576 reviews
From
$78Keel Square, Sunderland, SR1 3DS, United Kingdom
576 reviews
1/86
From
$78Free wifi
Air conditioning
Kid-friendly buffet
Kids' meals
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Welcome to the Holiday Inn - Sunderland, an IHG Hotel! Located just 0.2mi from the vibrant city center of Sunderland in the United Kingdom, our 4-star hotel is the perfect base for your travel adventures. With 576 reviews and a starting price of $78, we offer excellent service and value for money.
Start your day right with our delicious breakfast before exploring all that Sunderland has to offer. Our hotel is pet-friendly and offers free Wi-Fi, air conditioning, and a 24-hour front desk for your convenience. Families are also welcome, with a kid-friendly buffet and special meals for the little ones. Stay in shape at our free fitness center or relax in our soundproof rooms for a good night's sleep.
With a range of amenities including a bar, restaurant, room service, and a business center, we have everything you need for a comfortable stay. Our hotel is also wheelchair accessible, ensuring that all guests feel welcome. Enjoy the beautiful city view from your room, and take advantage of our minibar, TV, and ironing facilities. Whether you're here for business or leisure, the Holiday Inn - Sunderland is the ideal choice.
Indulge your taste buds at our modern restaurant, Restaurant #1, located on-site at the Holiday Inn - Sunderland. With a stylish ambiance and delicious cuisine, it's the perfect spot to unwind after a long day of exploring the city. Whether you're craving a hearty meal or prefer something light, our menu offers a variety of options to suit every palate. From savory starters to mouthwatering mains, you're sure to find something that satisfies your cravings. And don't forget to pair your meal with a selection from our extensive wine list for the ultimate dining experience.
At the Holiday Inn - Sunderland, we want to make your stay as convenient as possible. That's why we accept a wide range of payment methods including Mastercard, Diners Club, JCB, Visa, American Express, Discover, and Carte Blanche. Whether you prefer to pay with a credit card or a debit card, we've got you covered. Please note that we do not accept cash, so be sure to have your card handy when settling your bill.
Our hotel offers a variety of room types to cater to your specific needs. Choose from our comfortable Standard Queen Room or upgrade to our spacious Premium King Room for a touch of luxury. If you're traveling with a companion, our Standard Twin Room is perfect for sharing. And for those requiring accessible accommodations, we also offer a Queen Room - Accessible with features designed to ensure your comfort. No matter which room you choose, rest assured that all our rooms are smoke-free and equipped with amenities such as free Wi-Fi, a TV, and ironing facilities.
When you choose the Holiday Inn - Sunderland, you're choosing a hotel that goes above and beyond to provide excellent service, comfortable accommodations, and a range of amenities to enhance your stay. Book your stay with us today and experience the perfect blend of convenience and comfort in the heart of Sunderland.
Closest airports
Newcastle International Airport
15.1miDurham Tees Valley Airport
27.6miRAF Linton-On-Ouse
59.6miFree wifi
Air conditioning
Kid-friendly buffet
Kids' meals
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Soundproof rooms
Elevator
Room service
Restaurant
Wheelchair accessible
Business center
Hypoallergenic
Upper floors accessible by elevator
Free toiletries
Private Bathroom
Show 18 photos
Standard, Queen
1 Queen Size Bed
235 sqft
City view
Private Bathroom
Flat-screen TV
Air conditioning
+
More details
Indulge in comfort and relaxation in our Standard Queen Room, boasting a spacious 237 sqft. Enjoy breathtaking city views, unwind with the convenience of a private bathroom, and revel in modern amenities such as a flat-screen TV and air conditioning. Ideal for couples or small families, this room guarantees a memorable stay.
Show 13 photos
Premium
1 King Size Bed
345 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Experience the ultimate in comfort and style in our Premium King Room, perfect for couples or small families. This spacious room offers a stunning city view, a private bathroom, and a range of modern amenities including a minibar, flat-screen TV, and air conditioning.
Show 14 photos
Standard, Accessible
1 Queen Size Bed
300 sqft
City view
Private Bathroom
Flat-screen TV
Air conditioning
x4
+
x3
More details
28 SqM Roll in Shower
Show 19 photos
Standard Room
Minibar
Flat-screen TV
Non-smoking rooms
Business center
+
More details
When you arrive at the hotel we will do our best to meet your room type preference Subject to availability and cannot be guaranteed.
Show 21 photos
Standard, 2 Twin
2 Twin Beds
250 sqft
City view
Private Bathroom
Flat-screen TV
Air conditioning
+
More details
The twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Show 19 photos
Standard, Twin
235 sqft
Flat-screen TV
+
More details
The double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Standard, Single
More details
9
576 reviewsFrom
$78Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Sandra
10
10
From start to finish we were made to feel welcome and valued. The room was spacious and well appointed, great toiletries too. Breakfast was pleasant and staff were more than happy to help with any alternatives if wanted. The staff were all very friendly without being imposing. My husband had just had surgery and Kieron the food and beverage supervisor kindly provided ice wraps to control the swelling. Every member of staff was happy and they all seemed to actually enjoy their job. Hotel is located very close to train and bus station.
