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+1-833-728-20415,111 reviews
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$1371, Kensington Garden Square, London, W2 4BH, United Kingdom
Reservations:
+1-833-728-20415,111 reviews
1/38
Free wifi
Bar
Tour desk
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Welcome to the Phoenix Hotel, your charming retreat nestled in the heart of London! Starting at just $137 a night, this delightful 4-star hotel offers an escape from the hustle and bustle of the city while keeping you conveniently close to all the action. Located at 1 Kensington Garden Square, you’ll find yourself just 2.8mi from the vibrant city center, making it easy to dive into all the exciting sights and experiences London has to offer.
With over 5,111 glowing reviews, our guests can’t stop raving about their stay! Enjoy complimentary Wi-Fi to stay connected, a bar to unwind after a busy day, and a dedicated 24-hour front desk to assist with all your needs. Planning to host a meeting or banquet? We’ve got you covered with our meeting facilities (additional charges apply), ensuring your events are as smooth as can be. For those seeking comfort, our non-smoking rooms are equipped with free toiletries and cozy bathtubs that invite you to relax and recharge after a day of exploration.
Whether you're visiting for business or pleasure, the Phoenix Hotel is here to make your stay memorable. Feel free to pop by our tour desk to get insider tips about local attractions, or simply take a moment to soak in the views from our upper floors accessible by elevator. With amenities designed to cater to your every whim, we're excited to welcome you to your home away from home in London!
At the Phoenix Hotel, we believe your comfort is paramount, and our wide variety of room types caters to everyone’s needs—from solo travelers to families of ten! Cozy up in our Small rooms for an intimate escape or stretch out in lavish Executive rooms with a king-size bed, ideal for those who enjoy a bit of extra space. Traveling with a group? Our Grand Deluxe option holds up to 16 guests, perfect for making lasting memories with your loved ones. Each room is designed to elevate your stay with modern comforts that ensure restful nights after busy days exploring the enchanting streets of London.
But wait, there’s more! Our stellar location means you’re just a stone’s throw away from iconic landmarks and attractions. Stroll through the beautiful Kensington Gardens, indulge in retail therapy at nearby boutiques or sample local delicacies at charming eateries. Feeling adventurous? Make your way to the vibrant markets or hop on the tube to further uncover London’s hidden canyons of culture and excitement. After a day of making memories, retreat to our inviting bar for a well-deserved refreshment and share tales of your adventure with fellow travelers.
Ready to take that well-earned break? With payment options including Mastercard, Visa, American Express, and Maestro, booking your unforgettable getaway has never been easier. The Phoenix Hotel prioritizes your satisfaction and ensures you have everything you need at your fingertips. So, what are you waiting for? Pack your bags, grab your camera, and let the Phoenix Hotel be your gateway to the unmissable magic of London!
Closest airports
London City Airport
10.5miLondon Heathrow Airport
11.9miLondon Gatwick Airport
24.7miLuton Airport
26.1miLondon Stansted Airport
31.5miFree wifi
Bar
Tour desk
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Bathtub
Show 6 photos
Standard Room
1 Double Bed
1 Twin Bed
65 sqft
Free wifi
Flat-screen TV
Tea/Coffee maker
+
More details
With free WiFi, this room offers private bathrooms and a double bed. Please note that all Double rooms are nonsmoking rooms.
Show 7 photos
Standard, 1 Twin
1 Twin Bed
45 sqft
Private Bathroom
Flat-screen TV
Tea/Coffee maker
Upper floors accessible by elevator
+
More details
Welcome to our cozy Single Room featuring a comfortable Twin bed, a private bathroom with free toiletries, and easy elevator access to upper floors. Perfect for solo travelers looking for a convenient and comfortable stay.
Show 4 photos
Deluxe
1 Double Bed
75 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
Indulge in comfort and luxury in our spacious Deluxe Double Room, featuring a cozy double bed and a relaxing bathtub. Perfect for 2 adults and 1 child, with free toiletries provided for a pampering stay.
Show 4 photos
Small, 1 Twin
1 Twin Bed
55 sqft
Private Bathroom
Flat-screen TV
Tea/Coffee maker
Upper floors accessible by elevator
More details
Cozy double room with a twin bed, perfect for solo travelers, offering privacy with a private bathroom and free toiletries. Accessible by elevator on upper floors.
