Everything went smooth and perfect! I arrived minutes after my booking, they didn't realized I have done it but effective immediately they gave me my room and everything was perfect! The room was very tiny but for me alone was perfect! I had coffee and milk for breakfast and an electric kettle. They also left me some cookies that were delicious!

I think if I had to say something that wasn't good enough was that my room was on between floors and the lift didn't get there so I had to go down stairs half a floor with my luggage in order to get to my room. Anything else I would say was very good and comfortable!

Very nicely decorated , clean and bed was comfortable. Excellent breakfast.

I had room 206 which could be described as a glorified cupboard. I was comfortable whilst in bed, but the rest of the room was in my view not fit for purpose. It was exceedingly small and I had to squeeze sideways past the bed and could hardly lean over the sink as it was so m small and situated under a cabinet that I had to duck under to clean my teeth. As the hotel was full I couldn’t change rooms.

I stayed in room number 204 between 2nd and 1st floor. The room was really small (as announced) but enough for one person for a couple of nights. The room was clean and was equipped with everything necessary incl. a hair dryer and a kettle. The bed was ok, the blanked and he pillow really nice. There was enough light from the window and I was not disturbed by any sounds or smells. Good value for money. Location could not be better.

No major disadvantages, but: If you have a lot of clothes you need to hang, you might struggle. Unstable Wi-fi, you need to reconnect quite often, but the speed is ok. During my 3 nights stay, once I did not receive a spare toilet roll within the cleaning process, but apart of this the room was properly cleaned. In the end of my stay I called the reception and asked if they could send someone to help me with my luggage right before check out, but nobody came. You can let your luggage stay stored for a couple of hours before your departure, but it is just under the stairs, no locked room. There are rooms situated between the floors, as mine, be prepared to drag your luggage up or down the stairs as the lift does not stop "in the middle".

The hotel has a good location but it is a bit difficult to find at first and Ilchester gardens is a helpful clue! I like the conversion and my small (and quiet) room had all that I needed. It will be nice to have the option of breakfast at the hotel when the renovation has been completed. And, being elderly, I shall be glad of the lift. The staff were all polite and helpful. Thank you.

Not having to climb so many stairs up to the second floor and then down about 10 stairs to my secluded room!

Newly renovated, still fresh. Lovely staff, welcoming and friendly. Super good location, close to the metro, city center, lots of pubs and restaurants, parks.

Rooms are small - to be expected for this neighbourhood. My room was on the ground floor, with doors opening towards the garden. Would have loved to have a little delimitation for that area, as it is it's a little uncomfortable having the doors open, as you can hear staff passing by.

Clean, well presented, good location and helpful staff

The room was cosy and the bedding was great, soft and clean. The location of the property is very close to the tube.

The property is a bit hard to find as it was just a small sign on a roof light. It’s currently renovating so there might be some noise during the time we were there, but a receptionist gave us a box of chocolate so we were happy with it 😊

Room was adequate size and very clean. Smart building. Check in was efficient and quick. Location great-short walk (5 mins) to numerous restaurants and 15 minute walk to Portabello Road.

No breakfast facility, but no problem as there are plenty of places within a short distance 2-3 mins that serve excellent breakfast if that is your need.

Loved the location and staff was very friendly/nice. Loved the upgraded bathroom.

Had no hand towels or wash cloths.

The hotel is in a lovely safe area and a great central location for a short taxi ride to Paddington station and walking distance to Bayswater & Queensway tube stations. Also close to local shops and pubs. The hotel reception is modern and the reception staff were friendly enough. The reception had a storage area there for us to store our suitcases when we checked out, which was handy. The hotel room was lovely, modern, clean and tidy with modern furnishings. The bathroom had been newly renovated with floor to ceiling tiles and modern toilet and shower. Good hot water pressure. Comfy bed. Would've been nice to have better TV/Sky movie channels.

Although the bathroom has been renovated and modernised, there isn't much bench space for toiletries and just a basin without any benches on the side. Unfortunately, most hotel rooms in London are very small unless you want to pay a lot more for a room. Makes it quite crammed when you two people need to open up their suitcases. We had breakfast there one morning and the food was ok, but the seating area is in a very small crammed space so you feel like you're sitting right next to other tables, which wasn't ideal.