The area is very convenient. It is very close to the Mall of Emirates just 5 minutes walk. There you can take the metro. You can also get a taxi from the hotel, there is always someone waiting outside. The staff is very polite and helpful. The breakfast has many options to choose, they even make you omelets as you want them. They clean the room every day and bring complimentary water. Rooms are large and comfortable. The complimentary shower gels and lotions are the best I have used in a hotel of this category. The bar is nice and serves alcohol. There is also a small convenient store inside the hotel. For the price we paid for our stay it was very very good!!

The bathroom needs some renovation and better cleaning. The ventilation in the bathroom wasn't working and no window could be opened in the room for some fresh air. Also they only put towels (for the body) and nothing for the hands or face. We didn't ask because I always bring my own. The lighting in the room is not bright. As I have read in other reviews, there is loud music and noise until late. Breakfast can be improved like better quality in juices and pastry. Instead of all these we had a nice time and I would consider staying again in this hotel when I return to Dubai.!

Very nice and helpful staff , variety breakfast , the room was very big , free lookers for the luggage and lot of shops, barber , supermarkets , laundry and street food around the hotel .

The prices were different when you were ordering in the room . You couldn’t go yourself to buy something for take a way , all the time they were saying please order from the room .

The staff were amazing... particularly Ramy , Latifa, Ayoub & valet driver Khalid who went above and beyond to ensure that we were comfortable, happy and had peace of mind with leaving our luggage in storage after our stay. Comfortable rooms with all amenities. Good location and easy to move around shopping malls and restaurants close by.

The staff at the check-in desk were polite and professional, Alaa and Rania in particular was really sweet! The shopping center near to the hotel and shuttle to beach was good.

Very comfortable, excellent staff and well located for exploring

Our only gripe was the excursion team in the lobby whose sole purpose was to extract as much money from tourists as they could. We bought a skydive off them, agreed and paid for the more expensive one over the palm and they booked us in for a cheaper desert jump and kept the difference. They lied and tricked us all the way through, took our money and messed up the booking so we couldn’t even do that jump. They didnt respond to calls from the jump team and took three hours at the jump site to get them to fill in the form properly to allow us to do. Management of the hotel said they were independent despite the fact they were in their lobby. Bunch of charletons - message is if you want to do any excursions, do it direct online with the company and not with these incompetent crooks

Spacious. Friendly. Good breakfast

Showers need attention

The Room was really spacious and clean (I got upgraded as Genius Booking member) , very quite neighborhood , all the services are walking distance (groceries, restaurants, laundry, barber etc) Fast Wifi and most notably the cleaning service is so professional and amazing with great attitude from Mr Abdul Halim and Mr Jagveer, really they are both amazing.

Sohoor was supposed to be from 2;30 am to 4:30 am , food amounts are very little and one day I went there and the kitchen and the restaurant were closed and I had to go outside to eat.

The service provided by all the hotel staff was impeccable. They were all very attentive. The location is good, 800m from the Emirates Mall and the Metro. The breakfast is good.

The shuttle service to the Emirates Mall and the Public Beach needs to be improved, as only one van with 10 seats cannot accommodate all the hotel guests, meaning that people have to wait at the hotel entrance until the van returns. The van only returns at 1:00 pm, and there could also be a return service in the late afternoon for those who want to spend more time at the beach.

It was a really nice experience. The room is incredible big and the size of the double-bed is almost for 3 persons, which makes it very confortable to have a good night of sleep. The cleaning of the room was very good as well as the overall maintenance of the hotel. I would recommend it and I would come back. Note: the breakfast was good but after some days it gets repetitive since it does not change. It only change slightly but the products are always the same which for longer stays, it is a little bit boring but not a big deal

It was a nice stop off near the Mall of the Emirates and much better pricing than the newer part of Dubai where we stopped two weeks prior. Great place to pick up reasonably priced souvenirs without the stressful haggling at some of the markets.

Flying in to Dubai saw us land at a very early time. We were told we had to wait for check in time but when I later went to the desk the room was ready and the other person let us in slightly earlier. I think it would be nice if they took our details and let us know when it was ready as the flights in are difficult to manage. No real complaints though, just a point of something I noticed.