Location was quite convenient for busines at the Expo Center, and also located near several restaurants and markets to buy everyday goods. Breakfast was consistently high quality, and room was clean with everything needed.

The only complaint would be that the noise if staying at the lower levels could be somewhat loud at night depending on how many people were eating/partying at the restaurant, so you might want to request a room in a higher floor.

Thank you Tricia for the easy check in and out. Thank you Tricia for choosing the right room for our family.

Very good location, friendly staff and services are fantastic, restaurant is little costly in my view compare to the other options available around the property. However staff in hotel as well as restaurant are very helpful. The property was easy access for me project location so no issues for that.

I don't think of anything that I didn't like that I have to report, however the restaurant can be improved by the addition of the many other meal options at reasonable cost, there are many restaurants making good business around the property possibly picking what their manes are and what can be adopted to also making cost as reasonable compare to the competition. If I am the hotel management I would have checked how many people eating in compared to how many stayed and make improvements. Just thought.

I recently had the pleasure of staying at Premier Inn Hotel, and I can confidently say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted with warm smiles and a welcoming atmosphere that set the tone for my entire stay. **Front Desk Team:** The front desk staff were not only professional but also incredibly attentive. They handled my check-in efficiently and provided insightful recommendations for local dining and attractions. Their genuine enthusiasm for ensuring a great stay was truly refreshing. **Housekeeping:** The housekeeping team deserves special mention for their meticulous attention to detail. My room was impeccably clean and well-maintained throughout my visit, creating a serene sanctuary after a long day of exploring. It’s clear that they take immense pride in their work, contributing significantly to the hotel's overall ambience. **Dining Experience:** The onsite restaurant offered a delightful culinary experience. The breakfast spread was a highlight, featuring a wide variety of options, from hearty full English breakfasts to fresh fruits and pastries. The staff were attentive and friendly, ensuring that I had everything I needed to start my day off right. Dinner was equally impressive, with a menu that catered to diverse tastes, all served with a smile. **Facilities:** The hotel’s facilities were top-notch. The fitness centre was well-equipped, allowing me to maintain my workout routine during my stay. Additionally, the peaceful lounge areas provided the perfect backdrop for relaxation or casual meetings. **Customer Service:** What truly sets Premier Inn apart is their commitment to customer service. Every staff member I encountered, from maintenance to management, exuded professionalism and a genuine desire to enhance my stay. Their collective effort created an environment that felt both luxurious and homely.

Zero

The receprion staff was very welcoming and tried to do their best to meet our needs ( we asked for a quiet room). The first night the next door guests unfortunately were very lound, so we talked to a nice receptionist, Shital, and she was so kind and the next morning she had us move to a nice, quiet room, on the corner.. Thank you dear Shital, was a pleasure meeting you! Our stay was very pleasant and everyone was very kind. The cleaning staff also very kind, respectful and very prompt. Breakfast is nice, fresh, wirh good options, but breakfast area is limited. There is such a big space outdoor which is not utilised due to being too sunny...wish they would just put some shades....would be such a small investment and ppl could enjoy having their bfast on the terrace!

Very small things i would mention: the bathroom is very small. When we stayed there was an add with 20 off on all food and drinks. We ordered and when the room service came they informed us the offer is only for eating in the restaurant. So best maybe to put full info as it was misleading. As mentioned above, the terrace area should have some shades so ppl can have bfast outside. But all these are just minor fixings. We do recommend this hotel as we had a great stay.

We had a pleasant stay and what I highly appreciate is the TOADS BAR that is inside the hotel which the staff from the bar were all friendly, attentive, professional and accommodating. Even their food is well prepared and sumptuous and scrumptious. Bar is friendly for kids coz smoking is not allowed inside the bar as they have dedicated smoking area. Parking is also great. Staff at the restaurant are all beautiful people.

The toiletries supply - the hotel has a 3 in one body, hair conditioner wash which is not very good at all. No toothbrush and vanity kit supplies but I think you can request for a fee.

Breakfast is good but not great- it has not changed for years, the basics fine; Delta by Marriott nearby has a better breakfast and has a variety of coffees on offer, at no cost! Reception great. Friendly, thank you.

The gym is small with limited equipment, the pool is ok and the hotel location is outside Dubai- Dubai Investments Park/ DIP. 'The Toad' (pub), unlike Al Barsha Premier Inn has declined over the years- the TV (sport) is not aligned to Client needs and no live music evident on a Saturday evening ...the Staff have stopped smiling.

Fantastic services throughout that was value for money, breakfast was good too, staff from reception mainly (Joy and Rahul), Breakfast team all of them I only read names of Marco and Robin and all of the team was fantastic. Pool attended and room cleaning was excellent in all aspect to me at least. That is the reason I extended my stay here for an another month due to extension of work as well as facilities offered.

Location, value of money and friendly staff, you can order and it is delivered to you via reception.

The room was big and there was plenty of surface areas and mirrors. Good to have a fridge, hairdryer, kettle, bath. The TV had a decent choice of channels. The bed was comfy. Room cleaned daily. The rooftop pool area and Mr Toads pub were great extras. Short walk to the metro station.

Premier inn room decor is a bit depressing and shabby. It was clean enough but I did find hairs often, I think they were the cleaners! The fridge in my room smelled atrocious, I complained and it was cleaned but it still smelled so I complained again and they replaced it (good customer service). The area is a bit dead.

The hotel was fine and I would not mind staying there again. Costa was a blessing on-site.

Asked for a quiet room, preferably on a high floor. What I got was room number on the first floor right above the bar area. Hahaha. Saturday morning was woken up with loud drilling sound from above. On a Saturday morning!! Finally, I asked to extend my stay by another 5 days, perhaps even longer because my work had not finished. Went back on Bookings.com and was offered a rate more than AED 100 per day more than I paid for this booking. I spoke to reception about it but they could not do anything, so I moved to an adjoining four star hotel. This whole booking system is very irritating and untrustworthy. If one checks five times per day, one get five different rates. Very annoying indeed. It’s all about money now. Loyalty and customer care no longer exists.