The location is amazing, right on The Esplanade and unlike some of the properties along there has well refurbished, modern rooms. Our room (29) had a double aspect, with a window at the side and then double full length doors leading onto a small balcony with 2 chairs. We were able to see the sunset and the sunrise as well as looking over the sea and all along The Esplanade. All the members of staff we met were enthusiastic, warm and informative

The walls are quite thin and we were woken by our neighbours in the room next door. The balcony felt a bit unsafe with an undulating floor and low railing.

from the moment we entered the hotel it felt welcoming and well maintained. The room was ready before the actual time we were given and the staff were wonderful helping my mother get her mobility trolley in through the door. the room was wonderful , lovely decor , the walk in shower looked new , everything we needed was there. the beds were comfortable and everything was exceptionally clean . the view from the room was so lovely and we would have loved to sit on the balcony with our afternoon tea but weather did not permit. breakfast was amazing , continental, full english, eggs different ways , salmon , everything you could ever want , food was hot and all looked fresh . coffee was good , choice of fruit juices. we didnt stay for dinner as met friends in town.

not much , the only thing i would suggest is turn the heating off at night as it became far too warm and we had to open windows. a little difficult with getting a mobility frame up the steps into reception and having to pat £15 fort overnight in te car park opposite the hotel but other than that nothing to complain about.

A lovely hotel with very efficient, friendly and helpful staff. Our super king room with a partial sea view was spacious and comfortable. We loved the large shower and the toiletries provided. There was a good choice of offerings at breakfast and we liked the sociable nature of the dining room. It was very busy because of the folk festival and we were impressed by the way that everyone was so welcome to take over the bars and play or listen to music. A lovely stay and we are looking forward to the next one.

Our king size bed had a very comfortable mattress but it was beginning to slope slightly on one side. It would be great if the door stop near the bed could either be moved or padded. Although we loved the large shower it meant that access to the loo was a little cramped. No parking.

The Hotel was very well-located for Sidmouth and all the surrounding attractions. The car park was situated right next to the hotel costing £15/ 24 hours - which I think is reasonable and is manned by friendly and helpful attendants. We had a beach-facing, well-decorated room with a very comfy bed, a large bathroom, and tea and coffee-making facilities. The room was bliss at night listening to the waves crash and we also had the added bonus of staying during the Regatta where we were treated to an amazing firework display over the beach which we enjoyed from the comfort of our room - we were very jealous of the guests with balconies! The Breakfast was very good and served at your table where you can choose exactly what you want. The hotel Staff are extremely friendly and there is a bar downstairs open to the public too with a good atmosphere. Although the hotel does cater more to older guests and is a dog-friendly hotel - I would recommend and stay again.

I feel the room was a little over-priced for the hotel - compared to other places we have stayed.

The proximity to the promenade. The style and historic properties of the building. It had been tastefully decorated, but retained the Edwardian character. The staff were all very helpful and warm. Breakfast was very nice, we didn’t eat dinner so can’t comment. It did cater for coach tours, so always busy.

There was no parking, but if you are happy to walk, and could find a spot on the seafront, it was free (I did, and left my car there for over 24hrs with no problems). Quite a few steps to negotiate internally, so would not be suitable for anyone infirm or disabled.

Lovely single room with sea view and small balcony. The hotel felt as if it had recently been refurbished - or was just exceptionally clean and bright! All the staff were very friendly and efficient. Nice bar with reasonably priced drinks. Great location on the front and very handy for the main bus stops.

Breakfast was a bit unimaginative but I think they were appealing to their core customer who is generally quite elderly and this may suit them. On my first morning a lady tried to come and clean my room at 8.40am! I put the Do not Disturb sign on the room at night and then it was fine - but I felt that was a bit early to expect a guest to be out of their room.

This hotel was in an excellent position, very near to the shops and just over the road from the beach. It was a lovely Regency building and our bedroom (with a little balcony) was very nice and comfortable. The staff were friendly and were very helpful in getting us a free parking space at the back of the hotel.

Breakfasts could have been a bit better. There was plain yoghurt in a bowl but only pots of strawberry yoghurt, no other flavours. The fruit salad was from tins. However, the cooked breakfasts were nice and they were one of the few places to do fried bread - my favourite.

Lovely listed building tasteful decorated. Spacious room & balcony was a plus. Beautiful sea view. Comfortable bed & very good breakfast. Loved the old fashioned lift!!😊

A lot of guests ( mainly elderly I might add although we are 75 ourselves) had booked all inclusive. I don't remember having that option but I had had to cancel twice before . The main "walk in" menu seemed to present a minor problem. It got resolved but my steak & chips could have been better. Those on the AI menu spoke very highly of it

The hotel is located in a good position overlooking the promenade. The room was very comfortable and exactly as described. The staff were very friendly. The breakfast was very good. The hotel had a bar that we used. Food was available in the bar or restaurant in the evening. This didn't seem to be made that clear when I was initially booking the room. We did order food in the evening, it was very good and I think the hotel might benefit by promoting the evening food a little more perhaps.

Beautiful location, close to the town, everything within walking distance, good quality breakfast.

Poor WiFi, limited parking, we chose to pay for the adjacent car park which cost £30 for 2 nights (maybe a deal could happen between hotel & car park for a better rate), we were unfortunate to share our weekend stay with a coach trip which made breakfast VERY chaotic. We were given the option of a super king size bed or twin beds but on arrival the ‘twin beds’ became the super king by being zipped together and was slightly uncomfortable.