Convenient central location around restaurants, shopping. Comfortable beds, the suite we stayed in was very roomy. Friendly Staff. Hot breakfast.

Dated, needs renovation and new furniture in rooms such a couch and desk chairs. They were stained and broken. Our first room had dusty vents, tiles around wall in the bathroom fell off to floor when I opened the bathroom door. No housekeeping but every 3 days so I had to take out my own trash, request towels and trash bags. Pool was shut down during our stay. Not enough parking so I had to park across the street then walk at night time.

Everything was very clean. Beds were comfortable. Front desk staff were courteous all the way through. Breakfast was clean and varied.

The lighting was a little confusing, in our room the light just inside the door turned on the light under the TV, and the bathroom lights took a bit of figuring out. And while we appreciated the extra bedroom space, we probably would have traded some of it for a little more bathroom space.

The location was good. I loved the mini waffles. The staff was mostly helpful. Hairline was especially nice, welcoming and helpful. The room was very clean and nice.

The gravy eggs and sausage could have been hotter but were still good. The pillows were worthless. The pool was not stocked with towels and when I asked for them when I went to the pool at 6 am, the time the pool door said it opened, the employee told me it didn’t open until 7 and brought me a few bath mats.

Bed was comfortable. Room was spacious. Breakfast was good.

Drink machines on 1st and 3rd floor did not work during my stay and I couldn't find an alternative. Pool was drained during later part of my stay. The shower had a crack in the calking. As a result, water flow from the shower to the floor damaging the molding, leaking water on the floor, and causing mold in the corner adjacent to the shower.

nice property

I called ahead of time to change the date one day later than originally. The staff lady I spoke to told me she had my dates changed. I just so happened to call the day we were coming to confirm it, and they still had the wrong date which would’ve been for the previous day/night. luckily they had an available room, but had I not called, we would’ve been screwed because they ended up being completely booked up later that day. Whoever I spoke to about changing the reservation dates, did not do her job and could’ve really put us in a bad situation had I not called to confirm.

we stay at this facility every time we are in Conway and we have never gotten a room that was not clean comfortable. The staff is always nice and they are always eager to help us with anything we need. we have a service dog and they have always been very accommodating for him.

There was a trash bag over the smoke alarm that we noticed when we laid down to go to sleep.

The front desk staff Friday and Saturday (same person both days) was exceptional. Super kind, offered info for nearby businesses, and made fresh coffee!

Could have used now towels, more in room coffee, and one more chair for the table in the room. It was a 2 queen room, obviously meant for more than one Payson.

It was super clean, cozy and comfortable, luxurious and quiet. I have not experienced a more pleasant stay anywhere. The staff was courteous, friendly and efficient. The breakfast buffet exceeded my expectations with a variety of hot and cold selections. I wish I could have stayed longer but was just passing through.

I loved it all.

Everything. I do wish the hottub was working though, but overall we love it there. It is my son Noah's favorite hotel. We go there an stay so he can get his treatments in Little Rock. It's close enough still for us to arrive at his Apts. I believe it's one of the best in Conway.

Hottub out of order.

Great hotel, very clean .staff extremely friendly. Great location, just off the highway. Breakfast was good eggs waffles cereal the usual.

Unfortunately, the pool was closed when we were there. It's just bad timing, I guess. Hopefully, when we get back around, it will be open .