The property itself is wonderful, I loved many private areas that guests can hangout at, the cigar room was cozy and nice to spend time at.

I expected the better quality of the rooms. Our room had one chair and one armchair for 2 people. It wasn't furnished according to the expectation. Bed was comfortable. Fridge is full of alcohol and I rather have room for a yogurt or anything that I need to keep there. There was only coffee and not tea bags.

Facility is beautiful, well kept, with considerable charm. All of the staff members were very kind, warm and courteous. The hotel has a very 'personal' touch and does not feel as cold/corporate as big hotel chains are. We had some problems with our stay that the staff made considerable efforts to remedying and although initial impulses were not to return, that quickly changed when they demonstrated how dedicated they were to making our stay the best it could be and being very fair at remedying the situation. I would definitely stay here again. Special appreciation for Anna, assistant director.

The prices at the restaurant are considerably over-inflated. The food is good and the ambiance is stunning, but if the prices at the restaurant were more appropriate/realistic, we would have chosen to eat there more regularly. Also, given the fact that this hotel is geared towards a spa experience, and that it is also not adult-only, would recommend that it should have some things geared towards children, at least to some small degree. Many other hotels in the area have periodic activities that are child oriented and there could be a small addition of that since the hotel is not adult-only.

the historic aspect and yet modern amenities. the poolside staff and menu. T Cooks restaurant is 5 star Excellent

a little hard to learn your way around…such a spread out property. took me 4 days to learn my way from my room to the Reception area! it is marked so you have to look for the signage.

Beautiful, luxurious resort that impresses from the moment you drive up. The Arcadia Villa was huge, super comfortable, and felt like basically renting a whole residence without a kitchen. Staff, other than the person who first checked us in, was very friendly and helpful.

Not sure if we just couldn’t figure it out but didn’t seem like they had smart TV setups. Would’ve been amazing to cuddle and watch our favorite shows by the fireplace. Also, would’ve liked to have had a microwave in the room in addition to a mini fridge.

The staff was vey polite and professional, especially Anna. The room was very clean comfortable and unique, we were offered an upgrade which was especially nice, and the complimentary champagne upon arrival was an excellent touch.

I actually cannot think of any negative aspects, we will return in the near future.

This place was pure heaven! I loved it from the minute the sweetest elderly lady walked me to my room. Such a wonderful way to begin. Followed by a lovely drink brought to me by very nice staff poolside. Thank you it was wonderful.

My trip was too short. It was a bit pricey.

Everything is perfect, the historical charming and classy environment, the staff, the food, the beds are amazing, the pool…

The grounds & architecture are just stunning. We loved the history of the hotel. The gal at the front desk named Sydney was very informative & even gave us a tour while walking us to our room. The complimentary glass of champagne upon our arrival after a 5 hour drive was much appreciated! We were only in town for one night but we will definitely be back!

My only complaint was we couldn’t stay longer! (Due to our schedule, no fault of the hotel.)

Unbelievable property, great service and perfect location close to restaurants and bars - I look forward to go back!

The pool is beautiful but too small for the amount of guests. Usually it is open for guests only but during the weekend it gets very crowded because even people not staying at the hotel can get in.

grounds are beautiful. food is excellently

music is salsa. it doesn’t fit with the hotel, restaurant or grounds