Loved how well maintained the property was. They were very accommodating too.

I wish there were more dining options, especially that catered to children. I didn’t care for such limited options with food. I didn’t like that they didn’t allow personal snacks outside of our rooms. If we’re there with toddlers, it’s an inconvenience to be out at the pool and not have snacks that they prefer. My kid wasn’t happy. I also just felt that, overall, compared to other similar resorts I’ve stayed around the country, the price tag should have been slightly lower.

Spending a quiet evening on the lazy river and floating in a pool was very nice. we liked the bell service and the in room tv.

The hot tub was dirty with algae and not hot. the rooms need a mixrowave to enjoy all our leftovers we could store in the fridge but couldn’t wat. It was difficult to get a bottle of water or soda because we could not find where any were sold other than the boutique store far from our room.

Great stay. Excellent staff. Used all the pools. The concierge pool is 150 per person. It's a little greedy. We also reserved a cabana at the spa pool and enjoyed that. Good food, drinks. We ate at all the restaurants, 26, Meritage and Roys even though Roys isn't a part of the hotel it is on-premises. We used the spa. It was a good stay. The prices have gone up but we still had a wonderful time.

The fire alarm went off at 6:15 am and woke the entire (900 rooms) hotel up and the next day the lights went off in our section of the hotel in the morning for about 10 minutes. That was annoying and there was no mention of the inconvenience at check-out. I think they should mention it. Clearly, they can't give a discount but big events like that should be addressed. Spa services were outstanding as well as the women who work in the dressing areas - they work hard and are always helpful.

The service was outstanding, Everyone was friendly and very happy/helpful. I wish you would have pool noodles and two chairs in the room for both people to sit at the table to eat the wonderful room service food.

See above comment

beautiful landscaping, and an amazing staff

Lack of food choices. Only one restaurant open for lunch or pool option. Not all that great.

Lazy River was perfect for our group. Kids enjoyed arcade area. Beautifully landscaped property. Quiet at night. Felt safe. Great fitness center. Early check in was unexpected and greatly appreciated.

Long walk from self park. We had Starbucks on 7/6 but on 7/7 there was an unexplained charge of about $12 on check out day.

Love the amenities. Pool staff was amazing.

I was charged for valet that I didn’t use… over billed over paid. I self parked and paid for that too.

We loved the property, restaurants, pools and wonderful customer service.

There was a very long wait for our appetizers (sushi) and we were not offered anything else to eat while we waited almost an hour for it to arrive. Waiter should have mentioned wait during order.

The Jacuzzi was a bit dirty I didnt like that, also My sister had bugs in her room and on the patio a scorpion came close to her, Also when a family member asked a staff member a question she was responded by asking if she had a room here we thought that was a bit rude because obviously if we are asking and walking around here it's because we have a room, came off a bit racist.

The property was well maintained and very mello during the week. It got a little busier on the weekend. Kids had fun at the lazy River and arcade. The food at both Roy’s and Stonegrill was very good. Staff was really nice. Loved having a Starbucks on-site too.

Drinks at the pool were very expensive.