The grounds are beautiful and well-kept. The pool area is really fun for the kids. The rooms are comfortable. Everyone in the valet parking department should get a raise. They were the first people we saw when we pulled up and they made us feel welcome and wonderful. I’d come back if they were offering a great deal. I have booked here many years ago on several occasions but I may look elsewhere next time.

for the price they are charging, everything should be in working order and updated even just a little. I just wasn’t so impressed considering how much I paid. some of the staff was rude in the store/cafe and by the pool sadly.

Would like to see more choices on the menus for breakfast, as well as dinner. Loved the lunch at the spa cafe Enjoyed the garden pools. They were very clean and the water was warm! Loved our massages at the spa.

Breakfast from room service... it was not warm enough.

Room was a good size, and nice size bathroom. I am glad we were on top floor, really like not having to hear the room overhead. Front desk staff was friendly.

Room was a bit "dirty". Chair had a stain on it, phone to call for the valet didn't work, couldn't call down to the front desk either. For the price paid I would have expected this place to be immaculate, but was a bit in need of a deep clean. maneuvering the expansive ground was a bit overwhelming.. finding our way to the room, and how to get to the check in/reception desk was a bit confusing being our first time there. I'm sure next time will be easier.

I loved the bathroom layouts and the space in general. Beautiful rooms and decor and location.

Would have been nice to have some water bottles or snacks in the room. One shower head didn’t seem to work and the beds were nice but not overly comfortable. We also weren’t sure if it was because it was summer but we would have liked to turn the fireplace on and could not find the key to start it.

We stayed in a plaza room #124. It was close to family pools, villa pool, lobby, marketplace cafe. We used family pool and villa pool. Family pools were really crowded even it was weekday. There are lots of kids jumping to the pool. It was disturbing to me and my kid, so we moved to the villa pool that was like heaven..Silent and just a few people and kids. Food: We had our meals at Marketplace. Other restaurant is Bar Traza that asks reservation through open table. We did not use it. Marketplace food options were enough for us. Vue cafe and Bob’s Steakhouse were closed during our stay.

When we arrived at hotel, parking for check-in is the biggest problem at that hotel. There is no reserved parking lot for check-in. There was a towing vehicle to tow the cars parked at red line (non-parking part). But there is no choice to park for check-in apart from valet or self-parking area that is far from lobby.

Beautiful King Room, incredible bathroom and spacious inside with a sweet private patio where we had dinner.

Nothing it was beautiful.

Beautiful clean grounds. Well laid out pools for Children.

Food choices were limited in Market facility.

It was beautifully landscaped and spacious. Food by pool restaurant excellent. Our room was cozy, large and had a fireplace. It is an old classic property that exudes elegance.

I wish we had a microwave. One needs to be prepared for ALOT of walking.

The beautiful landscapes and amenities--pools, hot tubs, water slides & splash pad for the kids, tennis courts, and food options made it the perfect vacation getaway for our family.

The pools are closed for one of the days we were there.

Very well maintained, the landscaping is beautiful, clean, I really liked missionary style architecture. The room was comfortable and clean.

The stuff was too cold and kind of unwelcoming. Not really nice for this type of place. No room service. Overpriced.