible to hear properly any person we were talking to with the phone in the bathroom.

I liked the proximity (all within walking distance from the hotel) to the Metro station and also the proximity to the mall, where I could use the ATM and grab a quick bite to eat. I could connect to all parts of Dubai from Union metro station. I could travel to and from the hotel to the airport in 30 minutes using the Metro. The staff was very friendly and helpful. There are supermarkets across the road from the hotel where you can purchase all necessities. The room was clean and comfortable. No bad smells. I will definitely use this venue when I come to Dubai with my children for our vacation.

I did not like the interior as it was dated, but I was there for two days and I spent minimum time in the hotel therefore the outdated interior had no negative impact on my stay.

Room spacios, comfortable bed,good location for us,cleanliness.

Initially i booked room with breakfast,but apparently at the hotel breakfast wasn't included,I had to pay for first breakfast 30 aed per person, which wasn't worth. Nothing to choose from,not eggs or omelette,not any cheese selection,vegetables just cucumber,fruits just few slices of orange,few very small pastry.so disappointed.for the same money you can have a very nice breakfast outside on the main street,we enjoy lots of nice restaurants and worth every penny.