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8.2

5,111 reviews

Phoenix Hotel

Phoenix Hotel

1, Kensington Garden Square, London, W2 4BH, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Free wifi

Bar

Tour desk

24-hour front desk

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Free toiletries

Phoenix Hotel

Welcome to the Phoenix Hotel, your charming retreat nestled in the heart of London! Starting at just $147 a night, this delightful 4-star hotel offers an escape from the hustle and bustle of the city while keeping you conveniently close to all the action. Located at 1 Kensington Garden Square, you’ll find yourself just 2.8mi from the vibrant city center, making it easy to dive into all the exciting sights and experiences London has to offer.

With over 5,111 glowing reviews, our guests can’t stop raving about their stay! Enjoy complimentary Wi-Fi to stay connected, a bar to unwind after a busy day, and a dedicated 24-hour front desk to assist with all your needs. Planning to host a meeting or banquet? We’ve got you covered with our meeting facilities (additional charges apply), ensuring your events are as smooth as can be. For those seeking comfort, our non-smoking rooms are equipped with free toiletries and cozy bathtubs that invite you to relax and recharge after a day of exploration.

Whether you're visiting for business or pleasure, the Phoenix Hotel is here to make your stay memorable. Feel free to pop by our tour desk to get insider tips about local attractions, or simply take a moment to soak in the views from our upper floors accessible by elevator. With amenities designed to cater to your every whim, we're excited to welcome you to your home away from home in London!

At the Phoenix Hotel, we believe your comfort is paramount, and our wide variety of room types caters to everyone’s needs—from solo travelers to families of ten! Cozy up in our Small rooms for an intimate escape or stretch out in lavish Executive rooms with a king-size bed, ideal for those who enjoy a bit of extra space. Traveling with a group? Our Grand Deluxe option holds up to 16 guests, perfect for making lasting memories with your loved ones. Each room is designed to elevate your stay with modern comforts that ensure restful nights after busy days exploring the enchanting streets of London.

But wait, there’s more! Our stellar location means you’re just a stone’s throw away from iconic landmarks and attractions. Stroll through the beautiful Kensington Gardens, indulge in retail therapy at nearby boutiques or sample local delicacies at charming eateries. Feeling adventurous? Make your way to the vibrant markets or hop on the tube to further uncover London’s hidden canyons of culture and excitement. After a day of making memories, retreat to our inviting bar for a well-deserved refreshment and share tales of your adventure with fellow travelers.

Ready to take that well-earned break? With payment options including Mastercard, Visa, American Express, and Maestro, booking your unforgettable getaway has never been easier. The Phoenix Hotel prioritizes your satisfaction and ensures you have everything you need at your fingertips. So, what are you waiting for? Pack your bags, grab your camera, and let the Phoenix Hotel be your gateway to the unmissable magic of London!

Closest airports

London City Airport

10.5mi

London Heathrow Airport

11.9mi

London Gatwick Airport

24.7mi

Luton Airport

26.1mi

London Stansted Airport

31.5mi

Most popular amenities

Free wifi

Bar

Tour desk

24-hour front desk

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Free toiletries

Bathtub

Rooms

Twin Room in Phoenix Hotel

Show 6 photos

Standard, 2 Twin

2 Twin Beds

65 sqft

Private Bathroom

Bathtub

Flat-screen TV

Tea/Coffee maker

+

More details

With free WiFi, this room offers private bathrooms and 2 single beds. Please note that all Twin rooms are nonsmoking rooms.

Single Room in Phoenix Hotel

Show 7 photos

Standard, 1 Twin

1 Twin Bed

45 sqft

Private Bathroom

Flat-screen TV

Tea/Coffee maker

Upper floors accessible by elevator

+

More details

Welcome to our cozy Single Room featuring a comfortable Twin bed, a private bathroom with free toiletries, and easy elevator access to upper floors. Perfect for solo travelers looking for a convenient and comfortable stay.

Deluxe Double Room in Phoenix Hotel

Show 4 photos

Deluxe

1 Double Bed

75 sqft

Private Bathroom

Bathtub

Flat-screen TV

Tea/Coffee maker

x4

+

x3

More details

Indulge in comfort and luxury in our spacious Deluxe Double Room, featuring a cozy double bed and a relaxing bathtub. Perfect for 2 adults and 1 child, with free toiletries provided for a pampering stay.