It's a shame that there is no parking or no parking concession but that is not the hotels fault. No subtitles on TVs in rooms which was disappointing however, the team are working on this and they will be available very soon.
🇧🇪
Chris
8.2
8.2
Good accommodation. Decent breakfast. Friendly staff. Clean hotel overall.
No parking facility (not even a space reserved to the hotel where you can load/unload your luggage) and no discount on (expensive) parking lots nearby : this should be looked at ! We mentioned it at check out. When we arrived in the evening after our first day, a quite rude young lady was in front of our door and claimed we had taken her room (which she even entered without asking) ... She was with 2 elder people (parents I think). The father even told us that her luggage was in our room while it was our luggage (?). Apparently the young women occupied that room till the day before and thought she still had the room. I thing either they or the hotel management made a mistake her ... Never experienced this in a hotel before.
🇬🇧
Ian
8.2
8.2
New hotel so all facilities are great. It is very obvious that it was built for business visitors with number of plugs, usb sockets and table space for more than one laptop.
Be aware that there is no hotel parking. The two nearest recommended car parks cost around 15 pounds. On our second day breakfast was so busy as the hotel was fully booked and all cooked items were slow to arrive. Also all other breakfast items needed to be replenished. I also noticed some tables had no salt jars and the once that did were nearly empty. Finally at times there was only one young lady working, looking after guests from booking them in, to replenishing food and serving at the bar.
🇬🇧
Zac
9.1
9.1
Good location, lovely open downstairs seating area, good quick quiet lifts, a nice comfortable room with good linen and supplies, and a lovely shower. I dealt with 6 members of reception during my stay. Each of them was helpful beyond belief, and dealt with me in a friendly and polite way. One recommended some sights I should visit during my stay, which was greatly appreciated and carried out, and I wasn’t disappointed
I would have appreciated a more comprehensive tv system, the YouTube app is present, but we’ve all got Netflix or NowTV or Amazon Prime, a greater selection of streaming apps would have been great
🇬🇧
Angela
10
10
Lovely clean hotel, spacious rooms, nice breakfast included. Lovely, friendly staff, we were staying there as we went to see pink in Sunderland and the hotel had made a real effort for the fans, pink songs playing in reception and they had even done a welcome letter that included pink song titles it was genius ! All the staff were so friendly, the cleaner said hello as we passed her in the corridor the lady at breakfast took time to ask us if we enjoyed the concert even though it was really busy. We will definitely be choosing this hotel next time we visit Sunderland
Nothing it was all great
🇬🇧
Alan
9.1
9.1
Location great, having come up from London Kings Cross by train to watch Watford take on Sunderland (2-2 draw!). The two ladies at breakfast were great - very pleasant, fun and flirty. The male chef was very helpful - even came up to our table with a fresh plate of hash browns for my brother and me to take. Every part of the hotel was spotless and the maids who serviced the room did a great job. Late bar was handy and not too expensive, given that hotel bars usually are. Not related to the hotel but the price of beer in the city's pubs was amazing cheap compared to Hertfordshire or London prices!
Narrow window w, that you couldn't open, with a dull view wasn't great. Although it did mean that we had no exterior noise disturbing us. Probably could do with a few more tables in the restaurant area.
🇬🇧
Bethany
9.1
9.1
Hotel was good location and the whole reason we stayed over was because of the beyonce concert so we loved that staff members had beyonce t shirts on and that beyonce cardboard cut outs was in the reception. Also just want to mention that the breakfast was lovely and the chef (think his name was phil) was absolutly brilliant. He offered to bring some freshly done fried eggs out for us and brought them to our table. I heard him offering to bring eggs out for people on other tables as well which I really thought was going above and beyond for all of the guests. Reception staff was also friendly but didn't catch any names unfortunately
It's hard to say because we only stayed one night. We didn't really have any issues and everything was up to an excellent standard.
🇬🇧
Nina
9.1
9.1
This is our first time staying at a Holiday Inn and we are not disappointed! I stayed for one night with my 10yr old daughter (Beyonce concert) & had a really positive experience. The hotel is ideally positioned for local venues. It's a new hotel.. clean, bright and comfortable. Breakfast was exceptional, great choice with a kind and helpful chef... nothing was too much trouble. The best thing about the place is the staff... Warm, welcoming, genuine people who made our stay really special.. They made a fuss of the little one who loved the attention! All were lovely, sorry we didn't get all of your names but Andrea was amazing at breakfast and my little girl loved the chat. Thanks all, hope to return one day.
