Our stays are always good, up to this point never a issue with anything outside of the regular.

I can say that the only thing I every had to say bad about this hotel is that, I am not 100 with the animals being allowed here, people let their animals are an acquired taste. Meaning I have walked away from breakfast seeing dog hair from someone clothes fall off in the breakfast area, people will pet their dogs at reception and come eat, everyone has their thing I just think if that is what I can see what is going on that I dont see. Now this is just what i find gross you might be ok with this sort of thing, but you asked.

Breakfast was excellent. Way more than expected. Staff was personable. I'm sorry for the loss of your staff person for whose family you were raising money. I hope they come out ok after that tragedy.

The only complaint was that we were hoping to use the indoor pool so our kids could swim late and not be cold in an outdoor pool. But the pool was extremely cold and in an air conditioned room. If the pool were heated, thus allowing for fun night swims, we would have really enjoyed that.

it was very clean! We asked for the top floor and it was very quiet except for a little freeway noise. The proximity to the restaurants was very convenient.

We specifically choose this hotel over another because of the pool, but upon arriving we found out the pool and hot tub were closed. That was pretty frustrating. The staff were not very friendly.

The front desk clerk Donald was very efficient, helpful and friendly. The maintenance man Alejandro heated the hot tub for us at our explicit request. He gave us excellent service which was very much appreciated by my partner who had muscle issues and really needed the hot tub for relief.

Motion detectors that turn the lights on in the middle of the night as you go to use the bathroom was not appreciated. This needs to be changed. The breakfast egg beaters and sausage were inedible. Thank goodness there were hard boiled eggs.

The room was comfortable, very clean. Breakfast was OK - not a big early meal eater. Found shaded parking since the temps were high 90s. We would stay again since the area (Lenwood Rd) is better than downtown with several restaurants in the area.

The AC kept coming on and off all night which interrupted sleep.

What we liked - the room was OK in general (it was big enough, it was clean enough) - the breakfast was fine (also scrambled eggs, bacon, etc) - many opportunities for EVs charging

- Nothing to mention, for what it is, it's fine (we didn't expect a very high level or premium hotel in general)

The room was so spacious and very comfortable. We especially appreciated the cleanliness and amenities.

I had a hard time getting the AC to work comfortably but that is definitely a "user error" than the actual room. We had no complaints or issues about our stay.

Room was lovely, comfy & clean with plenty of room. Amenities around hotel fantasic, restaurants & shopping outlet. Check in was quick & simple even though we were early. Breakfast was absolutely delicious with so much variety, waffle making was so much fun. Decor around the hotel was warm and inviting.

Hot tub in pool room was out of action.

Unusually extensive breakfast options. Elevator quick & large. Thermostat in room accurate. plenty of pillows & bath linens.

Unbelievably hard to find (almost identical Holiday Inn & Suites 1 block away) & access awkward, parking quite limited.

Room space was welcome; bed was comfortable (especially after 4 days at a spa with an impossible mattress!)

Good thing I have learned to bring a multi-outlet extension cord. One outlet at bedside was inadequate for charging phone, tablet, watch, hearing aid...