Clean, cozy, comfortable, breakfast buffet and restaurant/bar, nice views from our back/west side room, in-room coffee/tea maker. Friendly staff.

We liked everything except we wished a lotion dispenser was included (like the shower-soap/shampoo/conditioner dispensers) as we had no lotion and most comparable hotels provide lotion in the room too (especially in ultra-dry AZ desert climate).

Everything was perfect, modern room with nice view, swimming pool, breakfast... except air conditioning

Very noisy air conditioning even with low fan. It is very surprising to have such a noisy air conditioning when the hotel is new

We were very impressed with the breakfast, particularly the focus on organic/sustainable food and the fact that cutlery, mugs and plates were made out of metal/china/hard material and not single-use plastic and paper.

I didn't like the fact that information in the room could only be accessed with a QR code. A sheet of paper would be so much simpler, particularly for people who don't want to use their phones all the time for health reasons.

Staff were very nice. Room was incredibly clean and modern. Bed was heavenly. Our view was great. The continental breakfast was really good. They have a Starbucks in the main bar area, which was a nice touch. We did not eat dinner in the hotel restaurant. Many people were eating there, so it was probably good. But the menu was kind of small (upscale bar food), so we went out for more variety. But location was good, so it was easy to go out to places.

Nothing really, I suppose it would be nice if they had more options for dinner.

The room was super clean. Both Queen sized beds were very comfortable. In addition to the bathroom being clean, the water pressure was great! Our room was on the 3rd floor and it was quiet. Parking is plentiful. The pool area is well maintained and quite relaxing. The bar staff that day was great. He was super friendly and great for tips and advice on new drinks. Staff upon checking in was friendly and professional.

Ice machine on the 3rd floor was broken.

Checked in early and given a room facing north with a great view overlooking Glen Canyon Dam and the road bridge. Hotel has a nice terrace with the same overlook. Breakfast was self service buffet and was fine with plenty of choice. Very conveniently located for visiting Antelope Canyon and Horseshoe Bend.

Swimming pool was quite small and could do with a few more loungers and shade. Air conditioning in the bedroom was quite noisy.

new and clean

not the best location for the views

Breakfast Cleanliness Room

Hyatt does not provide 24/7 complimentary coffee tea bar Hyatt will NOT recognize rewards if not booked on its site. When searching for Hyatt, booking.com predominates and falsely makes one believe that it's the Hyatt site and this precludes earning rewards Reward customers receive complimentary water and others don't; folks, water is cheap and should be given TO ALL GUESTS

Kamiko- at the front desk was super welcoming and super helpful. I asked her if we could stay on the property before check-in time. Kamiko never hesitated to welcome us around; later, she let us check in early. It was a beautiful hotel with fantastic workers who went above and beyond. The complimentary breakfast was super filling, and there was everything for everyone.

None

We love this hotel. It is our second stay and we would not go anywhere else. On the contraray, we have decided to look out for this chain for our future travels. Spacious, good breakfast (albeit a bit too American for our European tastebuds, I mean there is no proper bread and cold cuts).

We loved every moment there.