Absolutely fantastic! Staff were amazing, attentive, professional, friendly, efficient, can't praise them enough and that was all of them. Room was great, everything you want or need, decor great, facilities included a safe and mini fridge, totally spotless in cleanliness, complimentary toiletries, towels etc We opted for breakfast in bed, brought to our room by 2 very well dressed in uniform staff, quick and with friendly unobtrusive manner. Food exceptional, tasty, hot, exactly as ordered. A £5.00 per person per day charge applies but so worth it! Parking no problem, lovely to look at hotel, great sea front location, definitely going again.

Nothing to complain about whatsoever.

Spa was exceptional. Well maintained with competent staff. Table d’hote menu was both delicious and value for money. Horizon restaurant a great option for more informal dining. Delicious fresh and well prepared dishes. Was nice to take after dinner coffee in the bar so we could enjoy the live piano situated in the restaurant. Reception and bar staff were friendly, our room was the perfect size for a double, on an inland view rate. The balcony and view over the cricket pitch and town beyond that was a welcome perk.

Breakfast service was cramped. Poor attitude from service staff during breakfast. Due to small number of guests occupying the hotel, only half the floor space was being used for breakfast. Made for little space between tables and clunky food service. Bar drink prices in the Victoria hotel were steep.

Perfect location. Lots of choices for breakfast. Spa available at the hotel next door (we didn’t have time to use it). Check in process was very smooth and fast. Parking is reserved for all guests staying.

No air con in the rooms and they’re not very sound proof. Very outdated. One staff member asked us several times for a room number to put a drink on in the bar but we explained we simply wanted to pay for it now then he asked for a name several times and wouldn’t let us pay without it. Didn’t happen for our round of drinks before and seemed rather strange seeing as it’s open to the public.

Helen and shaun was amazing if they wasn't there i think it would of bin dull and drab . Cause no other wanted to know us . Or they never understood english. 🙄

House keeping girl on the 3rd floor was very rude to my wife . As we was getti g ready for go out as it was our honeymoon she knocked the door at 930pm houseing instantly said do you want yr room servist i said about 5 mins please she said in a very rude and loud manner YES OR NO befor my wife could answer her ruddely she again demanded YES OR NO YES OR NO .

Loved the location, parking was important to us and can be a hassle at some hotels but definitely not at the Belmont. The rooms were up to expectations (after we upgraded to a superior garden room and then a partial sea view room for our last night). The gardens at the rear of the hotel were very nice and quiet. The guests lounge and patio were excellent, very comfortable, service was great for drinks and bar snacks.

Can’t think of anything.

Everything is amazing we love location of hotel but your staff all of them are welcoming friendly warm so nice, which makes our stay more special the room was beautiful you upgraded us to sea view room. The food was amazing we loved it. We had most peaceful sleep ever in hotel as usually there is noise somewhere however we both feel Belmount is our favourite place. And we will be back soon hopefully Amanda and her mum Maureen xxxx Big Thank you.

Absolutely Nothing

You gave exceptional service, each and every member of staff were warm, friendly and could not do enough to make our stay feel special, all our needs were catered for, we had a lovely sea view room, the bed was really comfortable and the walk in shower made it easy as a less able bodied guest to take a shower safely. We dined in the restaurant food and service of an exceptionally high standard.

There was nothing that we didn't like.

This Grand Old Dame of English seaside hotels is in sparkling condition throughout. She is not cheap - but she is an excellent hostess and she will fulfil your every wish if you let her. Some may find her old fashioned - but that is a major part of her charm. From Martinis in the afternoon to sunsets over the sea in the evening, she has everything you need for a relaxing weekend. The sound of the waves playing us to sleep at through an open window was an added bonus!

We found the room warm to sleep in at night.

Had an upgrade on arrival to a dual aspect room which had lovely views of the garden and across the cricket field to the town. Immaculate hotel. Beautiful decor, spotless, gorgeous gardens, plenty of parking at all times. Staff all friendly and very helpful. Relaxed atmosphere. Hotel just across road from beach. Breakfast excellent. Pool at sister hotel next door is stunning.

The only one very small thing was that it was lovely weather during this stay, very hot and aircon in the bedroom would have been a wonderful bonus which would have made sleeping more comfortable. A fan was supplied which did help but it was very hot in the room. There was aircon in some of the other areas in the hotel which was very relaxing. This is just a very small point and I appreciate that we were lucky to gave such wonderful weather.

Breakfast was very good, great choice. Staff were helpful. Location was ideal for us, so close to the sea front and a nice walk to the shops etc. Liked the heated outside pool in the Victoria. Nice rooms, with good tea making facilities and fresh milk in the fridge.

Could have done with a spare toilet roll in the bathroom. Only had the one that we were using!