Show 8 photos
Standard, Triple
3 Twin Beds
85 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
x3
+
x4
More details
Triple Room
Show 6 photos
Standard, 2 Queen
2 Double Beds
2 Queen Size Beds
Free wifi
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
Show 6 photos
Standard, 2 Twin
2 Twin Beds
65 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
Show 4 photos
Small, 1 Bed
50 sqft
Flat-screen TV
Tea/Coffee maker
+
More details
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Show 4 photos
Deluxe, 1 Double
75 sqft
Flat-screen TV
Tea/Coffee maker
+
More details
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Show 3 photos
Standard, 2 Double/2 Single
2 Double Beds
160 sqft
x4
+
x3
More details
Standard is 161 square feet and includes either 2 double beds 131-150 width or 2 single beds 80-130 width.
Show 4 photos
Deluxe, Twin
2 Twin Beds
75 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
Executive
1 Twin Bed
x4
+
x3
More details
8.2
5,111 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇮🇪
Alida
8.2
January 2024
The hotel is in a perfect position to reach the city centre using the underground (two stations are close to it, which means you can find three lines of underground and go almost everywhere). The room was clean, the staff was kind and the breakfast was varied, good for both sweet and savoury taste
The size of the room is not big but for few nights it's still pretty comfortable
🇩🇪
Lea
9.1
May 2022
The room itself was perfectly fine for one person, it was clean, especially the bathroom. The bed was comfortable was well and the surrounding area just perfect for a city trip. There were two underground stations (Queensway and Bayswater) in walking distance,the first one even with an elevator, so perfect if you have a heavy suitcase. Kensington gardens were literally right around the corner. The breakfast buffet was perfectly fine and you were even able to order some additional breakfast options. As a solo female traveller I felt really safe at the hotel. I have been to London several times now and this was the best hotel I´ve stayed at.
The window in my room wasnt properly insulated (and had no lock...) so cold air was coming into my room through out the entire night and the small radiator wasnt working too. HOWEVER upon request a portable radiator was brought to my room a few hours later and the original radiator was working as well now, which solved the problem of a freezing room for the rest of my stay.
🇸🇬
Ruth
9.1
December 2022
Fantastic location in Kensington; within a square of many other hotels and serviced apartments making us feel very safe. We enjoyed the quiet away from the crowds in central London, yet upon exiting the lane is a row of eateries, supermarkets, Boots, and the nearest train station just a 3 min walk away. A 6-7 min walk brings us to yet another train station, and a 15 min walk takes us to Paddington station, perfect for travellers heading to the airport or other cities in the UK. A 25-30 min train/bus ride brings us right to Soho. Staff are friendly and welcoming and the hotel lobby has a huge area for one to rest on the comfortable chairs and sofas with plugs provided. Breakfast is included as well. The room we booked had sufficient space for two of us.
The space is clean on the whole but there are certain spots hidden away e.g. ridges of the heater, towel hanger in the toilet, that could be better dusted.
🇺🇦
Annagladishewa
8.2
July 2022
Perfect location, tidy room, friendly team, tasty breakfast
No hair conditioner, only shampoo. Seriously strange. Sound isolation is not the best, you can hear your neighbor's TV very well. Aircon was pretty weak, had to turn on a ventilator in +20. The rest was good.
🇩🇪
Cécile
8.2
March 2022
This is a very nice hotel. Excellent location, good breakfast, friendly staff, nice bar/lounge area.
The room was really tiny, not optimal when you're large. The shower head is fixed on the wall, so not very practical. Also, might not be great for people with mobility issues, there are stairs to get to the hotel and even to the elevator (which is very very very slow).
🇱🇻
Marta
9.1
March 2024
In my really tiny single room I had all my practical necessities - hair dryer, electric kettle (with some tea, coffee, cacao, cookies :) mini-fridge (on request), possibility to charge gadgets with EU USB cable. Good view to the small park through the 3rd floor window. Good room make-up every day :) Breakfast - not very rich with hot foods, but I enjoyed coffee served individually in thermo mug :) + alternative milk choices. Laconic but responsive communication from the stuff.
