Location is fantastic, as always. I have to say the bed and pillows were heavenly.

Breakfast was fairly poor, but I guess sufficient. It doesn't make sense to sign a bill of ~£30 when it's included in the room. I had dinner one evening, and unfortunately had to wait over 20 minutes for what tasted like canned tomato soup (breads were excellent!). Also, the minibar system just gave me anxiety. I moved some drinks around to make room for other items, and they were directly charged to my room. Your colleague at the check out was really helpful and settled the bill immediately.

best location, best staff, best reception. I used stay in this hotel whenever I visit london and this year ai was surprised of the low rating given to the hotel in booking.com. Honestly its not reporting the overall hotel experience. I give it 8.5 to 9 rating. we came so early and the reception was soo kind and allow us to check in. whenever we call for any service they are responsive. its safe hotel. and really made my visit to london very convenient

nothing . it was perfect

The staff was amazing, the room was spacious and the interior is so nice, the view of the room was amazing, the location is brilliant it is so close to everything

The only downside of this hotel is the food, I ordered in room dining several times and to be honest it wasn’t as good as I expected other than that everything was perfect

The location of the hotel is perfect, it is close to all the landmarks, the room is great even if the furniture is a little old, but it is worth the experience and I would like to visit you again

When I called them to remove the drinks, they told me to pay if I wanted to remove the drinks, which is the first time I see such a thing, and instead they gave me a mini fridge in the room.

I liked my big hotel room with the minibar at the side and the views were nice from my room

Prices were really expensive but it is a luxury class hotel so that comes with it all together. Mattress felt a bit hard to sleep on but got used to it the next following day.

location tasty food

in room dining prices are too high. if you left the dining in table or tray out side the room, the staff are not taking them away immediately but it still there to the next day or even the day after! the house keeping are not coming by there own, you have to call them many times to come to clean. some floors and rooms smells hashish. the holding amounts has not coming back to our bank account yet since a month ago!

1. Hotel Location is perfect 2. customer service improved than previous visit ( specially Mohammed and Abdullah were so helpful and friendly ) 3. The Hyde restaurant & Par staff were friendly( kelly , kasun , win ) Hotel Safety

1.i have requested the room to be in high floor and i didn’t get it.

The location of the hotel is very amazing Where there is everything you need around it.

A small note, I hope it will be a positive for the hotel management, which is the furniture that needs to be renovated, especially the carpet.

amazing location everything is near ( Hyde park , HARRODS, boss , Rolex etc…) even the check me in early at the hotel that’s was great and the staff was friendly and friendly, thanks the park tower for a wonderful stay with you .

Concierge staff were super helpful. the location is very central, walking distance from Haroods, Hydepark is just cross the road, and Knightsbridge underground is just next to the hotel.

Business center PC are bit old but they do the job