excellent choices for breakfast ; superb swimming pool/ area ; very attentive staff ; room with a view and spacious bathroom; the spa is amazing - a must try

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The hotel is nicely furnished and decorated. The staff is fantastic! Very quiet AC in the room which is rare and pleasant! The view is great!

Panoramic windows were dusty and dirty, which is unacceptable for a 5 start hotel with such a high room fare rates! Bathroom has only one hanger, which is not convenient to place all the towels and bathrobes for two persons. No socket in the bathroom to use own hair dryer. The shuttle to Dubai Mall and Kite beach is very old mini bus with old and tired seating - not good for a boutique hotel.

It's the second time we visit Indigo Dubai. First one was on our honeymoon in 2021 and now we decided to come again for my birthday. We absolutely love this place and there are many reasons for this: - Staff is amazing, everyone is kind, smiling and super friendly. Especially Seduan, Ameen at dinner and Pfizo, Hamza at the pool, and many more that we unfortunately cannot recall the names. The management should be proud of the people working there for sure, they're doing great!! - The rooms are wonderful and exceptionally clean! I normally cannot relax at hotels because I feel like the rooms are not clean enough! But here in Indigo I really feel like home, everything is spotless! - You have everything you might need in your room, from iron/ ironing board to toothbrush/toothpaste/ear swabs/cotton pads/ sewing kit. - The pool has a very relaxing vibe, we really enjoy the time there. - Since it was my birthday, the team had prepared a nice decoration with balloons and also send me a sweet treat to our room. By the way they also made sure we get a high floor room as we kindly requested for our stay, which was very much appreciated. - The aroma in the lifts and halls is the best! Very relaxing! Indigo is by far our favorite place to stay and we hope to come again and again! Thank you for everything!

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The staff being so friendly, from the moment my taxi pulled Wael greeted me and carried my bags in without even asking, he was so courteous, and the lady at reception was very informative and treated me very kindly. This hotel is beautiful, the restaurant on the bottom floor beside reception is spectacular with amazing views and it just looks amazing. This hotel is literally unbelievable, if you’re reading this review do understand that this hotel is spectacular, so easy to just order a Careem (taxi) to the front door and go to the dubai mall in literally a few minutes. Has an unreal gym, with brand new equipment and the view is unbelievable. Just go! They will not dissapoint.

Not much I didn’t like, if I had to pick one thing it would be the spa being dear.

The location is excellent, and so was the room. A little on a smaller side, but had everything necessary. Also liked the fact that it was quiet.

We took half board and the food was not great, especially lunches and dinners. All "hot" food was barely warm, and quality was not great. Breakfast was decent, but cooked breakfast (a la carte) was quite terrible. The breakfast hall was also understaffed and it took ages to get even a cup of tea.

First of all! I would like to thank the entire Team of Hotel Indigo Dubai for making my stay and sister such an amazing and unforgettable experience! We arrived pretty early from Europe and the hotel at about 7:30am /08:00. We were super early and tired but the person at the reception welcomed us warmly and gave us our room and offered us breakfast with a discount :). We were so so surprised by EVERYONE! We mean EVERYONE! The waitresses, the kitchen people, the in dining room people! EVERYONE WAS SUPER FRIENDLY, we have never seen that before. It’s our second time traveling in Dubai but we’re surprised at the level of hospitality!!! The BEST HOSPITALITY WE HAVE EVER BEEN TO AND EXPERIENCE! Coming from Europe (Austria and Poland) we never had this type of Hospitality before. Worth every penny we spend! The FOOD WAS ABSOLUTELY AMAZING! Breakfast had so many options !!! Even vegan!!! A little of Asian too! This was the best hotel ever and we are planning on coming back very soon because of your hotel, we want to come back to Dubai. 10 minutes walk to the mall! Amazing food, the pool is omg amazing! The guys at the pool are super friendly and professional and do their work amazingly!!! The rooms were super CLEAN!!! If we needed anything they brought it to our room within 5 minutes! Everyone was amazing in the restaurant and they would make sure we were happy! We thought how amazing they treated us like Princess :) . Thank you especially to : Mehedi ( please be there on our next trip) Rachel , Althers and Kenny and everyone else and the lovely lady who always answered our call from the in dining room services and making sure were taken care off! THANK YOU ALL ONCE AGAIN! For the most unforgettable experience! We wish there were people like you all in every hotel! Kind Regards Tinah & Vistorina

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Great comfort, super clean, amazing service, lovely staff, and good location not too far from Dubai Mall.

Sound isolation is not 100%, you can hear outside noise sometimes in the night or early morning. But not a huge deal, the sound is not loud.

Warm and friendly front desk staff who went above and beyond to assist me for 15min with scanning and e-mailing personal papers that I desperately needed, The hotel redefined luxury by seamlessly incorporating technology throughout, creating a truly modern and innovative experience. Prime central location with amazing views. The rooms were spacious, comfortable, and impeccably clean, with a chilled-out trendy and hip design. The hotel's F&B outlets impressed me with their diverse menu options and top-notch food and service. What truly stood out to me was the hotel's commitment to sustainability, which was not only talked about but genuinely implemented throughout the property. It was a rare and refreshing sight to see. Will be definitely coming back.

Every single hotel staff greeted me super professionally from the door man to the maid services making me feel welcome in my 4 day stay. The front desk even called to make sure everything was ok because I had my DND light on for over 24 hours. The breakfast was top notch and definitely worth adding as an additional cost. Staff were not shy about asking if you wanted another coffee once they saw our mugs were empty. I also had a late flight on my last day in the city and was lucky to get a late late check out at 2PM. I ordered a coffee in the hotel restaurant and sat until their dinner service. Staff did not once bother me or ask me to leave because of the change of service or for staying too long.

This is nitpicking, but the room door wasn't completely soundproof. I could hear my next door neighbor leaving at 6AM, which did wake me up as I'm a light sleeper, but the bed was comfy enough for me to fall right back asleep.

The hotel was modern and very tasteful, and all the facilities were fantastic. I had a fabulous view from my room and the outdoor pool area was lovely. I was a little nervous as a first time solo traveller, but the staff were so accommodating and made me feel very comfortable - a warm welcome from Shabir particularly set a lovely tone for my short but sweet stay. The breakfast buffet was also the best I’ve ever seen. The location is great too - within walking distance of the Dubai Mall and a taxi ride away from other attractions. You must book this hotel if you are looking to stay in Downtown!

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