Entire staff helpful. Called us to advise about late night check ins after 11pm, and food service staff assisted at breakfast. Easy access for wheelchair, automatic doors, bellman carts readily available. Roll in shower and Ada bathroom roomy enough for easy turns. Plenty of room for the chair in the sleeping quarters, no easing around things with fingers crossed. Appreciated plantation shades, pleasant courtyard, real wine glasses and porcelain-not ceramic -cups We missed the sauna and dry heat rooms d/t late arrival. Excellent coffee, tea,and chocolate offerings with a hot breakfast.

Only downside which is becoming common here in the west, the very comfortable bed is Eastern King (78 x 80 inch long, same length as a queen). At 6'4" (76 inches to start) when your large feet relax, a California king (72x84), fits this traveler better. Tall folks are resigned to places standardizing on the short beds, even Costco no longer sells Cal King mattresses or sheets --guess they think we're getting shorter. Would stay here again regardless!!

Check in was really friendly and we found out there is a free shuttle that goes to and from Castello di Amarosa which was amazing news for us as my husband was going to have to drive it and limit his wine intake! This hotel was spotlessly clean, the rooms were large, with a few amenities like a microwave and refrigerator and the beds were so comfortable. The bathroom was also really modern and clean. The breakfast was quite limited in options but everything tasted great and the coffee with French vanilla cream really was the best filter coffee I’ve ever had!! The hotel also has an outdoor pool and fitness centre but we didn’t make use of either. It is a short walk into town approx 10 mins and there are restaurants, wine tasting rooms, bars and shops. I would definitely recommend Best Western Plus Stevenson Manor, thank you for a lovely stay.

One thing that we weren’t overly impressed with though is that they didn’t offer any housekeeping services because we were only staying for 2 nights, we would have expected to at least have our bed made up for the price we were paying! We did get given fresh towels because we asked for them.

Good helpful staff; including front desk (humans!), and breakfast crew. the heated pool in January was an unexpected delightful "bonus". The Calistoga "passport" is a super "program".

Little item: Off season, mid week, not full occupancy rates could ideally be discounted a bit further. "Just a suggestion" we were very happy with the visit to your hotel, and Calistoga! Oh, BIG ITEM: Get the local golf course up and running again. It is wonderful and a big attraction.

The room was very spacious and very clean. Our room was next to the ice machine, which made a lot of noise (albeit intermittently). We noticed it on arrival so asked reception if we could change rooms as I am a very light sleeper. Unfortunately all rooms were booked but reception staff and the hotel manager were very responsive and offered to unplug the ice machine overnight so that we could sleep. I really appreciated the gesture and that they cared about the quality of our sleep. If you go to this hotel, know that you’re in good hands. The hotel is within walking distance of the main street in Calistoga and next door to lovely hot spring spas, so you can stay somewhere affordable and treat yourself to a little luxury too.

Breakfast was basic but perfectly ok.

Our whole stay was amazing! The staff is great, super friendly and helpful. The breakfast had everything you need and was constantly refilled, so everything was fresh. The room was super clean, very spacious and comfortable. The location was great, especially when you’re planning to visit vineyards in the northern part of Napa Valley.

The location is great, the staff were very friendly, it’s very clean and has a wonderful breakfast. We’ll definitely stay here again.

The only negative was that there was road construction on the street right in front and it went all night long. Needless to say we didn’t sleep well, but it was unfortunate timing as I’m sure it will be done in a few days.

Lovely peaceful surroundings with amazing views of the mountains, and close to all the lovely vineyards of Napa. Staff were very friendly and helpful at reception and at breakfast area. Plenty of parking available and felt really safe inside the hotel premises. Clean and spacious room with a large TV. Hotel is close to the main shops, supermarkets, restaurants and spas in Calistoga with easy parking on street. Steam room and pool not to be missed.

We pretty much loved everything! Great atmosphere, breakfast, ambience, location and employees.

Just a noise before 8 am of people working at the hotel with hammers and machines.

This is a great location. Close to town but quiet. It is next to Indian Springs resort. So we were able to walk over for dinner at Sam’s Social Club.

Nothing. It is a great place!

clean and professional staff

only thing I was not happy about was I requested and did get a room with a balcony but my view was in the street and that was even blocked by the palm tree right in the front of the balcony that there was no real enjoyable view that I would have liked of the mountains