Small Double Room in Phoenix Hotel

Show 4 photos

Small, 1 Twin

1 Twin Bed

55 sqft

Private Bathroom

Flat-screen TV

Tea/Coffee maker

Upper floors accessible by elevator

More details

Cozy double room with a twin bed, perfect for solo travelers, offering privacy with a private bathroom and free toiletries. Accessible by elevator on upper floors.

Triple Room in Phoenix Hotel

Show 8 photos

Standard, Triple

3 Twin Beds

85 sqft

Private Bathroom

Bathtub

Flat-screen TV

Tea/Coffee maker

x3

+

More details

Show 4 photos

Small, 1 Bed

50 sqft

Flat-screen TV

Tea/Coffee maker

+

More details

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

Show 4 photos

Deluxe, 1 Double

75 sqft

Flat-screen TV

Tea/Coffee maker

+

More details

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Show 3 photos

Standard, 2 Double/2 Single

2 Double Beds

160 sqft

x4

+

x3

More details

Standard is 161 square feet and includes either 2 double beds 131-150 width or 2 single beds 80-130 width.

Standard, 2 Queen

2 Double Beds

2 Queen Size Beds

x4

+

x3

More details

Two Double Beds

Show 3 photos

Standard Room

1 Double Bed

1 Twin Bed

x4

+

x3

More details

Standard

Executive

1 Twin Bed

x4

+

x3

More details

Room Executive

Executive, Queen

1 Queen Size Bed

x4

+

x3

More details

Executive Queen Bed

Guest reviews

8.2

5,111 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇮🇪

Alida

8.2

January 2024

The hotel is in a perfect position to reach the city centre using the underground (two stations are close to it, which means you can find three lines of underground and go almost everywhere). The room was clean, the staff was kind and the breakfast was varied, good for both sweet and savoury taste

The size of the room is not big but for few nights it's still pretty comfortable

🇩🇪

Lea

9.1

May 2022

The room itself was perfectly fine for one person, it was clean, especially the bathroom. The bed was comfortable was well and the surrounding area just perfect for a city trip. There were two underground stations (Queensway and Bayswater) in walking distance,the first one even with an elevator, so perfect if you have a heavy suitcase. Kensington gardens were literally right around the corner. The breakfast buffet was perfectly fine and you were even able to order some additional breakfast options. As a solo female traveller I felt really safe at the hotel. I have been to London several times now and this was the best hotel I´ve stayed at.

The window in my room wasnt properly insulated (and had no lock...) so cold air was coming into my room through out the entire night and the small radiator wasnt working too. HOWEVER upon request a portable radiator was brought to my room a few hours later and the original radiator was working as well now, which solved the problem of a freezing room for the rest of my stay.

🇸🇬

Ruth

9.1

December 2022

Fantastic location in Kensington; within a square of many other hotels and serviced apartments making us feel very safe. We enjoyed the quiet away from the crowds in central London, yet upon exiting the lane is a row of eateries, supermarkets, Boots, and the nearest train station just a 3 min walk away. A 6-7 min walk brings us to yet another train station, and a 15 min walk takes us to Paddington station, perfect for travellers heading to the airport or other cities in the UK. A 25-30 min train/bus ride brings us right to Soho. Staff are friendly and welcoming and the hotel lobby has a huge area for one to rest on the comfortable chairs and sofas with plugs provided. Breakfast is included as well. The room we booked had sufficient space for two of us.

The space is clean on the whole but there are certain spots hidden away e.g. ridges of the heater, towel hanger in the toilet, that could be better dusted.

🇺🇦

Annagladishewa

8.2

July 2022

Perfect location, tidy room, friendly team, tasty breakfast

No hair conditioner, only shampoo. Seriously strange. Sound isolation is not the best, you can hear your neighbor's TV very well. Aircon was pretty weak, had to turn on a ventilator in +20. The rest was good.

🇩🇪

Cécile

8.2

March 2022

This is a very nice hotel. Excellent location, good breakfast, friendly staff, nice bar/lounge area.

