We were given a good welcome by all staff particularly in the reception (Ben and Rhys). We had some problems with our room on the first night and the staff moved us to another room for the second night whilst we were out. Our stay was to attend family and friends reunions on separate days and so we had little opportuniy to sample the breakfasts - no evening meal was available at the Hotel. This was a pity because I felt the bar/breakfast room would have made an excellent restaurant. Overall, the decor of the hotel was well done and superbly reflected another era. An extremely interesting place to stay with great character. Parking in the centre of Swamsea was an asset,.

Morgan's is a hotel from another age - excellent, but a fridge in each room would be good, There was limited knowlrdge of where one could dine in the locality. We used to live in Swansea and knew where to go but a guide on local eating places would help tourists.

We stayed in the Alpha townhouse room, just across the road from the main hotel. The room was spotlessly clean, tea and coffee making facilities were great with complimentary spring water, biscuits and a nespresso coffee machine which was a lovely touch. The bathroom was sleek and modern and the bed huge and very comfortable. I loved the fact the room was on the ground floor and we had our own private entrance.

I felt the room could have done with some comfy chairs and a small coffee table. The room was plenty big enough for these. The one chair by the table was wooden and quite uncomfortable.

The location was perfect for our night out at the Seansea area , just a 8 minute walk . The hotel itself was beautiful inside as well as the looks from the outside. When we arrived pulled up to the barriers and just had to give our surname and was let into the car park . Plenty of space available when we arrived . Reece greeted us at reception and all was very smooth and well explained . Our room was in one of the buildings to the side of the hotel ( which I knew about) . We had got an upgrade for slightly larger room for £15 a night ( again afford to us in advance) . Reece showed us to our room and explained all we needed to know . Very comfortable bed with great pillows and duvet. Plenty of towels supplied , one very large , one normal bath size and one hand towel . Also bath robes supplied . The bathroom suite was enormous and the shower was great and powerful . Shampoo, conditioner , soaps and bath bubbles all supplied if needed. Good tea and coffee supplied and plenty more given if you need and topped up when the room is cleaned . Our view was brilliant although we could see the hills it was partially obscured by back of Sainsbury’s , but not totally unpleasant . Breakfast was good . Plenty of continental choice along with great choice of variety of cooked breakfast . The bar area was lovely and a great choice of drinks . All staff were very friendly and helpful . Reece was so lovely during our stay and also gave us some advice on special bookings if we wished to visit again . Would absolutely stay here again .

We couldn’t control our own temperature in the room due the controls not working but you only had to phone reception and they would put it up On down on request . You had to close the curtains if you wanted to change in or out of your clothes in the main room as one of the windows was right opposite another building with windows that could see into our room. When we wanted to have one of the windows open we had to wedge a pillow in the gap as it kept sliding down .

Great central location, the very best of Swansea hospitality and lots of comfort. We stayed in the townhouse opposite side of the road to the main block and it was safe, secure and comfortable with a compact room which was beautifully fitted out. Lovely to have a bath with a shower above and an ironing board, kettle, coffee machine and hairdryer. There was also a free car park in front of the hotel which was lovely as so many places charge extra for this. Incredibly comfortable and soft bed and pillows and a lovely breakfast in the morning, including vegetarian options. This will be my first choice to stay when I go back to Swansea.

Bedroom heating/cooling was not working in the room you had to get reception to change the temperature but we did not need to do this so it made little impact on us but ideally everything in a room should work if you are having guests stay.

The rooms are nicely furnished and typically large. The beds are very comfy and help for a good night's sleep. Bathroom was also very good. The staff were very helpful and took time with their guests and tried to increase the quality of the stay in Swansea. Breakfast was also okay and with some choice.

There was very little we didn't like. The up keep of the building seems to be a challenge and this was in some cases very visible. a little more choice in the breakfast would be appreciated and it was not well setup for late comers (one is after all on holiday at the hotel ;-) ) It is often not easy to get a reservation which includes a weekend.

The location to city centre, particularly Wind Street and marina for food and drink. On site parking - limited spaces, but there are local authority car parks nearby. We stayed in the Town House. Towels, bathrobe, toiletries , refreshments provided in room. Iron and hairdryer provided. Curtains nice and heavy and blocked light well. Nice bar area in main hotel with good choices. We didnt have any meals so cant comment. Staff we saw all warm, friendly, helpful and welcoming.

Room was hot (not always a negative i know), fan provided but not powerful enough. I mentioned to receptionist on check out who informed there is air conditioning available-but operated from main hotel, and not advertised /specified anywhere. Appreciate the Town House is an old building that has been tastefully restored and refurbished, but sound between rooms was easily heard-eg coughing, walking around and talking. Limited plugs when wanting to use hairdryer, charge phone or kettle. Had to unplug table lamp, or move bedside tables to access an electrical socket. As an old building, understand there may have been restrictions during rebuild and change of use, but road noise easily heard and passing people.

A lovely old building, well maintained. Enjoyed the room, the bar and the breakfast. Have stayed several times and always very nice.

A private event on our last evening, which actually didn't affect us as we had a meal booked elsewhere, but would have been disappointing had we planned to use the bar that evening - would be good if this was made clear in advance. It's clear there has been considerable investment, but let down by poor glasses (brandy served in a basic tumbler and small wine glasses) - sounds petty but a simple and inexpensive fix.

We were given an upgrade on arrival which was unexpected and the room was nice and spacious, lovely bathroom and toiletries and all lovely and clean! I appreciated the large dressing table and mirror with more than enough sockets in sensible places! All the staff we encountered were very friendly and helpful, couldn’t have been more so!

Unfortunately the bed in the room was very uncomfortable - very bad ‘roll together’! I think it probably needs to be replaced. The bedding and pillows were great but they couldn’t make up for the mattress unfortunately. We found there was a lot of outside noise even with the window closed but we know that isn’t something the hotel can do anything about and it’s a compromise being in a good location.

Great sized premium room in the hotel building. Cooked breakfast option daily, very comfortable large king bed with good quality linen. Dining rooms were lovely and the bar and lounge areas with big plush leather sofas were a great place to sit and relax before and after dinner. Staff were also really friendly and the lava cake and rose petals left in the room for the special occasion was a lovely touch.

Our room was noisy during the night and early hours of every morning only from the room upstairs. They moved around a lot! Sounded like furniture moving about and we could hear every stomping step. We also didn't have a bed head so we couldn't sit up in bed to watch TV, read a book or just relax. Would have appreciated a bed head. Breakfast service was slow and seemed disorganised whether busy or not. But overall we enjoyed our stay at this hotel. I would just request a different room next time.

Staff at the Morgans cannot be matched. Nothing is any trouble - Reception staff arranged an early check-in for me, booked the restaurant, showed us to the room & night staff gave me fresh milk for my tea - it's the little things that count. Bar staff are unbelievably friendly & attentive, atmosphere is great and the vegetarian food in the restaurant is very very tasty! The hotel is very close to the city centre, and very close to lovely walks along the marina.

A little noisy in our room in the townhouse & my husband thought the bed was soft. However, I loved it and will definately stay again. Bit of a tip - if you dont want to pay for a hotel breakfast, you will never believe this, but there is a restaurant in Sainsbury's next door with lovely views over the marina ;-)