It was quite noisy due to bad sound isolation from outside and from other rooms. Window doesn`t opens fully so it`s hard to get enough fresh air. But it`s good that it opens at all! Bed and pillows quite solid, too stony for me.. Shower - only rain shower, no possibility to wash just hair.
🇺🇸
Jiwon
9.1
December 2023
Very close to the tube and Kensington Gardens, with nice pubs and restaurants nearby as well as a Boots / Tesco / Sainsbury's. The breakfast buffet had a good selection and the staff were very helpful and friendly. I get cold easily and found my room to be just the right temperature, and was pleased with the hot water and water pressure of the shower.
The radiator or vent in the bathroom was a bit loud whenever I turned on the bathroom light -- I personally had no issues and did not ask for this to be addressed, but a light sleeper may have some trouble because it stays loud for about ~20 minutes after the light is off.
🇳🇱
Gerrit
8.2
December 2022
Good option if you want a decent hotel without spending a fortune in London. Rooms are tiny and no frills, but they're clean and comfy, breakfast is included and the location in Kensington - close to several subway stops - is convenient.
Room was ridiculously hot when I entered. Thankfully I could shut down the heater and open a window, which took care of it.
🇩🇪
Lea
8.2
November 2023
This was my second start at the Phoenix Hotel and just as last time I’ve really enjoy my stay at this hotel. The rooms including the bathroom are always clean, the location is brilliant (with three underground lines right around the corner), and the staff is incredibly kind.
This time my room had a little bit less storage space than last time and the view wasn’t the best either, but considering that you are probably spending more time out and about it wasn’t that big of a deal. I did however had once again some issues with the heating which was a bit of a bummer but the issue was fixed by the time I returned to the hotel that day. There was also a brief power outage in my room, but that one was fixed by the time I’ve returned to my room from the reception which shows how brilliantly helpful the staff is.
🇸🇬
Shawne
8.2
October 2023
The location simply cannot be beat. In the heart of Bayswater, you're four minutes from the nearest tube station and six from another, both of which provide excellent connections all around London. Lots of food and drink options, including some late-night shopping for snacks and sundries also available nearby. The hotel room itself is very small and compact but comfortable for one person. It's clean, there's a lift, and it's good value for money in London, which is notoriously expensive where accomodation is concerned.
The hotel itself is a little old and shabby, but it's well-maintained for what it is. You get a decent bang for your buck even if it isn't luxurious or spacious. The single room for a solo traveller really is that though - there's not much room for anything or anyone else. The location is great - it's located in a very quiet square which can feel a bit spooky for travellers returning late. But never had any issues and there's always someone at reception to let you in after hours.
Attractions
Lord's Cricket Ground
1.3miBomber Command Memorial
1.9miPrimrose Hill
2.1miLyric Theatre London
2.4miQueen's Theatre
2.4miHer Majesty's Theatre
2.5miAmbassadors Theatre
2.6miLyceum Theatre
3miDuchess Theatre
3miNovello Theatre
3miSir John Soane's Museum
3.1miLambeth Palace
3.2miGabriel's Wharf
3.5miAscot
22.2miRochester
31miAttractions
Lord's Cricket Ground
1.3miBomber Command Memorial
1.9miPrimrose Hill
2.1miLyric Theatre London
2.4miQueen's Theatre
2.4miHer Majesty's Theatre
2.5miAmbassadors Theatre
2.6miLyceum Theatre
3miDuchess Theatre
3miNovello Theatre
3miSir John Soane's Museum
3.1miLambeth Palace
3.2miGabriel's Wharf
3.5miAscot
22.2miRochester
31miAirports
London City Airport
10.5miLondon Heathrow Airport
11.9miLondon Gatwick Airport
24.7miLuton Airport
26.1miLondon Stansted Airport
31.5miFree wifi
Bar
Tour desk
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Bathtub
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Snack bar
Tea/Coffee maker
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Tour desk
General
Carpeted
Elevator
Family rooms
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Media & Technology
Flat-screen TV
Radio
Telephone
TV
Physical distancing
Cashless payment available
Room Amenities
Fan
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Visa,
American Express,
Maestro,
Cash only
This property accepts cash.
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