Pre Stay communication was Excellent. Contactless check in was great. Comfortable bed, linen and pillows Good in room coffee set up and some snacks included. Nice room decor. Great new model TV. Easy parking on site. Sams food deli on site

That we had to pay to have a latte coffee for breakfast. Breakfast was limited -only one item. But only minor issue.

Perfect room with a little private balcony and a dutch door plus a fireplace with cozy chairs nearby, lots of espresso pods for our morning coffee and we loved the little cafe'. Lots of excellent choices for breakfast. We took the free bikes out for a ride around the neighborhood and to downtown and had a blast! They hooked us up for day passes to a local spa that was beyond beautiful with so many amenities, we spent the day relaxing there and hopping from sauna to steam room to all the different soaking pools! Loved the grounds and our stay, everyone was friendly and helpful. Great weekend!

All the amenities! Heated bathroom floor and toilet seat (though no bidet.) lots of goodies either free or marked down, including wine ($), fridge, robes, bottled water, and some candy! Netflix and several streaming channels and a nice tv if you care. Tons of information about the area was provided as well. It would be perfect to house wedding guests. The location is about two blocks from the downtown, so super easy to go out without dealing with a car. There is a Grocery one block away, and a small place to get wine, cheese and meats. The location is one of the best in Calistoga. Very quiet, yet everything is so close! Onsite they have a little coffee shop, a bit like a Starbucks, so you can get sweet or savory breakfast (and if you book in their site, breakfast is included including hot bfast sandwiches. But it wasn’t pricey, so I didn’t care.) The property is very lovely, with many little seating areas including some with fire pits.

The bed needs to be flipped or replaced. I kept sliding into a divot. But I did sleep well otherwise. It would put this place over the top if only they had a hot tub. But there are spas every three feet in this town, if you can afford them.

A stay at this cutie is a must for anyone looking to truly experience comfort and charm. The cleanliness and attention to detail are evident throughout, making for a delightful stay. The staff's friendliness only adds to the positive atmosphere.

The only minor issue we encountered was the proximity of our room to the cafe, resulting in some traffic noise. However, this was not overly disruptive and did not detract significantly from our overall enjoyment. Despite this small inconvenience, we fully intend to return in the future.

the rooms are nice and cosy, clean. you get a coffee maker in the room with 2-3 pods included. free snacks in the room. the bathroom floors are heated, you get extra towels and a bathrobe. the outdoor area it’s lovely: fire pit, garden, a coffee shop in the same building. the location is central- walking distance to restaurants, bars, wine tasting rooms. free bikes on site- which was lovely. Overall, a great experience.

The room description clearly stated “Balcony” and the room had no balcony whatsoever. I provided the proof that it SHOULD have a balcony and they said I booked another type of room. It was not a different room type, they have to edit on Booking what each room includes- that was a bit of a catfish. But this did not affect our experience at all and doesn’t make the property or management bad in any way. I booked it on the last minute and when I got there the reception was closed and the instructions on what to do in that case were on the door. After 10 hours of driving, it would have been helpful to get an automatic message on Booking or a text what to do when I arrive- instead of navigating all that on the spot.

The communication was amazing, especially Nicole, who reached out to me personally once the pre-visit exchange - which of itself was impressive - identified we were celebrating a birthday/anniversary. She went above and beyond to ensure the visit was special and memorable, which it certainly was!

Their service at the cafe - which is separate ownership - was disappointing. There are plenty of other cafe options nearby, including across the street where a cafe is served from an Air Stream. :)

I loved everything, from the staff going above and beyond. Nichole S who I was speaking too was so great, she formed me about everything I needed to know. My room I stayed in was #6 and I gotta say it was beautiful. I had made a special request to lay out on the bed to spell out "I love you" with rose peddles & and it was the best surprise for my partner, she cried because it was so beautiful and thoughtful. It was such a great experience & I can't wait for my future stay there.

The only thing I didn't like was the weather. It was raining and very cold. There is nothing I would complain about at my stay here. I had a great experience.

This is a very attractive property. The room was comfortable and very nicely furnished. There were plenty of special touches to make it stand out from others (heated bathroom floor, for example). We walked to and from plenty of restaurants, shops, wine tasting rooms with no problem. There are several welcoming seating areas around the property to enjoy your coffee or visit with your friends. Sam's General Store is great for coffee and breakfast options.

Can't think of what could have been better.

Beautifully appointed room and outdoor spaces. On arrival, the room smelled lovely and had sweet details , the bed and bathroom were divine. Best customer care I have experienced in a hotel. Amazing location to explore Calistoga. Loved that the bikes were always available and in perfect condition. Incredible experience. Can't wait to come back.

Nothing!

I knew I made the right choice from the first moment I made the reservation. The communication with Nicole was extremely good and personalized. The location is very good, being close to all the shops and restaurants in the area. The room is very stylish and technologically advanced. Maybe for some people these new things are not appreciated, only that we, being the first time in this place, found them very practical. Extremely easy self check-in, very kind staff, a place I would love to return to.