OK I promised myself I would write a worthy review for the people at Sonder after my stay so here it is: 1. Location If you know Dubai then you know JBR is a very popular place to stay. We arrived at Sonder early in the morning and were given a check in time of around 1pm. It was quiet at this time, no traffic and we had plenty to do before checking in. The hotel apartments are located in the heart of JBR attached to the Rixos and JBR beach. Everything is available within a 5 min walk, food, restaurants, market, groceries, pharmacy, beach, mosque, absolutely everything you need! 2. Staff Staff are very friendly and accommodating meeting all requests where possible and doing everything possible for us to enjoy our stay. They respond to phone queries near enough immediately and message enquiries on the same day. Always happy, smiling and welcoming! 3. The Apartment I don't know where to start with this but we got the 4 bedroom plus maids room so 5 bedrooms and the panoramic apartment we had was humongous, literally 4000 sqft with panoramic views and so much more space than needed. We were 5 people but 9 people could easily stay in this apartment with facilities including a washer dryer, bathtub, iron, safes, sofa, dining chairs,.fully kitted kitchen and great TV. It felt like luxury from the get go! Easily the highlight of the stay. Underground free parking and a great pool jacuzzi area (private Jacuzzis for hire) with loads of food and drink options All in all, it was a fantastic stay with a great hotel, great staff and many memories!

Nothing, I can't think of a thing I didn't like. If I could I'd make the check in time earlier as the earliest one can check in is 1pm.

Everything about the property was fantastic, location, facilities, staff, food, it really was luxurious. There was just 1 negative (it will only be a negative for some people).

I originally booked a 1 bedroom apartment sea facing for myself wife and daughter. All 1 bedroom apartments are on the first and second floor. In the pool area they play very loud thumping music 7 days a week, 10am to 7pm, so if you’re in a 1 bedroom sea facing room there is absolutely no escape. Due to this I upgraded our room at a cost of about £1000 (for the week) to a 3 bedroom apartment on the 34th floor, it was incredible, but even from that height you could still here the music a little but not too much. If I would have stayed on the first floor where my original room was located, it would have driven me crazy by the end of the first day.

I rented a 3 bedroom apartment for my family for a week. Everything was perfect. They even want to stay at the hotel to fully enjoy its services instead of going sightseeing outside. The hotel swimming pool is perfect and very nice views !!! Apartment with full amenities. The staff are very enthusiastic and friendly. Will be back again in the near future. The perfect place for a family trip!!!

Perfect place to stay for families with children. Clean and safe .

Clear signs about no food or drinks to bring into pool side when staying in Sonder . Also the cleaning service has been removed and we need to pay extra .I think it should be included in the price . That was very disappointing .

Friendliness and a smile from the staff. We would especially like to thank Mr.Ahmed Samy for taking special care of us and our friends Our experience here was wonderful and we would certainly recommend it to others.

There is a sense of racism on the pool team Getting a sunbed took 30 minutes, but there were a lot of free sunbeds available

The property offers incredible space, each room with its own en-suite bathroom facility too and wardrobe but not enough hangers to hang your clothes for more than 3 days on average for each person. The kitchen was equipped with the basic necessities: microwave, kettle, toaster, oven, dishwasher, double fridge/freezer. Property also had a washing machine/dryer, iron and ironing board too. The living/dinning area is open, also offering lots of space…and the views from our floor were breathtaking. Waking up each morning to the sights of the sea/beach area in addition to the bright lights of the JBR walk, those that choose to stay here will not be disappointed. Staff were warm, welcoming and super accommodating - customer service at its best.

There were some minor issues for example, we were not able to get the TV to work or connect to Netflix, having a little downtime before heading out again. The small room bathroom lock was broken which hadn’t been fixed in a previous maintenance schedule…but these were very minor issues that did not affect our stay or experience much at all.

we stayed at sonder late october early november. only positive impressions. when we checked-in first we got a room on 1st floor - was noisy at night due to night club at ground floor. The manager Elmir was very helpful and helped us find a quiet room on a second floor. Then closer to end of stay we wanted to extend by one more day, and another manager Yassin was again super helpful. Yassin helped find a new room for us, which was significantly bigger but came at same price we paid before. So big thanks to Yassin and Elmir. will definitely return

Loved the friendly staff, the pools and beach were amazing, everything was near by great location

Pool and beach closed at 7pm

I saw comments from my reservation that made me frustrated because I booked in sonder, but when I went and experienced it myself, I saw that the hotel is very beautiful, the staff is very helpful, and the apartments are very clean and equipped with things above my needs. Thank you for this stay. If I visit Dubai next time, it will be my primary destination. .

The things that I did not like, but I do not find it a big defect for the hotel, that there should be a luggage carrier during the midnight period because I was looking for someone to carry my bags at 7:30 in the morning and I did not find anyone because it was not their shift period, but the security helped me ,,And I have seen comments that the hotel is noisy at night, and my stay was a whole week. I discovered that the inconvenience is only on Saturday night, because there is a party in the hotel pool until 2 o'clock in the middle of the night.

location, view on the palm dubai, direct access beach. the apartment is really spacious and has most comfortable beds i ever seen.

this has two views, my view having an emergency one day before booking date and i was trying to cancel the booking but Sonder did not show any flexibility in refund. the other view was the hotel sticking to booking cancellation policy with zero refund. Sonder could have given options instead of declining my request. the other thing, service is really slow after office hrs. had an issue with TV remote but failed to show up despite multiple reminders. after another call in the morning, they came to fix but was a horrible remote control to operate.