The location was good,close to both Victoria Coach Station and the train station/underground and taxi ranks, making it very accessible for all of the major tourist sites. The hotel staff were very welcoming and accommodating, and were also very knowledgeable when it came to giving directions and transport information. The hotel itself was spotlessly clean. My friend and I had a room each and we were very satified with the facilities within it, tea/coffee, telephone, etc. The bed was very comfortable and the water was hot in the shower and of a good pressure. There were free toiletries for use. We were only there for two nights and all of the linen and towels were changed each day and of good quality. The breakfast included cereals, toast, and your choice of English breakfast components, and there was plenty of it. There is no lift in the hotel, as it is an original Victorian building, but this is made known in advance. My friend and I are 70+ and managed the stairs ok. If in doubt I would suggest contacting the hotel as I am sure they will try and accommodate any mobility issues raised, if they can. The security was excellent, with minisafes in the rooms, and all of the internal doors leading to the stairs, had extra security, as well as the main outside doors. All of the staff made us feel extremely at home and there was a great atmosphere overall enjoyed with the staff and other travellers.

There wasn't anything to dislike. I would definitely stay there again when visiting London.

It was cosy, warm, welcoming and sparkling clean. The staff so nice and friendly, we had a great stay.

The breakfast until 9 AM - when on holiday we tend to sleep until late and some mornings I missed the delicious breakfast they had. If possible to extend it at least until 10 😁

Location. Bus stop outside the property which enables a commute to all the attractions in London in minutes, in addition to the Supreme Court. Pimlico is also a great place for pubs and restaurants. Hospitality. The hosts were genuinely friendly and went the extra mile to ensure that I enjoyed my stay. Breakfast. Very comfortable bed.

I really could not fault anything.

Welcome atmosphere from communication prior to stay, to check in, breakfast and check out! Bonus - an offer to store luggage prior to check in time and after check out. We left at 10 am and returned at 6pm for our bags before a train journey home. I was nervous about travelling solo with my daughter, my partner found the hotel on here and it did live up to reviews and expectations. I felt completely comfortable and welcome. Good location in proximity to convenience stores, cafes/eateries and bars. Also close links to Victoria station/subway and Apollo Victoria where i was taking my daughter to Watch Wicked. Hotel clean and well maintained throughout. External and internal doors safe and secure. Room and wash facilities clean and well stocked. Our room was a Twin room on the 3rd floor. I can understand why some may find the stairs less than ideal but for a Victorian property it’s to be expected. We did as many steps in the city streets. Beds comfortable with one pillow and a cushion, I prefer two pillows but it didn’t affect sleep at all. I didn’t ask for a second pillow but I’m sure if I did they would have provided. Full nights sleep with no internal disturbances or outside noise. Rooms warm with a ceiling fan and openable windows. Breakfast room homely feel, which offered menu choice with good quality produce and top notch service. There were also returning customers during our stay which is always a good sign. Overall I found this little gem to be good value for money. I also feel customers experience is valued by staff here which naturally would uphold their hospitality standards. Would definitely return.

There isn’t anything I disliked, however the only constructive critique I could give for the room we had, the leather high back chair towers the counter space. To avoid having to lean over its back when using the drinks station or using the mirror, it requires moving outwards which then blocks the bottom of the second bed. It also doesn’t coincide with the height of the dressing table/counter top, when seated it drops you quite low. Maybe an under counter stool or lower backed chair would be more suitable.

Our room (no 5) was on the 1st floor and was a good size with doors opening to a small balcony overlooking the street. The bathroom was a decent size with a really good shower and everything was really clean, new towels and bins emptied every day. We woke up at 7am every morning to the smell of breakfast being made which was a great way to start the day. The breakfast was very good and the owners and staff who served it were brilliant. The reception staff were always very nice and helpful whether it was 1st thing in the morning or late at night when we came in after a show. The hotel itself is perfectly located for visiting London sights with quite a few within 20 mins walking and Victoria station and underground 10 mins walk for places further away. There are plenty of places to eat nearby and lots of shops for anything you might need. Would definitely stay here again.

Nothing, everything was great.

The room was clean and comfortable. A decent size for a city hotel room. The owners/staff were very nice and breakfast was very good. You are served your choice from a small menu along with toast, juice coffee/tea. Bus route 24 is just outside and the underground station is a 10 minute walk.

The people who ran it and other employees were helpful. The breakfast was great. Bus 24 stopped right outside the hotel.

I chose a very small room which was a bit inconvenient for two people. That was my decision. Also I was aware that the room was up 6 flights of stairs which could be daunting to some travelers. The man who checked us in carried one bag up for us. That was very kind. You would only want carryon luggage as we had. We were aware of all of these factors ahead of time.

Stayed for 2 nights, a party of five. A lovely stay. Rooms were clean and adequate. All slept well as the area was very quiet. Breakfast was lovely. But the most appealing part is the owners, brothers, Peter and Bernard. They were both so welcoming and friendly as were all their staff. But I must say Peter went above and beyond to help one of our party resolve a small travel issue they had, which he didn't have to do, and that kind gesture made such a difference. We really appreciated it . Area is great to stay in to get around London as close to VIctoria Station 8 min walk or Pimllico tube 5 min walk. Bus 24 outside also. 10 min walk to Appollo Victoria theatre. Lovely restaurants close by and convenience shops. Highly highly recommend.

Nothing

From our arrival to our leaving our experience of this lovely wee hotel, owners and staff was excellent. The hotel was immaculately clean and, although rooms are not huge they are totally adequate and the bed was super comfortable. There were all the necessary requirements and ample storage space. An added bonus was the fact that the area is very quiet and a good night’s sleep was enjoyed each night of our visit. Our experience at breakfast was also first class with very efficient service and hot, freshly cooked food or continental choices available.

Everything was perfect.

arrived earlier than they expected , waited in Reception untill my collleague joined me .within less than20mins i was told our rooom was ready and I could go in, where i would be more comfortable and could enjoy a Cuppa and when my colleague arrived they would bring her to the room. Breakfast lovely and freshly cooked, Handy bus stop out side . Thoroughly enjoyed our Stay. very pleasant local Italian Restaurant.

as a vertically challenged person, towel racks too high to reach my colleague had to passs them down , also Extra pillows too high in top cupboard had to use coat hanger to open and hook them down.