The room was really tiny, not optimal when you're large. The shower head is fixed on the wall, so not very practical. Also, might not be great for people with mobility issues, there are stairs to get to the hotel and even to the elevator (which is very very very slow).

🇱🇻

Marta

9.1

March 2024

In my really tiny single room I had all my practical necessities - hair dryer, electric kettle (with some tea, coffee, cacao, cookies :) mini-fridge (on request), possibility to charge gadgets with EU USB cable. Good view to the small park through the 3rd floor window. Good room make-up every day :) Breakfast - not very rich with hot foods, but I enjoyed coffee served individually in thermo mug :) + alternative milk choices. Laconic but responsive communication from the stuff.

It was quite noisy due to bad sound isolation from outside and from other rooms. Window doesn`t opens fully so it`s hard to get enough fresh air. But it`s good that it opens at all! Bed and pillows quite solid, too stony for me.. Shower - only rain shower, no possibility to wash just hair.

🇺🇸

Jiwon

9.1

December 2023

Very close to the tube and Kensington Gardens, with nice pubs and restaurants nearby as well as a Boots / Tesco / Sainsbury's. The breakfast buffet had a good selection and the staff were very helpful and friendly. I get cold easily and found my room to be just the right temperature, and was pleased with the hot water and water pressure of the shower.

The radiator or vent in the bathroom was a bit loud whenever I turned on the bathroom light -- I personally had no issues and did not ask for this to be addressed, but a light sleeper may have some trouble because it stays loud for about ~20 minutes after the light is off.

🇳🇱

Gerrit

8.2

December 2022

Good option if you want a decent hotel without spending a fortune in London. Rooms are tiny and no frills, but they're clean and comfy, breakfast is included and the location in Kensington - close to several subway stops - is convenient.

Room was ridiculously hot when I entered. Thankfully I could shut down the heater and open a window, which took care of it.

🇩🇪

Lea

8.2

November 2023

This was my second start at the Phoenix Hotel and just as last time I’ve really enjoy my stay at this hotel. The rooms including the bathroom are always clean, the location is brilliant (with three underground lines right around the corner), and the staff is incredibly kind.

This time my room had a little bit less storage space than last time and the view wasn’t the best either, but considering that you are probably spending more time out and about it wasn’t that big of a deal. I did however had once again some issues with the heating which was a bit of a bummer but the issue was fixed by the time I returned to the hotel that day. There was also a brief power outage in my room, but that one was fixed by the time I’ve returned to my room from the reception which shows how brilliantly helpful the staff is.

🇸🇬

Shawne

8.2

October 2023

The location simply cannot be beat. In the heart of Bayswater, you're four minutes from the nearest tube station and six from another, both of which provide excellent connections all around London. Lots of food and drink options, including some late-night shopping for snacks and sundries also available nearby. The hotel room itself is very small and compact but comfortable for one person. It's clean, there's a lift, and it's good value for money in London, which is notoriously expensive where accomodation is concerned.

The hotel itself is a little old and shabby, but it's well-maintained for what it is. You get a decent bang for your buck even if it isn't luxurious or spacious. The single room for a solo traveller really is that though - there's not much room for anything or anyone else. The location is great - it's located in a very quiet square which can feel a bit spooky for travellers returning late. But never had any issues and there's always someone at reception to let you in after hours.

Points of Interest Around Phoenix Hotel

Attractions

Lord's Cricket Ground

1.3mi

Bomber Command Memorial

1.9mi

Primrose Hill

2.1mi

Lyric Theatre London

2.4mi

Queen's Theatre

2.4mi

Her Majesty's Theatre

2.5mi

Ambassadors Theatre

2.6mi

Lyceum Theatre

3mi

Duchess Theatre

3mi

Novello Theatre

3mi

Sir John Soane's Museum

3.1mi

Lambeth Palace

3.2mi

Gabriel's Wharf

3.5mi

Ascot

22.2mi

Rochester

31mi

Amenities of Phoenix Hotel

Free wifi

Bar

Tour desk

24-hour front desk

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Free toiletries

Bathtub

Stay rules - Phoenix Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property