Great welcome from staff, great room with plenty of hanging space/storage. Amazingly comfortable bed. Ideal location for visiting the area and plenty of parking. The meals were delicious. The pool looked really inviting and my regret is that I didn't have time to take advantage of it.

Unfortunately we had to wait an hour and a half one evening for our meal as the waiter had forgotten to put it through and once they realised they still took a while which spoilt our evening as I can't eat late.

The staff were very friendly and attentive. Everyone said hello or good morning to you. The spa area was often busy- but clean and relaxing. The surrounding greenery was lovely. We had a great mini break.

Honestly not much! The beds are very hard, I have a disability and it wasn’t a restful night because of the hard bed unfortunately. If I was being picky the breakfast was a little overpriced for what is offered. The veggie sausages weren’t nice and a bit more choice at breakfast would have been better. The staff were lovely though.

The breakfast was excellent and all of the staff interactions were very good and helpful. The hotel is very well located and the car park was ample. The evening meal we had one night was very good quality and the staff was very attentive.

We worked it out, but it would have been good to have instructions for how the room heater worked which did not appear to be available.

Room was great although let down due to not having convenient plug points (need some next to bed) Facilities were great, good spa and Bistro. Staff were friendly and helpful, bar and evening Bistro was excellent.

Breakfast was mediocre, not much choice, eggs & bacon were cold. Could be much better, don't mind self service buffet but a nice touch when the coffee and toast is brought to table.

It was an unplanned stay-over due to the bad weather conditions and we were pleasantly surprised to stay here and made use of the facilities in terms of the spa and the pitch and putt golf. We had lunch here on arrival and although the service was a little slow the food was delicious. The rooms were very comfortable with everything we could need for an overnight stay. The hotel staff were smiley and helpful.

There was nothing not to like...

Was peaceful and quiet. Room was clean and spacious. Bathroom was good and spotless.

We arrived in the dark and it is quite a big site with several buildings including a golf club and a big car park and it wasn't clear where reception was.... when we got closer it was labelled but you couldn't see the id in the dark.

Not a lot

On Thursday last not enough members of staff in the dining room. The time spent WAITING for the food from getting the menu Ordering and getting the Subsequent coarsers were far too long consequently spoiling the whole experience

Nice clean tidy everything you need friendly helpful staff

The entrance lets the property down big time it needs maintenance it’s dirty scruffy had offices at front or storage rooms of some sort that don’t look very nice even if that is only putting a blind up it all just needs a bit of a tidy up

Check in was done on line before arrival which easy, room was clean and comfortable, we had 1 meal in the restaurant which was ok although quite expensive for what it was. Onsite parking is available at no extra cost.

Menu in the restaurant was very limited in regards to the amount of choice, expensive for the what it was, Previously you could order off the bar menu as well as the al la cart menu even if dining in the restaurant this has now changed

We have stayed at BEST WESTERN hotels in the past, so we knew what they were like and this one was very, very nice with the added bonus of a spa and golf course. We wanted to visit DARTMOUTH and as the hotel is situated only 4 miles away so we drove to the very handy park and ride. We had a evening meal at the hotel, which was a small menu, but the food was good.

Only the expensive breakfast, which we did not have.