For a new hotel I hoped that it would have better soundproofing between room and corridor. Couldn't find any obvious W/Cs downstairs however I may have just missed them and didn't ask if any.
🇦🇺
Mike
9.1
9.1
The staff were fantastic, I was looking for a monument. The staff knew exactly where it was, and explained how to get there quickly. They were so helpful. The next day they asked me if I found it. The room was very comfortable, it was a good size. You could choose pillows. The towels were a good big size. The shower was a good size and very good. The curtains had Velcro on the sides so light doesn't get in.
The room was on the square and so the advertisement sign changes regularly so the light in the room changes. I thought it was lighting.
🇬🇧
Julie
10
10
Everything we got lost and could not find the hotel because of the one-way system. We called the hotel, and a lovely gentleman called Chris came to our aid. He got into our car and directed us straight to the hotel and parking. What an amazing thing to do he went above and beyond for us, and we we were truly grateful. Thank you, Chris.
Nothing. the hotel was spotless, fabulous breakfast and lovely staff. Perfect location for our visit to the stadium of life, which is only a 15-20min walk away. I would definitely recommend this hotel. And I would absolutely return.
Attractions
Newcastle Castle
9.9miDurham Castle
11.9miNational Museum of the Royal Navy Hartlepool
16.6miAttractions
Newcastle Castle
9.9miDurham Castle
11.9miNational Museum of the Royal Navy Hartlepool
16.6miAirports
Newcastle International Airport
15.1miDurham Tees Valley Airport
27.6miRAF Linton-On-Ouse
59.6miRestaurant #1
Ambiances
ModernFree wifi
Air conditioning
Kid-friendly buffet
Kids' meals
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Soundproof rooms
Elevator
Room service
Restaurant
Wheelchair accessible
Business center
Hypoallergenic
Upper floors accessible by elevator
Free toiletries
Private Bathroom
Accessibility
Bathroom emergency cord
Entire unit wheelchair accessible
Lowered sink
Raised toilet
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
Invoice provided
Private check-in/out
General
Air conditioning
Carpeted
Elevator
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic
Interconnecting room(s) available
Ironing facilities
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Media & Technology
Flat-screen TV
Telephone
TV
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Fitness
Fitness center
View
City view
From
$78Check-in
From 15:00
Check-out
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in public areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Parking may not be available
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Cash
Mastercard,
Diners Club,
JCB,
Visa,
American Express,
Discover,
Carte Blanche
This property does not accept cash.
What's the check-in and check-out schedule at Holiday Inn - Sunderland, an IHG Hotel?
For Holiday Inn - Sunderland, an IHG Hotel, you can check in after 03:00 PM and the check-out deadline is 11:00 AM.
How much does a stay at Holiday Inn - Sunderland, an IHG Hotel cost?
The base price for Holiday Inn - Sunderland, an IHG Hotel starts at $78. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
What are the room types available at Holiday Inn - Sunderland, an IHG Hotel?
The Holiday Inn - Sunderland offers a variety of room types. They have Standard Queen Rooms, Premium King Rooms, Queen Rooms with accessibility features, Standard Twin Rooms, and Standard Rooms with Double beds. Smoking is not allowed in any of the rooms. The rooms accommodate 2 adults and 1 child, except for the Standard Twin Room which also accommodates 2 adults and 1 child. The bed sizes vary between Queen, King, and Twin beds.
What are the main attractions at Holiday Inn - Sunderland, an IHG Hotel?
At Holiday Inn - Sunderland, guests can indulge in a variety of leisure amenities during their stay. They can start their day by hitting the fitness center, which is available on-site. In addition, guests can unwind at the bar, enjoying a refreshing drink after a long day. For business-related needs, there is also a fully equipped business center.
When it comes to dining options, guests can relish their meals at the hotel's restaurant, Restaurant #1. With a modern ambiance, it offers a delightful setting to enjoy a delicious meal.
Furthermore, for those seeking some indoor entertainment options, the hotel provides fitness amenities and board games/puzzles for guests to enjoy within the premises.
Overall, with these facilities available, guests can make the most of their time at the hotel by utilizing the leisure amenities, dining at the on-site restaurant, and engaging in various recreational activities provided by the hotel.
Are there restaurants located within Holiday Inn - Sunderland, an IHG Hotel?
The Holiday Inn - Sunderland, an IHG Hotel, has one restaurant on site called Restaurant #1. The ambiance of the restaurant is listed as modern.
What methods of payment does Holiday Inn - Sunderland, an IHG Hotel accept?
Holiday Inn - Sunderland, an IHG Hotel accepts various payment methods including Mastercard, Diners Club, JCB, Visa, American Express, Discover, and Carte Blanche. However, please note that cash payments are not accepted at this hotel.
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