The location of this property made it a clear-cut shoe-in as a place to stay while visiting Hot Springs. Bathhouse Row, Hot Springs National Park Mountain Tower and multiple shops and restaurants were within easy walking distance. The complimentary breakfast was solid and served as a great way to fuel the start of every new day. Rooms have been updated and provided a clean, modern lodging experience. The front desk personnel were pleasant and accommodating of my every need.

Housekeeping was the only thing that was a little lacking during my entire stay. Room trash was not picked up for three days of my stay and towels were not refreshed on one of the days.

The location was good. We were not thrilled with having to park a block away but we did so. (at no charge). We were given a corner suite that was really lovely and quiet!!!!!!!!!!!!!!! Bridgett was excellent at the front desk...so kind and warm!! We also enjoyed the bar ... the bartender made the best pineapple martini for me and did so with a huge smile even though it was late! We would stay there again for sure. What was nice is the Fisherman's Wharf restaurant was not too far away and they offered us excellent service, a booth with a view of the lake, and excellent food. After a good night's rest we headed for HOT SPRINGS VILLAGE, AR and that was only about 25 mins away! Everything was seamless. THANK YOU BOOKING.COM.

Valet parking would have been nice after driving 7.5 hours!~

I loved the walkable distance to Bathhouse row. I also loved the ability to easily get in my car from the parking garage and drive to other places in hot springs! All the staff were super nice and it was pretty quiet during my stay. I liked that the hotel provided free breakfast as an option in the morning.

I didn’t care for the stains found on one of the bedding in the room. I also did not care for the shower fan not working. I did not care for the breakfast due to some of the food being just warm when I got it. I also wish the property had a pool or gym as well.

location

only one elevator working

Visited as a one-night stopover between Dallas and Memphis, travelling with my mother for her 70th birthday. Our stay was exemplary, starting with the check-in where we were upgraded to a suite and provided with complimentary drinks vouchers to celebrate. The suite was huge, with fantastic views and a most unexpected bonus. Just a pity we were only staying for one night.

The only downside to the hotel is the poor lifts which are slow and for such a large hotel inadequate and need of an upgrade. Whilst not a fault of the hotel, Hot Springs is like a ghost town in the evening and we were unable to find anywhere open for dinner after 8pm so we were forced to eat in the hotel bar.

We moved to this location after checking out of The Arlington 3 nights early. We went from a terrible experience there to the most lovely, welcoming and ease-full experience at HHT. They let us check in at 7am so we didn’t have to leave our things in a hot car all day and the overnight manager was so kind. The room was clean, spacious and had a great view. The property was within walking distance of everything we needed downtown. There was free parking. Highly recommend HHT if you’re staying downtown hot springs.

location and clean room. Breakfast area was very messy. May have been because of how busy they were. Staff was really trying. The shuttle driver was so helpful!

When we checked into our room we went up to the room and the bed was not made and all the bedding was on the floor We went back down and told the front desk they gave a us new room. I told them our stuff was still in the room and wanted to make sure we can still get into that room which had our stuff in. which they said yes.We kept using the stairs because of the elevators were down except one. We went back up and the key didn’t work. So again had to go back down to tell them and get the key activated again. Then they said to bring the keys back down after we got our stuff out. So 3 trips using the stairs. Which they didn’t offer to come get it or help. If someone was not able to take 6 flights of stairs that would of been awful.

The hotel was an older building but clean. The elevator did take a little while but not a terrible wait. Staff were great and we had a pretty nice view. The wifi was a little spotty/ not working at first but they tried helping and when it started working was very high speed. Location: a few blocks away from the Main Street (Central), and the park. Breakfast was okay, but it's probably bet to get there early. We got to the dining area around 8:45 and it was packed with little left in the pans. Hot breakfast- typical sausage/ eggs, gravy, cereal, coffee, and juices.

The hotel could've had more style. In comparison with the cute historic buildings just looked a little plain.

The Hotel is very close (walking distance) to the Bathhouse Row. It is clean and the personnel is nice. The restaurant attached to the hotel is very good. The breakfast is all hot food, excellent. The restaurant also had live music in the evening. I had "Shrimp and Grits" and it was delicious, apart from everything that I had so far. An original recipe!

The interior walls are thin, so you can hear the TV or even the conversations in the other rooms.

The hotel location. The updated facilities, the hotel entire hotel has a upscale design inside. The rooms are quiet and the bedroom was clean. The staff was all very friendly.

The bathroom was mostly clean. However the shower had a few stray hairs all throughout when we first walked in. I stopped counting at 10. Normally wouldn't make a deal of it, but these were clearly visible. Also, the restrooms did not have a ventilation fan which would be preferable with multiple people.