Pre Stay communication was Excellent. Contactless check in was great. Comfortable bed, linen and pillows Good in room coffee set up and some snacks included. Nice room decor. Great new model TV. Easy parking on site. Sams food deli on site

That we had to pay to have a latte coffee for breakfast. Breakfast was limited -only one item. But only minor issue.

Well situated, just off the beaten path but walkable to everything in a couple blocks, peaceful, solid structure, lovely sitting area. Attractive not just for guests but also locals and other visitors who enjoy the firepit/garden seating /fountain areas. They really made great use of the design of the space. Nice bathroom amenities and a heated toilet seat was actually something I could get used to :) Very comfortable bed, freshest linens and comfortable pillows. Well organized room and appreciated mini frig.

Bookings did not make clear those reservations made through them are not eligible for the breakfast, but you can purchase things in the "store".

We actually stayed at the Brannan Lofts which is a sister property to The Brannan Cottage Inn. The room we has was actually a small apartment, very clean, very large and of high quality.

Communication. We thought we were staying at the Brannan Cottage Inn -- the location pictured on top of this survey and listed on our confirmation. The innkeeper has a sister property, The Brannan Lofts, located about 4 blocks away -- on main street in Calistoga. The room we had was really an efficiency apartment -- very nicely furnished -- but on the 2nd floor with no elevator. It was fine for us -- in fact very nice -- but a 2nd Floor apartment downtown is a much different accommodation than a room at the Brannan Cottage Inn located in a nice residential neighborhood.

We recently stayed for one evening and had a wonderful experience. The house itself is very cute, nicely renovated, and tastefully decorated. My room (King 3) had high ceilings and an individual AC unit, which added to the comfort. The bed was very comfortable, and the entire property was exceptionally clean. One highlight was the shower, which had a strong water flow, and the amenities were thoughtfully placed. They provided hair dryers, a flat iron, Additionally, they offered shampoo, conditioner, body wash, and extra beauty items like makeup removers. The only improvement I could suggest would be adding an extra mirror in front of the desk for makeup application. Other than that, my stay was lovely, and I thoroughly enjoyed it. I look forward to visiting again.

Perfect room with a little private balcony and a dutch door plus a fireplace with cozy chairs nearby, lots of espresso pods for our morning coffee and we loved the little cafe'. Lots of excellent choices for breakfast. We took the free bikes out for a ride around the neighborhood and to downtown and had a blast! They hooked us up for day passes to a local spa that was beyond beautiful with so many amenities, we spent the day relaxing there and hopping from sauna to steam room to all the different soaking pools! Loved the grounds and our stay, everyone was friendly and helpful. Great weekend!

We enjoyed the ambience of the breakfast courtyard, both days we stayed there. The options in the cafe are perfectly adequate and our meals were very tasty. And mot importantly the coffee in the rooms and at the cafe is excellent.

We decided to stay another day and the staff was very accommodating by getting us a room in Brannon across the street. It was very new and comfortable, but a challenge finding the place, it is very poorly marked, and for anyone over 35 years of age , those stairs are a challenge to get suitcases up the stairs.

All the amenities! Heated bathroom floor and toilet seat (though no bidet.) lots of goodies either free or marked down, including wine ($), fridge, robes, bottled water, and some candy! Netflix and several streaming channels and a nice tv if you care. Tons of information about the area was provided as well. It would be perfect to house wedding guests. The location is about two blocks from the downtown, so super easy to go out without dealing with a car. There is a Grocery one block away, and a small place to get wine, cheese and meats. The location is one of the best in Calistoga. Very quiet, yet everything is so close! Onsite they have a little coffee shop, a bit like a Starbucks, so you can get sweet or savory breakfast (and if you book in their site, breakfast is included including hot bfast sandwiches. But it wasn’t pricey, so I didn’t care.) The property is very lovely, with many little seating areas including some with fire pits.

The bed needs to be flipped or replaced. I kept sliding into a divot. But I did sleep well otherwise. It would put this place over the top if only they had a hot tub. But there are spas every three feet in this town, if you can afford them.

A stay at this cutie is a must for anyone looking to truly experience comfort and charm. The cleanliness and attention to detail are evident throughout, making for a delightful stay. The staff's friendliness only adds to the positive atmosphere.

The only minor issue we encountered was the proximity of our room to the cafe, resulting in some traffic noise. However, this was not overly disruptive and did not detract significantly from our overall enjoyment. Despite this small inconvenience, we fully intend to return in the future.

The communication was amazing, especially Nicole, who reached out to me personally once the pre-visit exchange - which of itself was impressive - identified we were celebrating a birthday/anniversary. She went above and beyond to ensure the visit was special and memorable, which it certainly was!

Their service at the cafe - which is separate ownership - was disappointing. There are plenty of other cafe options nearby, including across the street where a cafe is served from an Air Stream. :)

the rooms are nice and cosy, clean. you get a coffee maker in the room with 2-3 pods included. free snacks in the room. the bathroom floors are heated, you get extra towels and a bathrobe. the outdoor area it’s lovely: fire pit, garden, a coffee shop in the same building. the location is central- walking distance to restaurants, bars, wine tasting rooms. free bikes on site- which was lovely. Overall, a great experience.

The room description clearly stated “Balcony” and the room had no balcony whatsoever. I provided the proof that it SHOULD have a balcony and they said I booked another type of room. It was not a different room type, they have to edit on Booking what each room includes- that was a bit of a catfish. But this did not affect our experience at all and doesn’t make the property or management bad in any way. I booked it on the last minute and when I got there the reception was closed and the instructions on what to do in that case were on the door. After 10 hours of driving, it would have been helpful to get an automatic message on Booking or a text what to do when I arrive- instead of navigating all that on the spot.