Great ..but the elevators 👎

The elevators were very slooooooow I hate it 🫣

I had an excellent experience at the hotel, thanks to the outstanding service provided by the restaurant manager, especially Mr. Nassim. He was incredibly kind and professional, always ensuring that everything was perfect during our meals. Highly recommend!

We absolutely enjoyed our stay at this hotel. We were always made very welcome And well looked after. Laxmi was an amazing host, She would always make the time to come and greet us at breakfast and check that we were happy and comfortable. She was always happy to help with any questions we had or to give us directions to any sites that we wanted to visit. There was a variety of choices of breakfast that Me and my husband thoroughly enjoyed and complimented. There was always a wide variety and dishes from many backgrounds and countries. All of the breakfast choices were very delicious, healthy and nutritious. The hotel was always in Immaculate condition our room was always clean and tidy. Every time we came back from our outings room was spotless. We had a very Beautiful room as we were kindly upgraded to a large family room. I would definitely like to come back again to this hotel with my entire family next time can’t thank you enough for making us stay so enjoyable.

Not booking our stay for longer 😭

From the moment we entered Khalidia Palace Hotel we were treated to a five-star experience that was truly memorable. The receptionist, Cyrine, greeted us with a warm and welcoming smile that made us feel right at home. Her professionalism and attentiveness set the tone for our stay, ensuring that every detail was perfectly addressed. The concierge Salah was equally impressive, providing insightful recommendations and prompt assistance that greatly enhanced our visit. The hotel itself was a marvel of luxury, with impeccably designed rooms, exquisite dining options, and world-class amenities. Overall, our stay was nothing short of spectacular, thanks to the outstanding staff and the serene, opulent atmosphere of the hotel. We are already looking forward to our next visit!

We had an incredible stay at this hotel, and I can’t say enough good things about it. From the moment we arrived, the customer service was outstanding. The reception team was exceptionally welcoming, and everything went smoothly. They even upgraded us to a beautiful suite, which was such a pleasant surprise. The suite was spotless and incredibly hygienic throughout our stay. The cleaning staff did an excellent job of keeping everything pristine, and we truly appreciated their attention to detail. A special mention goes to Poonam, one of the employees, who went above and beyond to assist us during our stay. She made sure we had everything we needed and always greeted us with a smile. Her warmth and helpfulness made us feel like we were staying at home, not in a hotel. The breakfast was also fantastic, with a huge variety of options to choose from. Everything was really delicious, and it was the perfect way to start our day. Overall, the combination of friendly staff, clean rooms, delicious food, and a smooth experience made our stay unforgettable. I highly recommend this hotel to anyone looking for comfort and excellent service. We’ll definitely be back!

Our stay at the Khalidia Palace Hotel was nothing short of perfection! This hotel truly deserves 7-star rating, offering a level of luxury and service that is unparalleled. From the moment we arrived, the staff went above and beyond to make our stay extraordinary. Amazing Dining: The hotel restaurant is absolutely amazing! The menu is diverse, the flavors are exquisite, and every meal felt like a culinary journey. Special thanks to Laxmi, the outlet manager, for ensuring every detail was flawless, and Hostess Fatima, who greeted us with a warm smile every time. Incredible Service: Salah at the concierge was incredibly kind and helpful, offering us fantastic recommendations for places to visit and assisting us with any requests. The reception staff—Sofia, Cyrine, and Jovidon—were so welcoming and attentive, making our check-in and stay as smooth as possible. The Khalidia Palace Hotel sets the bar high for luxury hospitality. Every moment here is infused with elegance, comfort, and top-notch service. We cannot wait to return to this exceptional hotel on our next visit! Highly recommended to anyone seeking an unforgettable experience. Thanks a lot to the owner of the Hotel for such great amenities Big thank you to Shifat from Housekeeping and veena, for doing such an amazing job and keeping our room clean.

The rooms are a lovely size. All facilities are available in the rooms. They are comfortable. The pool area is lovely with a gorgeous area to have a coffee. The breakfast buffet was excellent. The staff are incredibly attentive. The location is perfectly situated. The hotel has a wonderful restaurant, but the hotel is also surrounded either many places to eat too. The Metro is within walking distance. The staff are all so happy. X

The reception is a little challenging. Whilst waiting to check in, i had other guests walk in front to gain attention of the reception staff. I not only got frustrated ( after a very long flight you want to get to your room., but I felt the reception staff felt they had to serve them first. Upon saying that? The staff were perfect.

Staff and the room. Amazing staff specially I would like thank you for Mr. Hunain on the reception who checked in us. He is very humble, polite and respectful, kind person. He was alone in reception when we come for check in few guest was waiting and suddenly one lady come and started to scream him. He was very polite and respectful but still that lady was very rude but he handle with other guest very warm and he didn’t even change his face. He really did a great job with professionally. Keep doing your best and all the best for you well done 👍best costumer service.

Room is very nice and clean

It's wonderful I had positive experiences with the people at various departments, including the reception desk, room management, breakfast service, and the Ramazan Suhur services. Acknowledging the staff's efforts, especially during off-time work like the Ramazan Suhur services, and need to highlight their kind and polite manner demonstrates their commitment to providing exceptional service to guests. Such experiences can truly enhance the overall guest experience and leave a lasting impression. my wonderful feedback not only recognizes the hard work of the hotel staff but also provides valuable insights for others considering a stay at the Kailidia Palace Hotel. It's a testament to the quality of service provided and may help future guests make informed decisions about their accommodations.

Very slow elevator which takes longer than normal time