The Charme of a cottage (from the outside)

The inside of the cottage was very poor and simple Also breakfast was beneath adequate You could have a decent breakfast for an additional payment

The setting was lovely. Enjoyed the outlook and walk along the canal. Accessible by public transport. Breakfast goodies. We had a very nice meal in the restaurant - steak was excellent. A bath sheet was provided when we asked for a larger towel. There was heating in the cabin. Enjoyed the event in the pub (excellent Whitney Houston tribute act).

The outside lighting around the cabin could be improved as it was an ineven path and I fell off it a few times in the dark. It took a while to get hot water in the shower. Maybe some instructions would help? Prawn starter dish in the restaurant could have been better.

We booked this as a place to stay after a long haul flight which landed in the evening. Last check in time was 2300 and we arrived at 2130. There was a private party going on but staff were friendly and attentive and showed us to the room. It was 15 minute drive from Heathrow so ideal for a stop gap before we drove home the next day. The breakfast was in the room and was croissant, cereal, yoghurt and there was water and milk in the fridge as well as tea/coffee. Shower nice and hot. Bathroom door didn’t close properly but not an issue. Comfy bed. I can’t comment on anything else such as the pub etc as we didn’t use it. But for a one night stop over to get some sleep it was fine. Good price for the area too.

The room is separate from the pub, which i didn't realise, but i liked. The room was nice and there was lots of space. Breakfast bits are set up for you ready for the morning.There is plenty of milk in the fridge and two bottles of water. Wifi available. Food in the pub was really nice and staff very friendly and helpful.

The second bed wasn't set up on arrival. I was sharing a room with my teen son and they thought we were sharing a bed. But it pulls down from the wall so easy to do myself. The remote control for the TV doesn't work very well. Can't turn the TV volume up. Only down. Number 1 button doesn't work and the left arrow doesn't work. I didn't get a chance to speak to anyone and tell them as we left early in the morning.

The rooms are little units tucked behind the main pub/restaurant building near the canal. We heard very little noise from the venue. The beds are comfortable, there are tea/coffee making facilities and continental breakfast supplies provided, a nice hot strong shower, decent wifi and all for an excellent price. It is walkable (but about 1.5 km) from West Drayton underground station via the towpath and close to Heathrow airport. We enjoyed a great meal in the restaurant. A hidden gem!

The description provided by the owners is accurate. The rooms are quite pared back and basic but everything you need is provided. No complaints here!

Idyllic spot beside the canal, great for dog walking. Perfect place to sit in the garden with a drink on a sunny summer evening. Comfy bed and nice linen. There is a mini fridge with fresh milk, yoghurt and bottled water. Croissants, tea, coffee and cereal also provided for breakfast in the room which suited me beautifully. The room was very hot but I was brought a fan very quickly.

This place was so nearly perfect... but for a bag of dog poo outside my door on arrival and the bathroom needed a more thorough clean. I hadn't realised it was within the ULEZ zone so it cost me £15 for the day of arrival and again for departure - not the hotel's fault but an added cost which needs to be factored in if you don't live in London!

Liked that staff left you to it Room was clean Breakfast was provided so no need to rush to get to breakfast before a certain time. And it was a lovely selection croissants cereal yoghurt and tea exactly what we would have anyway perfect ....loved the underfloor heating in the bathroom. Cosy room . Bed was very comfy. Pillows were big not a complaint at all ....we were very happy with the facilities.

The weather ....storm darragh this weekend. The surrounding areas leading to the accommodation could be improved.

It was clean and for its location it was a good price

Our flight was delayed in Iceland which meant that we may miss the check in time at the property. I emailed them and messaged through the app when flight was delayed in Iceland (about 3 hours before closing) to request info how we can check in after hours .Got no response ! When we landed in London we were not sure if we would be able to access the property. after paying over $70 AUD for taxi to the property we were lucky that a staff member was still there closing the bar. If it wasn’t for her we would have been left on the street outside. Staff need to check emails and app messages before closing Otherwise the accommodation was good

Room was lovely and spacious, very clean, bed really comfortable, nice bedding, great that there's a fridge in the room. Shower was powerful and water hot, temperature in room was easy to control. All very modern, and overall great value for money.

There was a little music noise coming from the restaurant, so if you wanted an early night, that may have been bothersome. We were watching a film and once the telly was on you couldn't hear it, and it went off at a reasonable time. It said breakfast included but was only a minimal itemed continental in the room. Breakfast in the restaurant wasn't served until 9am, for which there was a charge and we were catching a flight so no good for us. We were hoping for a decent meal before our long day of travel, which is why we booked a breakfast included option, so we were a little disappointed there.

The accommodation was modern, clean and comfortable for our one night stop over between Warner Bros Studio Tour & Legoland. Fan provided for comfort as there are no windows but this was actually great for an early nights sleep after a long day out. Continental breakfast served in the room is convenient when you have young children. We took a walk down the canal to see the boats and the lock and found a great play park. Boys also happy that there’s a Pokemon stop nearby!!

Minor detail - the pub door bangs every time it closes, could be easily rectified.