The location is very good for us visiting our family in the area. It was a comfortable bed, with a nice quilt.

In the past when we booked directly through the accommodation website the rooms have been exceptional. To allow us to visit family as often as we can, we started to book via booking.com to save a bit of cash. However we have noticed that the rooms we have been given when going via booking.com have not been as nice as via their own website, for example the room we were given on this visit had a very marked carpet, marks on the wall and the radiator was a bit hit and miss for working. Is this a usual occurrence?

The rooms are in a completely separate building to the pub, which I wasn't expecting. This meant that noise levels were pretty low, and it was much more like staying in a for-real hotel than staying in a pub. Unexpectedly good. Also, the breakfast was buffet-style, and was all fresh, with runny egg yolks, and wins the award for the first breakfast buffet I've had with unlimited fried bread included. Ridiculous.

I'm not sure I can really fault the hotel stay, breakfast, or the pub itself considering the price. My only negatives stem from the area itself - I did take a walk to a nearby supermarket and it was all a bit decrepid, there was a heavy homeless presence and being a solo traveller I did feel quite uncomfortable at times. Having said that, the actual location of the pub/hotel was on a balcony overlooking the canal, so still managed to make the most of it.

Lovely comfortable room. Lovely decor, very homely. Bed was soooo comfortable! I have a bad back & normally wake up with backache but not this time.....had a great night's sleep! 😁 Fab bathroom, again tastefully decorated. Plus it had a little metal corner shelf to put your toiletries on.....brilliant! Plenty of electrical sockets and USB sockets 👍 Great lighting! A powerful hairdryer that worked perfectly and an iron and ironing board! All in all a fab stay and will be returning 😁👍

Not a criticism, as it didn't affect my stay one bit, but do like a bit of a larger TV, although the one in our room was perfectly decent and had a great picture 👍

Very comfortable beds, friendly staff. Spacious rooms that were well decorated. Everything was very nice and incredible value for money. The breakfast was outstanding. The hotel itself far exceeded my expectations and the staff were lovely.

It's a great location being next to the water however, the picture of the pub and the canal is a little deceptive. I went for a nice walk in both directions and it was very industrial, lots of litter, near some very busy roads which means it's not as peaceful as that initial picture leads you to believe. Potentially my fault not researching the area very much and being drawn in by the first picture. Overall, a great hotel and I would stay again

The welcome, the room all was wonderful

My daughter and I had an evening meal in the adjacent pub. we were rather fed up when at 1bout 8pm we asked for coffee at the end of our meal to be told the pub was closing and the coffee machine had been turned off and cleaned!! This was a Sunday evening! On Monday morning when I went to the pub for breakfast I asked if it would be possible please for someone to bring me the food - I have mobility problems- rather than me having to serve myself from the buffet. I was told rather grumpily that was certainly not possible. All the other 6 hotels at which I stayed - including the Premier Inn - had made sure that someone was able to do that for me and I was very grateful. What a pity that the dining room should let down the hotel.

Did book in advance, aware of multiple local events so was more than would normally pay. Arrived early and after a quick coffee our room was ready. All the staff were very helpful and friendly. We arrived back from our concert just in time for last orders, think we were last to leave the bar. Again, staff very friendly and politely reminded us of drinking up time. Lots of parking, no problem getting a table for breakfast, good selection, a!though I just had yoghurt and toast. Staff busy restocking and clearing tables. Overall, would stay again, very good location for motorway connections.

Coffee with breakfast was from machine, so not as nice as the one we paid for on arrival at the bar, but totally understand there would be no way to supply coffee on order to so many people. As expected in most places.

Overall the stay was great. The very little contact we had with the hotel staff was friendly and pleasant. You got the feeling that nothing was too much trouble. The pub was busy with a great atmosphere. there was an ABBA tribute act playing and it made for a great night. our evening meal was very enjoyable, and great value for money. The breakfast in the morning was buffet style, but everything was fresh and again very enjoyable.

There wasn't really anything to not like. its a perfect place to stay for an over night visit such as ours.

Room was large, king size bed, 2 chairs, large walk in shower, room spotless, tea coffee hot choc and biscuits were put in room, plus toiletries in bathroom, staff so friendly and helpful whenever you want more, the breakfast was far the best we have ever had, plenty of selection, all very hot, staff amazing.

There was nothing we didn't like, we had a 1st floor room that overlooked the carpark and honestly thought we wouldn't sleep well with noise, but we slept with windows open all night and never had any problems at all. We both slept really well.

Breakfast was plentiful and fresh. The staff were friendly and welcoming. There was plenty of choice. I would say that it would have been good to have some gluten free cereal and something to tell you whether the sausages on the break fast were gluten free. We could have asked though so it wasn’t a problem.

The room was large, clean and comfortable. My only slight criticism would be that the room was freezing when we went in and whilst it didn’t take long to warm up it was very cold for Mum who is very slight and elderly. There were no instructions on how to use the heater in her room either so that didn’t help. There was also no heating in the bathroom so l would suggest if you were there in winter once you had put the heater on it would be advisable to leave the bathroom door open so it could warm up.

Great staff! Wonderful breakfast that kept me filled up for many hours and had lots of choice. Very clean room with comfortable beds. Lighting in bathroom could have been better, but very clean, with a bath, shower and plenty of hot water, so it was still very good. Biscuits, coffee, hot chocolate and milk in the room. No fridge but the staff are so helpful they’d probably have found space in their fridge if necessary. I thought it might be noisy as it’s beside Costco and the motorway, but it was very quiet and calm in the room. Thank you Boat and Horses - I’d love to come back next trip here!

Maybe bathroom lighting, but really I was quite happy.